Lennar Reviews in Chicago, IL
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What Chicago Homeowners Have to Say About Lennar.
Read all 404 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 3.9 out of 5 stars in Chicago Area
404 Reviews in Chicago Area
Lennar in Chicago Area
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Customer Reviews
Lennar - For the price of the home it matches the quality.
- Anonymous
- Verified HomeBuyer
- July 04, 2019
- Saint Charles, IL
For the price of the home it matches the quality.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Cheap products
- William S.
- Verified HomeBuyer
- July 02, 2019
- Woodstock, IL
Within the first week my microwave broke and had to be fixed. The stove drawer is very flimsy and comes off track. Within 4 months 2 door knobs came apart and the screw to hold it together is missing. You can see ripples in the vinyl flooring between the rafters of the flooring. It's like only the bare minimum was done by building code. The cement work outside the patio door is so rough, you need shoes to walk on it. one of my windows has missing film. It was pointed out at the 2 week walk through and I haven't heard anything. I thought we were supposed to get a 2 month walk through, ...
Lennar responded:
Hi William, thank you for providing this feedback about your experience. We are sorry to hear about the difficulties you have had. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items or details you would like to share, so we can review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Homebuying experience
- Anonymous
- Verified HomeBuyer
- June 11, 2019
- Matteson, IL
My first time homebuying experience has been harrowing. It had taken four months for my driveway and walkway to be laid, and I'm still waiting on the landscaping. I get most of the process is weather contingent, but I've seen other homes around me completed and the owner have yet to move in. It has been an inconvenience having to park on the street with limited parking. I love my home, but the process has been exhausting.
Lennar responded:
Thank you for your comments about the weather-related issues with your home. If you will please send your address, along with any items outstanding, to us at corporatecustomercare@lennar.com, we will be sure to review and respond.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Should have looked at reviews before we bought
- Anonymous
- Verified HomeBuyer
- June 06, 2019
- Joliet, IL
Truthfully not happy with the workmanship on our new home. So many little things wrong that should have been fixed before we even did our final walkthrough. Doors with dents in them, the paint job was awful, it looks like a third grader built parts of the house. Shotty workmanship, Lennar will hire anyone to do the work. When you buy a brand new home you expect things to be NEW not already destroyed because workers are careless.
Lennar responded:
Thank you for sharing your feedback about your experience. Please feel free to email us at corporatecustomercare@lennar.com with your address and contact information, along with any additional details you’d like to share so we can look into it for you.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
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