Lennar Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Lennar.

Read all 1404 verified reviews from homeowners that built a new home with Lennar in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Tampa-St. Petersburg Area

1404 Reviews in Tampa-St. Petersburg Area

Star Rating Breakdown

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.2

Responsiveness 3.2

Lennar in Tampa-St. Petersburg Area

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Customer Reviews

Construction quality

Adeel A.
Verified HomeBuyer
June 20, 2019
Wimauma, FL

The quality of the work is terrible. The finish is horrible. Walking on the carpet is like waking on the nails. I have heard a lot about Lennar but I think now this company prefer quantity over quality. I will never buy or refer anyone to get a Lennar home.

Lennar responded:
Hi Adeel, thank you for taking the time to share your feedback. We are sorry for the experience you described. If you have items you would like addressed, please send an email to us at corporatecustomercare@lennar.com so we can review.

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

The help that we received during our purchase and our transaction was amazing.

Manuel J.
Verified HomeBuyer
June 18, 2019
Ruskin, FL

Lennar staff are just outstanding and always there even after we moved in. We received follow up calls to check that everything was running smoothly in our new home.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Horrible Communication and Promises not followed through

Dawn F.
Verified HomeBuyer
June 12, 2019
Wimauma, FL

Communication and response time is horrible for any warranty work needed. We were promised several things from first warranty guy then he was switched to different property and new guy has no idea about anything. Wait time to get items addressed and taken care of is ridiculous. We have asked to speak with supervisor verbally, through text, and via emails. No response on that yet either.

Lennar responded:
Hi Dawn, thank you for your feedback. Please send us your outstanding items, along with your home address to corporatecustomercare@lennar.com. We will review and ensure that the appropriate personnel are involved in resolving this matter for you.

Total Score 2

Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Everything is falling apart!

NeQuoia L.
Verified HomeBuyer
June 06, 2019
Zephyrhills, FL

Everything is falling apart! Too many issues to have only been here 4 months!!!!

Lennar responded:
Thank you for your comment. If you will email your outstanding issues, along with your home address, to corporatecustomercare@lennar.com, we will research and have a member of our team follow-up with you.

Total Score 2

Quality 1

Trustworthiness 2

Responsiveness 3

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