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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 593 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

593 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

View Homes

Customer Reviews

Not sure I would buy another

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2022
  • Blaine, MN

Quality and workmanship are lacking. For the price I paid, I shouldn’t have windows that you can feel a breeze coming in, the woodwork was hardly attached, stonework was messy, siding had clear gaps and just over all not super happy with the home. I want a well built home for this price. Speed doesn’t impress me.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Sales were great, building and finishing not so much

  • Joseph R.
  • Verified HomeBuyer
  • November 22, 2022
  • Rogers, MN

The sales representatives were amazing and were able to answer most if not all questions we had. They really are a good resource to have. Construction on the other hand needs a huge lift in the attention to detail and pride in their work. Although not the construction mangers fault, and he helped out as much as he could, it was evident that the laborers were just there to go through the motion and could care less about the quality in their work because it wouldn't be their problem once they left, to list a few things: 1. We found garbage in our home, and we just closed on it 2. ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Terrible

  • Christopher M.
  • Verified HomeBuyer
  • November 22, 2022
  • Osseo, MN

From delays all the way through the entire build. The The craftsmanship is terrible they’ve had to replace a couple of doors four times inside my house still haven’t got it right the trim work is uneven there’s painting is terrible the ceiling looks terrible all the way through have failed on this entire build on top of that The project manager/corporate lennar I don’t know who can’t figure out how to get mail to our mailbox post office says they have no idea which mailbox is ours so it’s just a terrible terrible experience I will tell everyone to never buy lennar

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Highly Satisfied

  • Thiago S.
  • Verified HomeBuyer
  • November 22, 2022
  • Chanhassen, MN

My wife and I have already done quite a few remodels and had to deal with different contractors and juggle with so many moving pieces and selections. This time we decided to trust an experienced builder to build our home and minimize all the stress. Its was a great choice to go with Lennar all in. Selection process was kept objective and easy to navigate through the options. Dealing with the mortgage part was very informative and all our questions were answered. Through out the construction we were kept informed of the progress and the final product is our dream home in a fantastic ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2022
  • Carver, MN

Curt and Kelly did a great job working hard to resolve a closing date issue to get us back to our original date. Greatly appreciated!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I love my new home.

  • Loveline N.
  • Verified HomeBuyer
  • November 09, 2022
  • Cottage Grove, MN

It was great choosing Lenar as our builder. Lenar was very patient with us and I highly appreciate that.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bruce r overall process was good

  • Bruce R.
  • Verified HomeBuyer
  • November 01, 2022
  • Oakdale, MN

Overall experience was good heidi at lennar mgt and Jordan were outstanding Biggest complaint is the lack of paying attention to details. Paint overall was less than satisfactory Railing finish work was sloppy . In both cases more care was needed to provide a better finished product. Carpentry was satisfactory but again little things like sanding mitered edges before painting are things you just expect to be done Perhaps a review of subs is in order Second lennar purchase so pleased with the builder but expect more quality finish work given the price point

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Horrible

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2022
  • Chanhassen, MN

The construction manager did not closely monitor the work of any subs. They are basically just inputting requests and scheduling. The trim and painting on this house is the worst I have ever seen in new construction. Pages of followup needed.

Lennar responded:
Hello and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Easy, efficient, well thought out and very communicative.

  • Thomas J.
  • Verified HomeBuyer
  • September 27, 2022
  • Chanhassen, MN

The process of buying our home was easy and we were well informed along the way. Once in the home there were a few items that need fixing or touch up. Our expectations can be that we want perfection immediately but reality is that there will always be imperfections, however new is really nice!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Very poor workmanship.

  • Jeremy C.
  • Verified HomeBuyer
  • September 11, 2022
  • Blaine, MN

Over 100 items that need repairs on a brand new home, painting, replacement windows, holes in bathtub, etc. I've been in the new house for months and can't get any traction on getting repairs done. I will never work with Lennar again and will never recommend Lennar to anyone. Very poor workmanship. Quality of work is a zero out of ten.

Lennar responded:
Hi Jeremy, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team. Please send us a message at corporatecustomercare@lennar.com with the details of any outstanding items for us to be able to follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Worst Experience - I will recommend not buying from Lennar

  • Oluwafemi A.
  • Verified HomeBuyer
  • September 07, 2022
  • Otsego, MN

This is our second Lennar home and all I can say is I will never do this again. Home buyers - If you can, please look for other trustworthy builder.

Lennar responded:
Hello Oluwafemi. We appreciate your feedback. We are sorry to hear about the poor experience you had. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - The material used to build these homes are of the cheapest.

  • Mosab A.
  • Verified HomeBuyer
  • September 06, 2022
  • Medina, MN

The material used to build these homes are of the cheapest.

