Lennar Reviews in Indianapolis, IN

Beautiful homes with terrible finishes! There is no attention to detail. The skill level of the workers working on these homes is not great, to say the least. The drywall, paint and trimwork are the worst finishes. Lennar should have a better oversight of their contractors/subcontractors/sub-subcontractors. I hope this helps a potential buyer decide.

What would I like other homebuyers to know about our experience... remove any emotion for the initial decision-making process and talk to the people that currently live in the development that you are looking at. If we would have done that, we probably would not have purchased the house that we did. Multiple people in our community have experienced or are experiencing what we are going through with the lack of workmanship, pride in their product, and responsiveness to issues. This was evident with the lack of communication and responsiveness through the building process, not having corrected any of the issues identified before closing, and lack of follow up after submitting repair tickets. ... More

Overall, the building experience was very unprofessional and done with poor quality. There were several damages on the bathtub, refrigerator, dirt that was not cleaned, almost all kitchen cabinet doors were damaged and poorly repainted. There had to be constant pressure on them for it to be done correctly. Poor craftsmanship was present. They pushed that they be paid even when the unit was not ready.

Slow to no follow up to correct or repair issues Very poor instruction on appliances,thermostat,irrigation system,ring alarm system Most items are not high end and workmanship is below par

I am in awe of the materials I used. they are not of good quality for the price of the house. response time is not good. Every day new details come out and it is a new house.

Dishwasher that won’t wash dishes, microwave already bad, handles come off refrigerator. On and on and on. Wow.

Got two issues with in 2 months. One of those issues fix is not satisfactory.

they make what they call and exceptions list. this to be fixed right away 1/2 the items are not on the list. non-responsive to fix anything. the worst builder we have felt with and had 6/7 new homes built . our building supervisor is terrible and non truthful. 0n a scale of 1 to 10. 10 being the best lerrar is a 2

The overall experience was far from a positive one. Our front door was hung backwards. SEVERAL doors were not level and wouldn't close correctly / lock. The electrician they selected to do our home was HORRIBLE. He made too many mistakes. SEVERAL light switches were installed in the wrong places. Smoke detectors and light fixtures falling from the walls / ceilings. DOZENS of nail pops on day of move-in, yet we were told to wait for more to pop-up before having them repaired. Roof installed incorrectly. Bath drain not sealed resulted in water leaking through the ceiling. Wrong shower installed and refused to correct it. Outside window frame busted upon move-in. Drywalled over the attic access. Busted cabinets found during move-in. Cracks / holes in walls. There were so many things wrong during our pre-closing walkthrough. It seemed as though they rushed to the finish line and the GC didn't oversee the project well enough. Perhaps too many homes being built all at once? We spent our first three months in our home dealing with "warranty repairs" and still had to do a great deal of work ourselves to fix what was done wrong. We're putting a lot of work into making this the home we should've received as a new build. The term "turn key ready" does not describe Lennar. ... More

Overall exterior and interior trim work was extremely poor massive amounts of caulk used to close poor craftsmanship / millwork. MI windows are falling a part - they will all need to be replaced within 12/15 years.

Lennar has absolutely no control, whatsoever, over their subs who eat food and leave food scraps on the floor, ketchup on the new woodwork, and the paint sub dragged their muddy boots all over the brand new carpet at the most critical time just days before closing. Lennar, however, would not do a complete carpet replacement, even though those same boots made God only knows how many trips across the street to the disgusting disease-ridden port-a-let. The finish workmanship was the worst I have ever seen in 40 years of purchasing new homes. The finish workers (literally) nailed trim boards all over the house with chunks of dirt and mud on them, which no doubt got painted over by the paint sub. Unbelievably disappointing!!! My very first beginner home with Arbor all those years ago was better built and at least had subs who respected my new home. The region construction manager, Adam, was the only positive or bright spot, and he was very good to work with and did his best to try to make things right, otherwise my scores would be a “1” across the board (some “0” if that was a possible score). In the end, profit and dollars prevailed for Lennar and Adam was handcuffed with what he could offer to remedy the situation. ... More

