Lennar Reviews in Minneapolis St. Paul, MN

Love our home, and the experience of buying was so-so. Lennar never dropped the ball on anything major, but there were often lapses and delays in communication around things like dates and documents. I certainly don't regret buying from Lennar, but I do think the communication between the Building Manager, *****, and sales team should be improved. For instance, on the morning of our closing, the building manager was not aware that the closing was happening and didn't have the home unlocked/ready until we called about it. A minor inconvenience, but that's just one example contributing to the general sense of feeling forgotten about until being the squeaky wheel. ... More

If you don't want anything personal, this is the builder for you. They don't care about what works best in the house or for your family. They're a corporation all the way . Cheapest product for the most amount of money. Be prepared for a remodel starting on day one.

Erik does an excellent job, very easy to work with. He is one of the best people I have worked with. his follow threw is great. Great person

Our experience up until we started working with the financing team was wonderful. Our mortgage officer, Jeff, was not good to work with and created a very stressful experience as he provided incorrect information that led us to pull unnecessary funds from our investments.

Good

Great experience with everyone at Lennar!!

Average quality at best in build. Not many custom considerations. But very quiet and peaceful area. Lots of wildlife around, including many deer and geese. Almost no traffic, which is good considering there are no sidewalks planned. People are friendly with plenty of walkers and mixture of generations.

When we bought our house, we had to pay out of pocket for an inspection (this is normal), but the imprecation came back with so much damage to the roof that we almost walked. Lennar said they "had all items fixed" post inspection, so I paid out of pocket for another inspection, and the same if not more damage to the roof was noticed. Went back and forth with Lennar and again almost walked and was close to filing a suit to get my earnest money back. They came back a third time and said they fixed the roof, and we had to pay out of pocket again to have the roof inspected, and it finally past. With three separate inspections, the house was finally up to code, but we ended up paying $1600 out of pocket for three inspections that we have nothing to show for except knowing our roof is now what it should have been in the first place. I'm still trying to get someone to fix an erosion problem on the east side of my house and it's been about 7 weeks and no resolution. ... More

Sara *****, our warranty agent has been terrific. With any new house, there are tweaks needed. Sara has been right on top of our service requests. The “trades” she has sent out have been professional and friendly. Lennar and employees have been great.

My experience was Lennar was amazing all the way through. Everyone was incredibly helpful and on top of things - they made the process easy to understand and follow, and put out a quality product. Couldn't be happier.

Unprofessionalism with Lennar staff

The purchasing process was smooth and relatively painless. We've been in for just over a month and are overall happy with the home, but there are a number of workmanship issues that surprised us. Drywall seams splitting across the entirety of the main room, many nail pops, and poor door mounting leading to our inability to smoothly shut doors on the upper *****. We're hopeful that many of these issues will be resolved under the 1-year warranty.

We are enjoying the spacious one level home with much storage. However we have lived here since May 13th and still have dirt. Our neighbors across the street who moved in this week were notified that their landscaping will begin presently. We’re very disappointed to be ignored.

My experience was fast, easy and love my new home. Loved Tracy our realtor for Lennar. She was so sweet and amazing! She found our dream home for us. Thanks to Lennar we got a great deal and everyone with lennar was helpful.

There are a few minor issues due to settling of the home (i believe) that will be addressed in warranty situations, nail pops We will have listing of things to be looked at.

We’re loving our Lennar home & the helpful reps that respond to all of our questions and/or needs very quickly. Would recommend!

Hard to get ahold of anyone. Financing team is very pushy.

Overall, the experience has been very smooth. One recommendation for future homeowners is to ensure that your closing cost payment is submitted for the exact amount. Overpayments can take up to three weeks to be refunded—especially if your bank is not compatible with their app-based system—which may delay receiving your keys. I would also like to recognize Joe, the construction manager, for his outstanding work. He has been consistently approachable, attentive, and proactive. He regularly checks in to ensure everything is going well and provides helpful guidance to improve the overall move-in experience. His communication has been exceptional, particularly when notifying residents about upcoming work in the area, such as sod and sprinkler installations. An area for improvement is the coordination between the sprinkler contractor and the internet provider. During installation, the sprinkler company cut existing internet lines due to overlapping placement with underground piping. This situation caused unnecessary frustration for both the service provider and homeowners. As a temporary solution, internet lines have been rerouted through gutters and around doorways, which detracts from the home’s appearance compared to the original underground installation. This issue should be properly resolved. Lennar would benefit from ensuring stronger alignment among contractors and implementing a final walkthrough after purchase to confirm that all work meets their quality standards and expectations. ... More

floor keepd coming off wiring is bad poor quality

Your model homes look wonderful but the built home is nothing but cheap materials. How about a light fixture or carpet pad the list goes on. How about more than one linen closet or having bigger closet. This home was a nightmare to baby sit during the building process. I feel this home is cheaply made and I would never suggest Lennar to anyone and wish I would not have bought from you. Also emailing back and forth is nuts. How about you have your employees talk on the phone and save 200 emailsl . They also tryed to scam me on the duel zone heating system I paid to install and the extra vents. The house are so close together. You ever heard of breathing room. The Association has a help desk in Mexico which is not shocking knowing Lennar but how useful is a person who can't help. Way to cut another corner Lennar. I think of Lennar as the cheapest unstable company I have ever had to work with on a project. Get a clue you have a horrible online reputation. Oh one more thing. Have the home cleaned before a person moves in and make sure the entire home is cleaned. I have dust all over my lower level and have scrubbed three times and there is still more. The very worst home I have ever put my hard earned money into. ... More

Stacy helped us find the perfect home! The entire Lennar team we worked with were fantastic! The only thing that could be better is the times they have for the Celebration walk through. It was only Monday through Friday and no later than 3pm. People who work cannot do 3 hours there and a week later take time off to close and then time to move in…

The whole process went very well, but things have changed from the last time we built a home. We love our new home. We bought it when it was framed up. The downside of that was that we couldn't make any changes without a HUGE financial cost. We couldn't go into the house without a Lennar person with us, which was very different for us. Everyone we dealt with was extremely responsive to us and the CM was so helpful going through our finished home with us before closing.

Home purchasing was easy - my sales agent did a great job. However the quality of the house turns to be below the code standards, the project manager who came for walk through was lost in his own world saying very blue tape is as per the code standards.

The people I had contact with were very helpful and considerate.

Sales person was great, the person keeping us informed on the process was great and the construction manager was excellent.