Lennar Reviews in Indianapolis, IN

They are very prompt with getting arrangements made for sending people out to fix things. Our only issue is obvious cracks in the tiles are being brushed off as it's part of the pattern.

Osborn was just what I was looking for no stairs no yard maintenance close to the club house n pools. My only disappointment is a month after I moved in they raised the monthly dues

My experience was not good.

My overall experience with lennar was great and I am very happy and satisfied with the house. Victoria on the other hand made me feel stupid and as if I was wasting her time and was very rude toward me and my real estate agent. Countless times she would make comments making me feel less intelligent and she almost made the deal fall through several times throughout the experience. She also made several comments that were extremely unprofessional towards my real estate agent. Victoria would be a serious issue in my opinion for future sales and without her in the process this would have been one of the best experiences. ... More

Customer service is not good. The master bedroom shower is useless with no tap at the bottom and sliding glass door is hard to clean. The master bedroom wic is literally in the corner you have to walk through the bathroom to get there and there is no power outlet in it. I told my desire what type of home I am looking for but the Lennar team was very cold. They didn't help me to find my first home to be my dream home. I wish it could be my dream home. The team you have is not supporting at all. We moved from New Jersey for this home. The team was not cooperating with us to find the perfect home

There are serval persons I would like to acknowledge that made this experience a great one. Thank you Derrich (construction team). He sent me videos and kept me posted. His team made sure my home was ready an error free as possible. Cody: he was so very thorough in the walk thru. He went out of his way to work with Derrich before I got there to decrease any warranty defects before they would happen. And lastly, Gregg. I wouldn't have begun the process without him. He answered all my concerns up front and was excellent to work with. Thank you Lennar Team.

It was not a good experience from the start. We were told by the sales woman that Lennar did not offer VA loans. We found that to be incorrect. We have had many issues with the workmanship and have only been in the hone for less than 2 months.

Water tank, dishwasher, emergency shower hinge, ungrounded rail. These shouldn’t occur with adequate quality control. Home experience stafff became invisible and unresponsive after sale, warranty filing process is inconvenient and closed so my property managers cannot file claims on my behalf.

Overall, things have been great. My only real concern has been once we closed, all the people we heard from disappeared. Lennar is a big company, I was hoping there was perhaps a single local number, perhaps even a local person, we could call with issues, questions. Now, not sure what I do or who I call. But overall, so far, love the place!

Impressed by the construction and cleanliness of the house

The Lennar team has been great from start to finish. Gavin has done an amazing job throughout the process and continues to be of great help. I would highly recommend Lennar for their customer service alone. The overall build went smoothly from start to finish. Cosmetic issues were resolved in a timely manner. My only concern is for some of the subcontractors work but that’s NOT on Lennar.

Customer care is excellent

The loan officers that I worked with made the experience very stressful even though I am not a first-time home buyer. My last experience of buying a home was not as stressful as this.

The above Processes went very well and supportive. Coming from out of state Lennar made it flow well. Thanks!

Excellent buying process. Quality of workmanship in the home construction mediocre. Low end flooring, cabinets, etc. But perhaps fits the price range of house. Very good follow up on service issues.

lazy and shortcuts no standards of quality

Lennar was on it when they wanted you to purchase the home… then their responsiveness and flexibility decline from there. Out of all the builders we looked into they were the least flexible with allowing anything to happen before closing, which is understandable. they are very strict with allowing anything their rules leading up to closing then almost seem to want to disappear after that. Not everything was fixed at closing, as they continually promised it would be (things that were pointed out at our walk through and inspection a week prior) and it was/has been a struggle to get it all Completed by them since then. They like to take the short cut with some of the construction work (like trying to patch a hole in brand new counter tops rather than replacing, hiding holes in the wall with light fixtures). I personally think they fly through the homes too quickly during the build process and are doing too many at once. We love our home because of the location, the floor plan is perfect for us ans for the personal touches we have added since moving in. There have been a few great people we have worked with from Lennar along the way but overall it’s been more frustrating than I imagined with buying a new home ... More

I love the inspection procedures.

I like Lennar they are very fast and nice

1) Initially we booked lot but they changed it to another plot saying layout issue. they didnt give us option. literally forced us to take a the home which we didnt want. 2) no modification request was accepted

We picked the house because the lot was wooded in the back. Salesperson commented this was her favorite lot because of the trees. One week after closing, we were the last house to close in this section, they came and cut down about 75% of the trees. We no longer have a shaded patio and private back yard. . Apparently the plan all along was to cut down the trees once the homes closed. Nobody told us that was the plan. We now have a golf course view. If we had known the plan was to remove the trees we may have considered a different lot or subdivision. We love the house and floor plan but it has taken some time to get used to the trees being gone. Any issues we have had with the house have been taken care in a very timely way. ... More

Lennar has absolutely no control, whatsoever, over their subs who eat food and leave food scraps on the floor, ketchup on the new woodwork, and the paint sub dragged their muddy boots all over the brand new carpet at the most critical time just days before closing. Lennar, however, would not do a complete carpet replacement, even though those same boots made God only knows how many trips across the street to the disgusting disease-ridden port-a-let. The finish workmanship was the worst I have ever seen in 40 years of purchasing new homes. The finish workers (literally) nailed trim boards all over the house with chunks of dirt and mud on them, which no doubt got painted over by the paint sub. Unbelievably disappointing!!! My very first beginner home with Arbor all those years ago was better built and at least had subs who respected my new home. The region construction manager, Adam, was the only positive or bright spot, and he was very good to work with and did his best to try to make things right, otherwise my scores would be a “1” across the board (some “0” if that was a possible score). In the end, profit and dollars prevailed for Lennar and Adam was handcuffed with what he could offer to remedy the situation. ... More

This house is perfect for my family,it’s a 5 bedroom duplex carriage with lots of space and in a beautiful&serene location in Westfield..

This precious from start to fitness has been pretty simple. I did everything with Leonard I financed I got my homeowners insurance. I purchased a home that was already prebuilt enclosed and less than 60 days. It was an amazing experience. Lender was exceptional and so was the sales team. Gregg was great and so was Austin and I cannot forget about, NICOLE

issue #1 Day of closing plan was not discussed or no one contacted us cause they had wrong number in system despite 10 emails to correct in systems, also not only that they just put that on saying we were late take key from here and have fun.. Issue #2 came to find out mold pre exits issue and they did handle well to resolve all though time we loose did not got reimburse cause they fixed it in timely manner how that make sense when you are buying brand new home and have to deal with this all