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Lennar Reviews in Indianapolis, IN

What Indianapolis Homeowners Have to Say About Lennar.

Read all 731 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Indianapolis Area

731 Reviews in Indianapolis Area

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Lennar in Indianapolis Area

View Homes

Customer Reviews

Working with Lennar has been great

  • Anonymous
  • Verified HomeBuyer
  • July 21, 2023
  • Carmel, IN

Every experience i've had with my new Lennar home has been amazing. it's all been very easy and everyone has been super helpful and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great up front, slow after you move in

  • David H.
  • Verified HomeBuyer
  • July 20, 2023
  • Westfield, IN

The builder did a nice job building the home. As with any new construction there are follow up issues. Those issues are not handled expeditiously and it is difficult to even talk with someone, whom to ask and where to go.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

New homeowners

  • Lisa J.
  • Verified HomeBuyer
  • July 18, 2023
  • Noblesville, IN

Great experience with Lennar Always responsive when I have questions

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

new home owner in copper stone

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2023
  • New Palestine, IN

new home owner in copper stone

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Wonderful experience.

  • Theresa S.
  • Verified HomeBuyer
  • July 13, 2023
  • Noblesville, IN

Lennar worked with buyerin providing best experience in home purchase and building.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Discouraging experience

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2023
  • Westfield, IN

Fantastic experience until signing of purchase agreement. Communication from Lennar new home sales consultant was primarily limited, ambiguous and reactive throughout the building phases. Issues prior to closing left incomplete with no follow up. Construction issues discussed on closing day remain outstanding after two months. Warranty service items are not readily available for homeowners to view once submitted. Warranty service items slow to be resolved.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Omonike

  • Omonike O.
  • Verified HomeBuyer
  • July 12, 2023
  • Camby, IN

Before closing, get all help you need and ask questions about everything you want to know because if you call for help , they will tell you they can’t help you after closing. Having issue with my ring and Schlage no one available to help. Having issue with air conditioner

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Westfield

  • Richard O.
  • Verified HomeBuyer
  • July 11, 2023
  • Westfield, IN

I believe anytime there is a problem, lennar will make it right.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Happy with the buying process and happy with the house too

  • Arun K.
  • Verified HomeBuyer
  • July 11, 2023
  • Carmel, IN

I believe some of the basic reviews were missed by review team. Even after identifying several issues during the walkthrough, some of them had not been fixed appropriate. Otherwise, entire sales process was fantastic.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Rick

  • Richard G.
  • Verified HomeBuyer
  • July 11, 2023
  • Whitestown, IN

Sub work was poor for painting and finishing. Our saving grace was Alan. He cleaned up the issues for us. Lennar title was difficult to work with. Would go with a back on the loan.

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 4

William L-- House

  • William L.
  • Verified HomeBuyer
  • July 06, 2023
  • Brownsburg, IN

Great house terrible customer service. Tammy wouldn't talk to us regarding our closing cost. Dishwasher had to be replaced, the fridge hasn't worked for a month and the microwave had to have the fan replaced. I battle geese leaving waste on my driveway and yard. This is a huge health hazard. Like I said love the house but now have to live in conditions that I didn't ask for and not getting help with. There were 75 geese that were counted in my yard over the last weekend. Please help me enjoy my new house. My neighbor has an infant that she has to stroll through ALOT of droppings just to take ...

Total Score 2


Quality 5

Trustworthiness 1

Responsiveness 1

Mediocre

  • Jerald Z.
  • Verified HomeBuyer
  • July 05, 2023
  • Cicero, IN

The purchasing experience was great. While the house was under construction though was not so good. We had a couple issues arise that were not addressed properly and then we were ran around in circles trying to figure out what was going on. Then the week before closing we did a walk through and it was a mess. Things were not finished and needed a little more work. This should have been a finished product but was not. They said it would be finished before closing but was far from finish at closing. By far out of the 3 houses we had built this was the worst process we have been through. Total ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 3

We have been very frustrated.

