Skip main navigation

Lennar Reviews in Indianapolis, IN

What Indianapolis Homeowners Have to Say About Lennar.

Read all 731 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Indianapolis Area

731 Reviews in Indianapolis Area

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Lennar in Indianapolis Area

View Homes

Customer Reviews

Poor Quality

  • Monika H.
  • Verified HomeBuyer
  • April 09, 2025
  • Westfield, IN

I’m so disappointed with the workmanship and quality of materials used to build my home. There are so many obvious mistakes that were made and I still have issues that have not been resolved. The quality of the flooring, cabinets and countertops are horrible which will need to be replaced in a couple years. I would recommend a tape measure and level to be added to their toolbox.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Very Professional & Quick Processing

  • Richard M.
  • Verified HomeBuyer
  • April 08, 2025
  • Indianapolis, IN

I needed a fast close and Lennar helped me meet my very tight timeline with ease. The quality, price, and terms of my home purchase are excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Camille

  • Camille P.
  • Verified HomeBuyer
  • April 02, 2025
  • Indianapolis, IN

Buying a new house was a smooth and exciting process! From securing financing to finding the perfect home, everything went well. The inspection and closing were straightforward, and now I’m enjoying my new space. Highly recommend being prepared and working with great professionals!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall experience wasn’t a great experience.

  • Michael V.
  • Verified HomeBuyer
  • March 26, 2025
  • Fishers, IN

Good morning, we purchased a home at Geist Manon, our sales associate Heather was friendly and helpful in the beginning but once we signed the deal her total demeanor changed regarding her follow up as she also failed to reply to emails. We felt by sales and contractors as we were just a number and when you send the money we spend on a new home it should be a great experience. We also still have things yet to be fixed from our initial walk through drywall issues, painting touch ups,house cleaning the floors were dusty (drywall dust), outside was a mess due to winter conditions and no one has ...

Lennar responded:
Good afternoon Michael, thank you for sharing your feedback with us. We’re truly sorry to hear that your homebuying experience did not meet your expectations. If you have any questions or warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. If there are still outstanding warranty issues that you might need help resolving, please send an email with details of your concern to CorporateCustomerCare@Lennar.com referencing this review - Sincerely, Corporate Customer ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Very Smooth transaction and well organized processes

  • Piyush T.
  • Verified HomeBuyer
  • March 26, 2025
  • Bargersville, IN

Having different entities of Lennar integrated like Sales, Mortgage and Titles ensures smooth flow of information for smoother transaction. Lennar homes buying has created a very positive experience from purchase decision to closing. The NHO team including Gurwinder ensured total quality to reduce issues at later phases. Post closure Issue resolution team is super responsive and helps fix issues ASAP. Overall, very positive experience for homebuyers.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Excellent

  • Lisa B.
  • Verified HomeBuyer
  • March 25, 2025
  • Indianapolis, IN

Excellent customer service simply the best.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All good except Mortgage Company

  • Thomas E.
  • Verified HomeBuyer
  • March 19, 2025
  • Westfield, IN

I have been pleased with my Lennar home, with minor exceptions—the Refrigerator was an unfortunate choice which I tried unsuccessfully to exchange for what I wanted. I did buy a new one for $1200. The toilet paper holders were practically unusable. I replaced those for less than $100 including labor. The experience with the Mortgage company was unpleasant and I wouldn’t recommend it to anyone.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

First New Build for Us

  • Adam S.
  • Verified HomeBuyer
  • March 19, 2025
  • Noblesville, IN

The house was done on time and the transition through inspection and closing was smooth. Clean up around the house was terrible as trash and building materials were left laying around the house. The back patio was covered in nails and other debris that was just left. The people we worked with were great, but could have put more focus on giving us a clean and pet/family friendly yard.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Project mgr Hutton was fantastic

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2025
  • Westfield, IN

Overall it was a really good experience!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Michele

  • Michele P.
  • Verified HomeBuyer
  • February 26, 2025
  • Westfield, IN

Everything went very smoothly! The closing done virtually could have been done smoother!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sidhu

  • Simerjit B.
  • Verified HomeBuyer
  • February 25, 2025
  • Franklin, IN

Very beautiful house. Good customer service and quick response for all your questions

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Osborne Trails Plus and Minus

  • Curtis B.
  • Verified HomeBuyer
  • February 21, 2025
  • Westfield, IN

Too many emails. Shortcuts taken on…wiring, fans, lighting, trim/drywall. Response to our concerns had been positive. Not enough heating/ ac vents around the house…cold spots and hot spots. All personal we’ve felt with have been very helpful, sympathetic, and friendly.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Horrible experience

  • Katie C.
  • Verified HomeBuyer
  • February 21, 2025
  • Franklin, IN

I've been lied to continuously throughout the entire process and it's utterly disappointing that a company this large is this dysfunctional and dishonest.