Lennar responded:
Thank you Mosab for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

They were wonderful to work with, couldn’t recommend them enough!

  • Christopher K.
  • Verified HomeBuyer
  • August 30, 2022
  • Lino Lakes, MN

Overall, we had an amazing experience. Everything went smooth and everyone we dealt with were fantastic! We couldn’t be happier and could not recommend Lennar enough to anyone. Job well done :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Not worth your time.

  • Anonymous
  • Verified HomeBuyer
  • August 23, 2022
  • Waconia, MN

Not worth your time. They to get everything done. A lot of dings on all the doors, cabinets and cabinets doors. The material that they use is really cheap. They take t there time to come by the fix there mistake. Overall it has been not good experience for my wife and I.

Lennar responded:
Hello and thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Happy to be here, but it's clear there were corners cut

  • Nate P.
  • Verified HomeBuyer
  • August 16, 2022
  • Woodbury, MN

I know you guys work with different contractors, but it's clear that the builders cut corners and it's up to the buyers to "catch things" that were missed. For example, our carpet throughout the whole house is lumpy with peaks and valleys in every room. However, we love the floor plan, the house itself and are happy to be here. We just have to be "on top of everything" inside and outside the house. It's not a relaxing experience, instead we are the foreman after we move in. Issues have been addressed hit and miss with workers coming at unscheduled times and whenever they can. I work from home ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Waste of Money. Poor Quality and Service.

  • Saicharan G.
  • Verified HomeBuyer
  • August 16, 2022
  • Carver, MN

It’s just been more than a month and we have raised 10+ service request already. We entered into our new home and hot water won’t work. Pipe leaked in basement. Cabinet door came off. Switch won’t work. AC stopped working and they said they need 3 weeks to fix it and punished me to suffer in high temperatures inside the home. Would never recommend lennar to anyone.

Lennar responded:
Hi Salcharan, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. If you need us to assist going forward, please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

5 star everything but 4 star value

  • Jarid W.
  • Verified HomeBuyer
  • August 11, 2022
  • Lakeville, MN

Lennar did everything great but we literally bought our house at peak market prices so I don't want to give 5 stars on value lol.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Project mangers

  • Ali M.
  • Verified HomeBuyer
  • August 09, 2022
  • Rogers, MN

We had so-called celebration two weeks before closing, we found about 10 items that needed to be addressed. Nothing were done during that two weeks. Day before closing they promised these were going to be fixed right away. Had to leave the house for one week for ceiling repair. Have to leave the house another two days for all the damages that have done to the floor. Part of the garage door needed to be redone which will be in couple weeks. No accountability to what they do. Workmanship is so bad, I thought project manager job is to supervising the project. After two months, our trash can ...

Lennar responded:
Hi Ali, Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you have had to face in your first months of ownership. Please do not hesitate to contact us directly at corporatecustomercare@lennar.com, if you need our assistance or our follow-up with the local team. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - This is my second house with lennar.

  • Tejasree R.
  • Verified HomeBuyer
  • August 09, 2022
  • Lakeville, MN

This is my second house with lennar. At the time of purchase agreement there is a promotion of 2.5 % off when you buy 2nd home with lennar but sales consultant refused the offer because I am using realtor. That’s totally unfair

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar - Great home, service and support.

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2022
  • Cottage Grove, MN

Great home, service and support.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Although Lennar homes aren’t totally custom there are many options

  • Randall R.
  • Verified HomeBuyer
  • July 30, 2022
  • Rosemount, MN

Although Lennar homes aren’t totally custom there are many options and finishes one can choose from. Great workmanship and consistent weekly communication throughout the building process. We love our home!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - My house is still not complete.

  • Cheng X.
  • Verified HomeBuyer
  • July 20, 2022
  • Lino Lakes, MN

My house is still not complete.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar - I’ve been in construction 12 years never seen such poor workmanship

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2022
  • Otsego, MN

I’ve been in construction 12 years never seen such poor workmanship and we moved in with promises of our driveway and being done by July 9th and still waiting on irrigation and sod its almost august

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar home buying experience

  • Garret K.
  • Verified HomeBuyer
  • July 13, 2022
  • Otsego, MN

My wife and I decided to buy a Lennar home. We decided to wait 3 months for the house to be completed. During this process we were told that everything on the inside of the house would be completed by closing. When we had our celebration day, it was far from a celebration. There were many items on the inside of the house that were not completed as promised. There seem to be very poor communication between that sales rep and construction rep. Our construction rep did not even know the proper closing date. We have now lived in our house for about 50 days and still can not get answers on when ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Overall good experience

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Blaine, MN

Some inconsistent information received during purchasing and building experience. Satisfied with the house but hoping the quality lasts as long as it should.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4