Lennar Reviews in Tampa St. Petersburg, FL
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What Tampa St. Petersburg Homeowners Have to Say About Lennar.
Read all 1341 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Tampa-St. Petersburg Area
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Customer Reviews
Disappointed
- Sharon L.
- Verified HomeBuyer
- March 21, 2020
- Sun City Center, FL
Disappointed
Lennar responded:
Thank you for your comment. Please email us at corporatecustomercare@lennar.com with any additional details if you would like us to follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible Quality
- Caitlyn M.
- Verified HomeBuyer
- March 04, 2020
- Riverview, FL
Lennar focuses on quantity rather than quality! I moved in my new home in September and have had nothing but issues! I would never recommend a Lennar home to anyone.
Lennar responded:
Hi Caitlyn, thank you for your feedback about your home. We are sorry to hear about the issues you described and we hope things have improved. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 4
Disappointed
- Robert J.
- Verified HomeBuyer
- February 28, 2020
- Wimauma, FL
Really do your research. Do a very thorough walk through and Che k every little thing. Everything! And do not sign until it is all done properly. No promises! Repairs first.
Lennar responded:
Hi Robert, thank you for sharing your feedback about your new home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
So far not a great experience with Lennar
- Kynaisha C.
- Verified HomeBuyer
- February 27, 2020
- Wimauma, FL
Was left with dead SOD, every day I discover a new issue with the house. When I moved my stove there was a huge hole on the wall which I’m sure allows for uninvited guest (bugs) to make their way into the house. When we contact them for issues they don’t respond in a timely manner
Lennar responded:
Hi Kynaisha, thank you for sharing this feedback about your home. We are sorry to hear about these issues. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Not Good
- Lawrence L.
- Verified HomeBuyer
- November 28, 2019
- Tampa, FL
I never take these surveys but always will for Lennar. Out experience has been atrociously poor. 1 star is not a low enough rating. Ridiculous amount of issues with house and horrible customer service.
Lennar responded:
Hi Lawrence, thank you for sharing your comments about your experience. We apologize for the issues you have faced with your home since moving in. If you would like us to follow-up on anything, please send details to corporatecustomercare@lennar.com and we will review. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Regret purchasing my first home with Lennar.
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Riverview, FL
It all starts with lies. First, they sent you emails stating you need to change all utilities before the closing date only to allow you to be responsible for all the water and electricity used to finish the home. Then, you are faced with a high bill to congratulate you on your new home. Many minor issues you begin to see in the home that you didnot grasp during the 20 minute walk thru. All good and beautiful till you add a service to your home and then they claim you violated your warranty and they scratch it off the list as if you screwed yourself and they were waiting for you to fall. They ...
Lennar responded:
Thank you for sharing these comments about your experience. We are sorry to hear about the difficulties you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor craftsmanship
- Amy G.
- Verified HomeBuyer
- October 01, 2019
- Riverview, FL
This isn't my first home with Lennar and I was very happy with my previous purchase but not so happy with my recent purchase. The home has had numerous problems including roof leak. I'm very unhappy and filled with buyer remorse. This will be my last Lennar home.
Lennar responded:
Hi Amy, thank you for your feedback about your new home purchase. We are sorry to hear that this purchase did not measure up to your previous experience with Lennar. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Snail Warranty Services “Drags Slowly”
- Anonymous
- Verified HomeBuyer
- September 25, 2019
- Wimauma, FL
There are several things wrong. My home flooded within 24 hours of moving in, due to Brandon *Building Site Manager* not properly installing a whose on my washer. Ultimately causing 3-areas of my home to have water damage, mold/mildew and wet carpet. Took the builder 3-months to rectify the problem through warranty department. Builder was not flexible with home owners. Builder insisted the homeowner take off work for repairs instead of working around homeowners schedule. Lennar made a lot of written (via email) promises and never kept them. Horrible Experience. I will never recommend Lennar ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Homeowners
- Monique W.