Lennar responded:
Good afternoon Katie, thank you for sharing your feedback with us. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com referencing this review so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mrs

  • Kathleen B.
  • Verified HomeBuyer
  • February 16, 2025
  • Noblesville, IN

We love our new home. We downsized and selected a convenient ranch home. My favorite features are the fireplace and the flex room. The flex room is now our library. Lennar helped make our purchase easy and flawless. We closed quickly and without incident. Wonderful people work for Lennar and really do care about their customers. 5 stars!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Walk thru and closing

  • Gayle C.
  • Verified HomeBuyer
  • February 11, 2025
  • Westfield, IN

We did our walk thru a week before we closed and we came back 3 times in that week and nothing had been done in our walk thru so the day before closing we went to the office and our girl got on the phone and called our project manager and got them to start working on all the things that were wrong. But the morning of the closing we came back and several things were wrong and I feel like we were dismissed on all of them and then you are stuck because you have to go to your closing. We have already had to have the mother board replace in our heating system and we haven’t even lived here a ...

Lennar responded:
Good afternoon Gayle, and thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced with your new home. Your feedback is valuable to us, and we have shared it with upper management to ensure a more timely resolution process moving forward. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 1

Best home ever.

  • Patrick E.
  • Verified HomeBuyer
  • February 11, 2025
  • Indianapolis, IN

Best home ever. I fell blessed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loving the efficiency

  • Jason C.
  • Verified HomeBuyer
  • February 10, 2025
  • Franklin, IN

Everyone in the process was really friendly. The home is perfect and very efficient. It seems soundproof cause I really don’t hear a lot outside the home with the construction. Perfect for the price I paid.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsive

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2025
  • Greenwood, IN

Very fast to respond to any issues that arise which is a breath of fresh air

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Home Design is great but quality of work is subpar.

  • Terence Z.
  • Verified HomeBuyer
  • February 05, 2025
  • Westfield, IN

Sales team is great. Project management team are nice people but allowed poor craftsmanship from some of the subcontractors. Several framing issues, including multiple small and large holes in the sheathing, sheathing that was not flush, missing king studs, bowed wall studs, etc. Trim carpentry is poor, including horrible joints in baseboards and crown molding, door gaps that are uneven, interior doors that were cut down crooked, etc. The stackable washer/dryer in the Next Gen suite was not installed properly (i.e. discharge hose was not installed into drain leading to water discharge all ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Beautiful home with an amazing floor plan

  • Heather H.
  • Verified HomeBuyer
  • January 31, 2025
  • Noblesville, IN

From start to finish the buying process with Lennar was simple and straightforward. Everyone was extremely responsive and the process went smoothly. Our home is beautiful and has a wonderful open floor plan. The two story great room is next level. We would definitely recommend Lennar to our friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Good

  • Naga P.
  • Verified HomeBuyer
  • January 17, 2025
  • Westfield, IN

John did really good work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not Satisfied

  • Brian M.
  • Verified HomeBuyer
  • January 17, 2025
  • Noblesville, IN

We've had an ongoing HVAC issue that has yet to be resolved, we keep getting the standard corporate run around. If you can't engineer a product right don't advertise it as such!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Very good

  • Benlin L.
  • Verified HomeBuyer
  • January 16, 2025
  • Westfield, IN

It is 1st time to buy from LENNAR, very good experience. Look forward for the future opportunities

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar is trust worthy builder

  • Santosh M.
  • Verified HomeBuyer
  • January 11, 2025
  • Noblesville, IN

Lennar is a builder you can trust your home. As this is a major investment for anyone. Lennar always their for their customers through out the process

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Roof leakage, plumbing leakage, gutter leakage. Door panels low quality. Plumbing bad workmanship

  • Musadiq S.
  • Verified HomeBuyer
  • January 03, 2025
  • Fishers, IN

I have very bad experience with Lennar new house quality and workmanship. Before clossing and after there are few major leakage on Lennar new house due to bad workmanship. Also during leakage Noone response to fix the issue on time. Low guality of interior door and kitchen cabinets. Low quality of and bad workmanship of plumbing faucet and plumbing contractors.

Lennar responded:
Thank you Musadiq for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you have faced with your new home.
If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1