I’m not happy with lennar’s policies. First they show me different color when house get ready then it’s color was totally different which I doesn’t like. Their designs I doesn’t like. Inside of the house is also very basic. And house construction material is very cheap. And my real estate agent is super rude, very unprofessional and very short tempered. I definitely will NOT RECOMMEND my real estate agent to anyone. Lennar people making fool to their clients specially first home buyers. Overall next time I will pay 5k-7k or 10k give extra but will choose good company, which making houses with good quality material and inside and out side good design and I will choose that company which not do fraud with client and not make fool to people first show different color and on final touch gave different color. And ONCE AGAINT I AM NOT HAPPY WITH MY REAL ESTATE AGENT. ... More

Our sales rep she was amazing. She did everything that she could do to help us and she was there no matter what time or day we emailed or called her. Now closing was the worst experience ever I had never built with people who were so rude and had no hearts and just wasn’t worth our time if we didn’t have so much time invested and money spent I wouldn’t have went through but the people in your closing office are very rude and inconsiderate, and I will wish to never deal with them again But overall, my experience with our club with our sales person she was amazing. She did her job very well but the people at your closing greet you and they are supposed to make this experience wonderful and it’s supposed to be a happy experience at that table, they made it very miserable , and sad to say you guys to build houses for other people, but I would not refer them to use you guys to close on their home ... More

poor management and customer care

Quality of work and materials are poor, having issues with drafts coming thru outlets and told we just have to deal with it.

This is our third brand new home and we’ve been consistently disappointed with the quality of the Lennar home. Cheap carpet, no handles on any cabinets, dirty when we moved in, cabinets hung so high that the top shelves are unreachable (we’ve never had cabinets that were placed so oddly high), extremely loud furnace in the middle of the home. Zero stars. Disappointed buyer.

Lennar emphasizes that Sod is not covered under warranty. Understandable! However, what they don’t tell you is they will come and tear your yard up (digging and whatnot) and won’t even notify the home owner. What they won’t tell you is that they’ll replace all the damage done by construction at the lowest priority I’ve even experienced. We were told our oven was brand new (we found a scratch on it before signing and told them we wanted it replaced). They covered the scratch so we didn’t know it was the same one and shipped us a new door AFTER WE SIGNED so it wasn’t covered under warranty at all. The amount of things they DONT tell you is actually ridiculous. ... More

Lennar did not provide quality workmanship during the build process. Multiple issues and after the fact warranty claims. Cracked concrete, dented garage doors, poor drywall and trim quality, damaged cabinets, condensation on fireplace glass, unable to cool upstairs with size of AC unit, no electrical junction box, missing stud in wall, damaged stair railing, yard retaining water, dead landscaping, and more.

Lennar charges a premium price and uses the cheapest material and labor and it shows. I am SO disappointed and have major regret for building this home. Gave responsiveness 2 stars - they do respond - but, nothing changes - your told that's how it is.

I've been lied to continuously throughout the entire process and it's utterly disappointing that a company this large is this dysfunctional and dishonest.

I have very bad experience with Lennar new house quality and workmanship. Before clossing and after there are few major leakage on Lennar new house due to bad workmanship. Also during leakage Noone response to fix the issue on time. Low guality of interior door and kitchen cabinets. Low quality of and bad workmanship of plumbing faucet and plumbing contractors.

issue #1 Day of closing plan was not discussed or no one contacted us cause they had wrong number in system despite 10 emails to correct in systems, also not only that they just put that on saying we were late take key from here and have fun.. Issue #2 came to find out mold pre exits issue and they did handle well to resolve all though time we loose did not got reimburse cause they fixed it in timely manner how that make sense when you are buying brand new home and have to deal with this all

I will never recommend Lennar home to anyone as house qualy is extremely poor, no consistency, bad materials used

I feel cheated and misled

We moved here hoping we will have a great experience but having bad experience as of now. We are facing major issues in Owner's suite room. Though it was repaired couple of times again we are facing same issue again and again which is very bad and worst experience. They installed cracked bath tub and they repaiered it. First place they shouldn't have installed damaged item. Very bad construction and management have to take care of these things during construction phase itself instead of troubling us.