- Verified HomeBuyer
- September 24, 2019
- Wimauma, FL
I would give 0 stars if I could!!!!!! My experience with Lennar has been HORRIBLE outside of the person I worked with in finances. I have been lied to by the sales department, construction manager, lawn company, HOA and warranty company. My home was poorly built and now I have to put in service request to have patch work done, when they people doing the work decide to show up. When someone FINALLY comes, rather complete the work the error is pushed off on another trade. I really wish Lenna would stand behind the quality they advertise during the showing.
Lennar responded:
Hi Monique, thank you for sharing your comments about your experience with your new home purchase. We are sorry to hear about the difficulties you encountered. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Buyer Beware
- Rajiv P.
- Verified HomeBuyer
- July 31, 2019
- Riverview, FL
I would not buy from Lennar again. They are irresponsible, rude, and dont care about you as the buyer. Having a lot of issues with the home still and they are not fixing. My wife and I were made homeless because they were trying to make their numbers for the month. They asked me to walk through the home at 11PM in the dark. The trades they hire are the lowest rated and dont speak English. I would not buy from them and I would give 0 stars if possible.
Lennar responded:
Hi Rajiv, thank you for sharing your thoughts about your experience. We are sorry to hear about the difficulties you have had. Please send an email to us with any outstanding items, so we can review it for you. Our email address is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Quantity, not quality should be the Lennar motto!
- Anonymous
- Verified HomeBuyer
- July 18, 2019
- Riverview, FL
If you are going to purchase a Lennar home be sure you can be onsite everyday looking at the construction being done. The workmanship was not good on our house and we will be putting in rework tickets the entire year during our warranty period. You also need to do a thorough walk through before you accept the house and pack your patience for closing; just plan on a three hour ordeal. Good luck!
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about the difficulties you described. Please send a message to us with any outstanding issues, so we can follow-up for you. Our email address is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
We saved and decided to purchase a home from lennars. When we were at the inspections they built the wrong house and they didnt even try to resolve it.
- Lomaglio A.
- Verified HomeBuyer
- July 17, 2019
- Tampa, FL
VERY POOR :
Lennar responded:
Hi Lomaglio, thank you for your comments. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed
- Nakita H.
- Verified HomeBuyer
- July 17, 2019
- Wimauma, FL
I feel the homes finishing was rushed and small important details overlooked and the KNOWOLOGY group is the worst. Slim to no response to resolve issues and lack of info and guidance
Lennar responded:
Hi Nakita, thank you for sharing your feedback about your experience. We're sorry to hear about these difficulties. Please send any outstanding items to corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Look elsewhere.
- Anonymous
- Verified HomeBuyer
- July 16, 2019
- Tampa, FL
Look elsewhere.
Lennar responded:
Thank you for your feedback. Please feel free to contact us at corporatecustomercare@lennar.com with any items outstanding, so we can review and follow-up. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Unhappy at this point
- Delmira S.
- Verified HomeBuyer
- June 28, 2019
- Lutz, FL
From the day I bought this home it has been a disaster. On the day I bought the home they were an hour late at the title agency and didn’t even have a room for us to close in. Then we ending up closing on a fold out table with some random guy who farted in my husbands face. Then our mailbox key didn’t work for over two weeks and then they had to rekey the mailbox. When we called our sales guy he said this has been a issue with a lot of home buyers. Why weren’t we warned before we moved in? On top of that the quality of the home is mediocre. I have lumps in my carpet, my floor creaks, the ...
Lennar responded:
Hi Delmira, we are sorry to hear about your closing, the keys and the other items you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items so we can review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Construction quality
- Adeel A.
- Verified HomeBuyer
- June 20, 2019
- Wimauma, FL
The quality of the work is terrible. The finish is horrible. Walking on the carpet is like waking on the nails. I have heard a lot about Lennar but I think now this company prefer quantity over quality. I will never buy or refer anyone to get a Lennar home.
Lennar responded:
Hi Adeel, thank you for taking the time to share your feedback. We are sorry for the experience you described. If you have items you would like addressed, please send an email to us at corporatecustomercare@lennar.com so we can review.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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