  • Chris G.
  • Verified HomeBuyer
  • July 05, 2023
  • Whitestown, IN

Multiple Service Request. Electrical, Irrigation Leak, Plumbing Leak that flooded the complete home. Newest Service Requests are Roofing Caps browned off and Mortar joint missing the Mortar. Only been here six weeks and have been living thru warranty repairs the whole time. Finish paint and caulk is very bad. Three different doors that need adjusting or weather stripping.

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

A good experience

  • Christopher H.
  • Verified HomeBuyer
  • July 05, 2023
  • Danville, IN

Everyone we talked with and helped us out with the process. Randy our mortgage loan officer. Josh and Justin were great to work with too.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Patrick from the sales office was exceptional and continues to be there to answer any questions we have.

  • Eric K.
  • Verified HomeBuyer
  • July 05, 2023
  • Fishers, IN

A very efficient and thorough process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The worst builder

  • Mamadou B.
  • Verified HomeBuyer
  • June 28, 2023
  • Noblesville, IN

Cheap material used to build the home Rude and non professional staff ( at the building site)

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Very great experience

  • Lakashia M.
  • Verified HomeBuyer
  • June 27, 2023
  • Pendleton, IN

My experience was great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr Babs

  • Babatunde Y.
  • Verified HomeBuyer
  • June 27, 2023
  • Danville, IN

Response althrough the processes was great.officials were friendly and always ready to help. Necessary things were done to make a buyer settle with ease. However I nearly missed my home because of strigent requirements by Lennar on loan. Let you loan procedures have human face.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Underwhelmed

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2023
  • Indianapolis, IN

The specialist I was assigned with this property is very poor with his follow up process. I would reach out multiple times and needed to involve my realtor to get a response. I am also disappointed is some of the workmanship of the property: every door has paint missing on the edge due to only a thin layer being sprayed, patio boards are uneven and appears hastily assembled, and there is a 1/16th inch cut tile in above my stove due to not measuring the tile correctly which gives a cheap appearance. For the amount paid I was hoping for better finishing work with the property.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Promises made … promises not kept

  • Kelly W.
  • Verified HomeBuyer
  • June 22, 2023
  • Carmel, IN

It would have been nice had someone told us before we bought here that 85% of the development were investors. Would have looked somewhere else for sure.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Overall good with some opportunity

  • Donald G.
  • Verified HomeBuyer
  • June 21, 2023
  • Bargersville, IN

Employees of Lennar have been great to work with. Lennar's opportunity is to use some better quality when it comes to door and trimming out the home. Need more attention given to detail.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Great communication!

  • Julie U.
  • Verified HomeBuyer
  • June 21, 2023
  • Whitestown, IN

Lennar is very quick to help with any questions you may have. Such a well built home! Lennar adds even the smallest details that make your home comfortable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Had virtually no contact with the builder

  • Raymond H.
  • Verified HomeBuyer
  • June 21, 2023
  • Westfield, IN

Things went smoothly…but too much email contact. Could not determine what might be important and what was additional marketing.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Overall, great experience!

  • Krista T.
  • Verified HomeBuyer
  • June 21, 2023
  • New Palestine, IN

The homebuyer experience was great, smooth process. Everything up through closing went smoothly. After closing, we had a couple small issues and logged a maintenance request. Those were quickly handled and resolved. My only complaints: 1. The white contractor paint sucks! I would recommend painting your home asap because you see everything on the walls, even just touching them. 2. I was told that I would get white trim paint and have reached out a few times because I have not gotten it. I still have not received it.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

great and easy

  • Jennifer S.
  • Verified HomeBuyer
  • June 14, 2023
  • Westfield, IN

the financial piece was very easy and straightforward. the 3 hour walk through the week before closing is extremely helpful and was a good opportunity to address those little lingering issues like fixtures not matching or small imperfections in paint/trim. it was also very informative by showing all the features of the home and how they work or how to reset them for yourself. Overall I'm very happy with my home and the experience with Lennar

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5