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Lennar Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Lennar.

Read all 389 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Chicago Area

389 Reviews in Chicago Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Lennar in Chicago Area

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Customer Reviews

Responsive Team.

  • Charles M.
  • Verified HomeBuyer
  • October 15, 2025
  • Joliet, IL

The buying experience was great along with the mortgage loan process. The onsite home inspection representative was very good and responsive, helped with problems I had with the house. Painting was not done professionally walls are rough in places, paint was one receptacle covers and spattered all over the vinyl plank floors in all the room. I really like the layout, windows, doors, counters, shower, sinks, appliances, vinyl plank, carpet and tile are all good quality and installed well. The house is insulated well, sealed and quiet. The yard is the perfect size and landscaped nicely. ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Great sales experience!!!

  • Molly K.
  • Verified HomeBuyer
  • April 15, 2025
  • Algonquin, IL

My experience with buying and the sales office was incredible, specifically Austen from Westview crossing was amazing!!! Once we moved in, we struggled a bit getting a hold of contacts and understanding process. Overall I would do it all over again, but extra stars to Austin and Rick!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2

Lennar Experience

  • Jason A.
  • Verified HomeBuyer
  • June 17, 2024
  • Elgin, IL

Overall happy with our home but disappointed for the quality of work. Our short period here we have had roof shingles off, water damage from the second floor bathroom, and several other items we have found.

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 5

Good company couple of issues.

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Joliet, IL

There have been some issues with the home that I feel could have been avoided. Overall good company to buy from.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Great buying experience

  • John G.
  • Verified HomeBuyer
  • September 05, 2023
  • Elburn, IL

Overall a very good experience. The one fly in the ointment was closing day. The general building manager did our walk through and made promises he could not keep. None of them were a big deal. If he hadn't made promises we would have been fine. But he did, and then did not follow through. He should have the maturity not to promise if he cannot deliver.

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 3

Inconsistent quality of materials and workmanship. Excellent Sales and warranty department response.

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2022
  • Elgin, IL

Some parts of the house were built with exquisite quality and worksmanship. Other parts were just...not The sales department agents were extremely helpful, friendly and professional. At no time did we ever felt lack of honesty or transparency. More importantly Lennar's agents response to remedy the issues have been above and beyond, It changed our perspective of the whole experience.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 5

very responsive and always concerned about my issues

  • Christopher S.
  • Verified HomeBuyer
  • January 13, 2022
  • South Elgin, IL

The builder that I had on my property, was always available and very prompt and concerned about my issues

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Lennar - I love my new home.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Batavia, IL

I love my new home. The design flow and layout uses every square foot of space optimally which was one on the primary decision drivers for my purchase of a Lennar home.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

Lennar - Cheap paint and appliances.

  • Christopher J.
  • Verified HomeBuyer
  • June 29, 2021
  • Manhattan, IL

Cheap paint and appliances. Everything else is good.

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 5

Easy process

  • Luis E.
  • Verified HomeBuyer
  • April 07, 2021
  • Huntley, IL

The home is beautiful, the process of purchasing the house was seamless! They took care of our requests within the first couple of months. The problem came after the 3 months, we have 3 ticked open and no response or whatsoever, I am worried now about the 12 months final inspection, not sure if they just want us to wait until then or if that’s how it will be moving forward.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

New Homeowner

  • Jennifer E.
  • Verified HomeBuyer
  • April 02, 2020
  • Joliet, IL

Workmanship is lacking and also is the response to issues

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Kendrick

  • Alejandro N.
  • Verified HomeBuyer
  • April 24, 2024
  • Wonder Lake, IL

The Sales team was great. The construction side of things not so great. Zero attention to detail. If I ever purchase a new home I will definitely be sure to pay more attention to the little things.

Total Score 5


Quality 1

Trustworthiness 1

Responsiveness 1

Nails/carpet/paint issue/window seal issue

  • Adeel K.
  • Verified HomeBuyer
  • December 05, 2021
  • Naperville, IL

Were still working with lennar team to fix paint, cracks in stairs, nails in carpet sticking out and widow seal issues in 2 rooms. Unsure about the experience so far to be honest.

Total Score 5


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The initial process from meeting the sales consultant to move-in

  • Tanya T.
  • Verified HomeBuyer
  • April 09, 2021
  • Yorkville, IL

The initial process from meeting the sales consultant to move-in was quite seamless. Lennar lending offers incentives you don't get from other banks. They have created a win-win scenario, with offers you can't refuse. The decision to buy from Lennar was easy.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Good value for the money

  • Thomas W.
  • Verified HomeBuyer
  • January 12, 2022
  • Manhattan, IL

Good value for the money

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - As a first time buyer, I was disappointed with the lack of options

  • Mark S.
  • Verified HomeBuyer
  • March 21, 2020
  • Shorewood, IL

As a first time buyer, I was disappointed with the lack of options I had regarding building a brand new house. I didn't want dual sinks and I didn't want all the "smart house" tech, but there was no other option. Speaking of no options, I couldn't get tile or hardwood floors and I wasn't able to choose what was planted in my own front yard! Aside from those issues, the process itself was fantastic. My construction manager Jeff was extremely trustworthy and on top of everything. When we first met to go over things, he wrote down a date the house would be done by. When all was said and done, ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Nice home on great lot

  • Dennis J.
  • Verified HomeBuyer
  • June 19, 2026
  • Elgin, IL

The home is what we were looking for. Very satisfied with our lot and neighbors

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Good initial contacts and tour

  • Rian R.
  • Verified HomeBuyer
  • May 27, 2026
  • Lockport, IL

They were very much efficient

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Love my new home

  • Sandra J.
  • Verified HomeBuyer
  • March 31, 2026
  • Huntley, IL

Wish I would have a driveway and lawn. For the actual house, I have had no problems.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

friendly personel and beautiful area.

  • Cheryl J.
  • Verified HomeBuyer
  • January 14, 2026
  • Volo, IL

love my new home only major problem is flow of heat through home. not even flow colder in other areas. use better quality carpet.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Sales person was misleading when selling us our home.

  • William K.
  • Verified HomeBuyer
  • December 03, 2025
  • Huntley, IL

We were told that we could put our own bushes and trees in when we moved in. When we arrived there were trees and bushes installed that we were not happy with. they gave us no choice in selection or location. We were told trash cans must be stored in the garage or we needed a cabinet on the side of our home to keep them in that meet the HOA's specifications. An approvals from city also required.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

New Buyer

  • James S.
  • Verified HomeBuyer
  • August 13, 2025
  • Huntley, IL

It would have been beneficial to have models of the 4 different styles of homes to view instead of only one model before buying. The dishwasher that came with the house was very cheap. We replaced it immediately. We really like the house so far after 2 months.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

DISAPPOINTED

  • Diana T.
  • Verified HomeBuyer
  • November 22, 2024
  • Huntley, IL

I'm disappointed with Upper Management. When I bought my house in Lennar's 55+ Senior Community, I asked if they would install a couple of items (Grab Bars & Higher Toilets) their answer was NO! I have lived in three other 55+ communities and they where more accommodating for older residents needs. I would not recommend Lennar to Seniors!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

October

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2024
  • Huntley, IL

Ok, it went fine, could have had better communication on HOA fees.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Good Trust Worthy Sales

  • Anonymous
  • Verified HomeBuyer
  • October 17, 2024
  • Huntley, IL

Generally a good experience. Sales person 'Pam' was great to work with. Very trust worthy, she stood by her word, even when difficult. Minor problem with the house after Closing was resolved quickly. Minor punch list items were all completed quickly before final walk through.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5