Lennar Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Lennar.
Read all 731 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Indianapolis Area
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Customer Reviews
Lennar New Build
- Kelsey W.
- Verified HomeBuyer
- December 13, 2022
- Whitestown, IN
Nothing special. It would have been nice to be able to select a few features of the home. Communication from the walk through and on has been unimpressive, and it is challenging to get the correct information.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
did i buy a candy or a house ?
- Anonymous
- Verified HomeBuyer
- December 12, 2022
- Westfield, IN
the team - sales agent and the construction managers made it sound like i am buying a candy at a candy store. they forced me to close without proper completion of the house just to meet their deadline. they even threatened me that they will hike the interest rate from lennar mortgage if i dont agree on what i say...we do have 4 other houses and never ever we had such a bad experience. lennar is disgusting
Lennar responded:
Hi, thank you for taking time to share a review. We are both sorry and disappointed to hear about your experience during the buying process and state of your home at closing. If there are any additional items we could address, please send us a message at lennarcares@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Slow process and they push their mortgage and insurance.
- Gregory B.
- Verified HomeBuyer
- December 06, 2022
- Westfield, IN
Time frame almost 14 months from signing contract to closing was much too long for basic cookie cutter house. We were first to choose lot in section open for sales, however most of our neighbors closed and moved in before us.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
Auburn Estates home in Cicero, In.
- Anonymous
- Verified HomeBuyer
- December 06, 2022
- Cicero, IN
Location of home and floor plan well liked and met our needs. Quality and workmanship was disappointing and expected better. The people at Lennar were responsive and worked to address a few issues encountered and made things right. We had higher standards than the contractors used for some of the work performed, but do understand supply and resource shortages played a major role into some of the problems. All builders are experiencing this problem. Overall, we like the home and satisfied with resolutions.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 5
This wasn’t pleasant
- Joseph W.
- Verified HomeBuyer
- December 04, 2022
- Pendleton, IN
They screwed up one of the key features in our home, offered a small discount instead of fixing their mistake. Lennar was supposed to contact us throughout the process to be apart of different phases. Never happened. Several things were half completed when we moved in or not even installed. Won’t be recommending to anyone I know.
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 1
Good
- Elvir B.
- Verified HomeBuyer
- November 29, 2022
- Fishers, IN
Leannar mortgage was great made everything easy everything went smooth. Quantity vs quality for sure lots of mistakes
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
it's okay, information during buying process was not clear nor understood
- Ricardo G.
- Verified HomeBuyer
- November 29, 2022
- Whitestown, IN
Overall, we felt the quality of the home was not worth the investment. Many areas of poor workmanship, walls not true to scale, flooring not put in correctly, concrete not put in correctly, many small things just not handled correct for 400K home. we believe more attention to detail could have been done, the home was not cleaned when we moved in, floors were dirty, garage dirty.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 2
Happy homeowner
- Linda J.
- Verified HomeBuyer
- November 29, 2022
- Westfield, IN
Excellent responses to any needs or concerns . 1st new home very impressed with Lennar for Osborne Trails home. Communication was terrific. Very happy
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Overall satisfactory experience. Responsive to issues.
- James R.
- Verified HomeBuyer
- November 29, 2022
- Westfield, IN
Overall good experience. Utility information provided but could have been better explanation at closing or a one piece handout as to what to do and who to contact. Workmanship satisfactory with responsiveness to issues very good.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Over priced for this area and this quality of home.
- Stanley C.
- Verified HomeBuyer
- November 23, 2022
- Whitestown, IN
A little over pricedper square foot, but we are on a golf course. Major issues with our address not being recognized by anyone! No deliveries could find us. We can’t change addresses because no websites recognize our new address. I have met some very nice neighbors on the upside.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Ms.
- Anonymous
- Verified HomeBuyer
- November 23, 2022
- Brownsburg, IN
Experience staff very knowledgeable. Contractor manager kept me informed on the process. There's still touch up that needs to be done but overall it's a decent community to live in.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Loving Our New Home!
