Lennar Reviews in Indianapolis, IN

Final punch work wasn’t completed , I’ve spoken to the Super and have received promise of completion soon we’ll see .

Overall, we are very pleased with our home! We have had a few issues with repairs after we moved in. Our Ring doorbell has not worked properly - we've been in the house for 4 months. They have come and replaced it twice now and it is still not working. We are waiting for the electricians to be back in the office(out of office due to COVID-19) to see if the electrical needs repaired.

We do like our new home, but you do and will feel the subcontractors build .. this home could be called a custom, but nothing close .. The builder should of been more involved with every step, but in my opinion chose to stand on the sideline and watch the subcontractors take charge.. flooring and paint are the worse, and will take thousands to replace it up grade .. the structure is awesome but the bones are definitely the biggest disappointment..

This is a nice home - there were some “ glitches in home . The service / tech guy seems somewhat distance in fixing or repairing things around house . He showed little or no enthusiasm when he’s over our house . I believe there should be choices who we can pick to come out fix / repair homes - not just this fellow .

Fixtures, wall plates, garage doors, doors in general seem to be very cheaply made. A little surprised at that.

Wasn’t too happy with the original sales rep Viet. Took a long time to get things back to us which caused delays in our build. This also pushed us back at the design studio which then we couldn’t pick the exterior colors due to other homes next to us getting there before due to the delay. Wasn’t thrilled about spending over over $400,000 on a new home and not being able to get the brick and siding we wanted. Our new salesman Joe helped move things along but the damage was already done by viet. We also had a flood in our basement not more then a few weeks aafter we moved in due to the pit not being cleaned out property ( we did have it cleaned but lost a lot of personal items that were never recovered) ... More

Superintendent was amazing throughout the process, always responding to any issues we had during construction and post closing. The biggest issue we've had was as of just this week when I discovered 4-5 pieces of 4" long siding buried on the side of my yard along with a 5-7 10lb boulders in my backyard. I was curious why my grass wasn't growing so I started to dig and found those issues (siding crew didnt clean up, grating company did not notice the siding nor take the time to clear any rocks). Overall, a good experience but wish the yard detail would have met my expectations.

They will build you a nice house, just make sure you get everything in writing and even then be prepared to either wait or have to go back and forth about it. They don't always do what they say they will do. I would avoid closing on a house in the winter as all the spring things they say they will comeback and do have not happened. And finally, I would suggest you just get the full sod package because if you don't you will regret what they do instead.

Lennar's catchphrase is "EVERYTHING'S INCLUDED!". I'm here to tell you it's not. While the people along the way were magnificent and responsive, I'm just shocked just the blah chrome builder's grade cheap stuff Lennar used. This was a spec house so couldn't choose the quality of finishes I wanted, but shocked that basically no upgraded anything was used here. NOTHING. And if everything's included, why am I spending THOUSANDS and THOUSANDS having a painter and contractor add the basic things you didn't, and should have? Basic things not included? Shocked. I thought my other homebuilder was bad, Lennar took that crown. Again, LOVE LOVE LOVE the people along the way, from the sales office to the final walkthrough, this isn't in any way directed at them. ... More

Very disappointed, marked areas with tape and tape was removed without the work being done.

Lennar has cut multiple corners in quality. They have done an abysmal job in leveling the lawn. The house finishing has multiple rough finishes. They have door a very poor job in closing out the gaps inside and outside the house. I would expect a lot more if I am paying more than 600k for a house.

I have been unable to contact anyone with issues. Contact me.

Lennar was on it when they wanted you to purchase the home… then their responsiveness and flexibility decline from there. Out of all the builders we looked into they were the least flexible with allowing anything to happen before closing, which is understandable. they are very strict with allowing anything their rules leading up to closing then almost seem to want to disappear after that. Not everything was fixed at closing, as they continually promised it would be (things that were pointed out at our walk through and inspection a week prior) and it was/has been a struggle to get it all Completed by them since then. They like to take the short cut with some of the construction work (like trying to patch a hole in brand new counter tops rather than replacing, hiding holes in the wall with light fixtures). I personally think they fly through the homes too quickly during the build process and are doing too many at once. We love our home because of the location, the floor plan is perfect for us ans for the personal touches we have added since moving in. There have been a few great people we have worked with from Lennar along the way but overall it’s been more frustrating than I imagined with buying a new home ... More

We like the layout, room size, fireplace and lighting. We are very disappointed in the windows and sliding door. They leak air badly when wind is over 15 mph. This was particularly bad with the recent winter storm with winds up to 40 mph and blowing snow. We actually had a snowdrift on the inside windowsill at one window. Our furnace ran continuously for 3 days because of the cold air blowing into our house. This is unacceptable. We have Cambria quartz countertops in our our Florida condo and in our previous home. It had a beautiful glossy finish. The countertops in our new home have a dull finish. Also the carpet in our 3 bedrooms is disappointing, not what we expected in a $500K home. ... More

Lennar forgets about you after closing.

I listed 6 things wrong and they have only addressed 1.

I had issue with my gutter directions. I complaints about the issue to lennar but they just manipulate my concern and instead of taking my request just said buy gutter extension but that is not a solution of my request i have paid about $500k for my home and there is big mess of mulch on my walk way to main entry after every rain . Resolution asked is to change the direction of gutters. As i dnt want to put extension because it doesn’t look nice and make my home mess.

I like the model we bought. The curb appeal is nice. I was a little disappointed with the communication. We got the house with dirty windows and stains on the patio concrete. We asked for them to power washed and nothing was ever done even though Grant said he put request in.

We love the neighborhood, trails and play area. The house is okay, but it does lack quality. Several issues since move in and they are slow to get things resolved. Our customer service rep is nice but all around there is major lack of communication. Otherwise we love the home and floorplan, just wish quality was better.

We’ve had a ton of issues since move in. Starting at the very day we moved in. We went and taped all the issues- then on move in the the issues weren’t fixed and the tape was still up. From there we’ve had issues with floors, doors, plants, paint, dishwasher cutout.. etc. Also the entire neighborhood looks terrible due to trash, overgrown grass and weeds, dead trees. Mounds of dirt etc. really wishing they would get our areas that are finished looking better. Also the contruction trucks fly through and we all have young children.

We have built with Lennar before. The 1st build was a great experience without any craftsmanship issues. This time, we were not satisfied with the workmanship, and we are still experiencing HVAC issues that have yet to be resolved.

Quality of materials and workmanship is extremely poor.

The loan officers that I worked with made the experience very stressful even though I am not a first-time home buyer. My last experience of buying a home was not as stressful as this.

Our experience with getting approved for a Lennar mortgage was very painful and stressful. Some people were very helpful; others were very difficult to deal with, especially with the documents we had to provide. The Lennar descriptions and sources for these were very misleading and unhelpful. Too much time pressure was put on us.

Mortgage side of Lennar was slightly inept but the house itself is great and I would purchase another lennar home.