Lennar Reviews in Indianapolis, IN

Curt in sales, JT, and Josh in responding to issues are outstanding

I loved the team I worked with!

Enjoying the new home overall. Sales Represntatives was accessible for questions. We did have have to battle Lennar to provide items/ detail work that were in the purchase agreement. Be prepared for “that’s within tolerance” when doing your walkthrough when there is clearly an issue.

We are very happy with our new home. The process went smoothly for us. We had a few things that needed correcting and it was taken care very well. it did not happen as quick as I would have liked but the work was done to my satisfaction and i was pleased with the workman ship. Cory has stopped by my home as he was driving thru the neighborhood to check and make sure everything was done to our liking so i really appreciated that. The same for Viet

We had a good experience with everyone we worked with.

Covid shortages seemed to affect some of the quality. Shortages on certain building items have shown up with the make-ups not fitting properly etc. They attempt to correct but product shortages continue and have hampered them.

Sales staff, construction process, and issue resolution all have been too-notch!

Repairs that needed to be completed prior to the "needed" review for the sales department were priority. Details that need correction post that review certainly take a back seat. Vendors do not like accountability

Work closely with Lennar financing

Overall the experience was good, but I wish that I was offered a choice of lots and be more involved in the building process.

Be prepared to be on site daily to ensure quality workmanship and materials. Use of substandard wood products is unacceptable even if “wood is hard to get and you get what you get” attitude. They build these homes repetitively so efficiencies should be passed down to the consumer but is not. Homes are fit together to tightly with no room for mowers to slide through. My air conditioner was hit snd dislodged. The landscapers do not grade yards properly including picking up rocks and proper leveling before laying down sod. Also they set up a founders club if first 15 buyers to run the community. Abit unfair in representing the rest of the community / also it was kept rather secret. Another secret is they allowed under 55 year olds to buy into the community. Information needed to be truly transparent with new owners. ... More

Our biggest issue has been the yard, it was not graded properly. And my ceiling in at least the living room drywall was not done properly. My sales person Lori was great and my contact for repairs Wayne is awesome

We’ve had a ton of issues since move in. Starting at the very day we moved in. We went and taped all the issues- then on move in the the issues weren’t fixed and the tape was still up. From there we’ve had issues with floors, doors, plants, paint, dishwasher cutout.. etc. Also the entire neighborhood looks terrible due to trash, overgrown grass and weeds, dead trees. Mounds of dirt etc. really wishing they would get our areas that are finished looking better. Also the contruction trucks fly through and we all have young children.

Didn't know you can't store anything above the garage in Lennar homes....at least not in our area. I was told it voids the warranty. This should not be allowed. Yard work(sodding) appears to be substandard. For 230/month, the water bill should be included. Lawn maintenance seems substandard.

I would recommend Lennar for a new home

They work efficiently and expeditiously

We are very happy with our new home. We wished that our HOA was as responsive and involved as the Lennar builders have been. Issues that we have come across have been addressed by Lennar in a timely manner.

We don’t have good experience with Lennar and will not refer any one

From start to finish, Lennar is the best I have experienced

Lennar has been very good addressing after sale issues with the home. The home buying process was very smooth.

Very high quality and attentive to any issues I encounter.

Many things had to be redone because of poor quality. Should concentrate on DOING IT RIGHT THE FIRST TIME!

Sales process was good - thorough, questions answered timely,etc. where I am having difficulty now is that so many of the wonderful features were never explained in the turnover process. I got an email with tutorial videos for some, but not all. To this day my garage door code hasn’t been changed because I can’t find how to change it. I was given no info on Raintech that I recall and I did a fair amount of research in my own to get it operational. Landscaping went in just recently and was done poorly, leaving ruts and swampy areas. I was told they would power wash afterward but I still have muddy spots on my sidewalk. These are things I didn’t know to ask about so I hope the review is helpful. ... More

We decided to build after searching all around Indy and other builders. Right from the start you could tell Lennar’s quality of home over others. We loved the 55+ concept! Just starting retirement it’s great to have a new home you don’t have to worry about or a yard to take care of! We can travel whenever the mood strikes us! The sales team sent us weekly updates and pictures of our home being built which was great as we were 3 hours away.

cheap material and appliance used in home. not quick response to issues