- Jeffrey L.
- Verified HomeBuyer
- November 22, 2022
- Westfield, IN
From start to finish we’ve had a great experience with Lennar. Our salesperson and construction manager did an excellent job keeping us up to date on the progress of our home. Prior to closing we met twice with the construction manager to make sure any construction or quality issues were addressed. A few follow up issues came up after we moved in and Lennar was quick to correct them (and followed up to make sure we were satisfied ). We’ve been in our new home for about a month and a half and so far things couldn’t have gone better.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Take your time
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Westfield, IN
Make sure when you walk through , you take your time.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
It was really fast and they’re reliable
- SEGUN I.
- Verified HomeBuyer
- November 22, 2022
- Danville, IN
I wasn’t expecting we gonna move in at the date given to us, but Lennar did
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Precious
- Bosede I.
- Verified HomeBuyer
- November 22, 2022
- Danville, IN
They're no 1 that will provide all what you need in your new home without adding another extra amount, they are also good in prices
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home in Kensington Cornerstone
- Kevin V.
- Verified HomeBuyer
- November 22, 2022
- Danville, IN
Great experience for start to finish! We love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mary
- Mary M.
- Verified HomeBuyer
- November 15, 2022
- Pendleton, IN
Very spacious and well built homes. My visitors always recommend the house and says they have never seen such a house. Good job lennar and trustbuilders.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Do not build here
- Anonymous
- Verified HomeBuyer
- November 15, 2022
- Carmel, IN
If you’re looking for an over priced home with no adds this is your spot. Keep your expectations extremely low if you decided to build in Troy Estates .
Lennar responded:
Hi and thank you for review. We are sorry to hear this. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Not all warranty and build quality issues are resolved
- Kar L.
- Verified HomeBuyer
- November 11, 2022
- Bargersville, IN
I'm half year into my new Lennar home. Despite being promised that workmanship and quality issues will be taken care off, they did not fully deliver. There were multiple issues from day one. Most of which are dealt with. Nevertheless, Lennar were content and insistent of leaving simple things such as incorrect installation of dishwasher unfix, which speaks heavily about their lack of professionalism of some of their employees. Dissappointing and appalling.
Lennar responded:
Hello Kar and thank you for taking the time to write this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team in your first six months of ownership. If there are still any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
No follow up after closing.
- Anonymous
- Verified HomeBuyer
- November 09, 2022
- Greenwood, IN
Lennar forgets about you after closing.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Amazing from start to finish!!!
- Ashley P.
- Verified HomeBuyer
- November 09, 2022
- Pendleton, IN
This was my first experience with buying a house and Lennar knocked it out of the park! Everyone was so helpful and always kept in contact during every phase of the process. I truly cannot say enough good things about them!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality lacking
- Carol C.
- Verified HomeBuyer
- November 08, 2022
- Westfield, IN
For price of this home the overall workmanship was very poor. There are many basic things that were poorly done such as painting, and door and trim installation. Very disappointed with the quality of the work.
Lennar responded:
Hi Carol and thank you for sharing your feedback. We are sorry for your disappointment. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Pleased with Lennar Home
- Mary R.
- Verified HomeBuyer
- November 03, 2022
- Westfield, IN
Lennar has made the home building/buying process go very smoothly overall. The sales consultant was easy to work with and communicated well. The home was built on schedule and the home orientation procedure was excellent. Lennar has been very responsive to what few issues have come up since closing and move in.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Nothing's perfect, but our experience has been very good
- Carl K.
- Verified HomeBuyer
- November 02, 2022
- Westfield, IN
Everyone has been very friendly and responsive and reasonable. They genuinely want us to love our new home. And we do!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I love my house.
- Robert T.
- Verified HomeBuyer
- November 02, 2022
- McCordsville, IN
The house is great and the process was relatively painless.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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