Lennar Reviews in Minneapolis St. Paul, MN
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What Minneapolis St. Paul Homeowners Have to Say About Lennar.
Read all 593 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Minneapolis-St. Paul Area
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Customer Reviews
Responsiveness to issues
- Mary C.
- Verified HomeBuyer
- December 30, 2021
- Rosemount, MN
I was so impressed with Lennar's construction managers. Tom's attention to detail has provided me with a well built home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Overall great experience and very responsive Lennar team.
- Patrick S.
- Verified HomeBuyer
- December 30, 2021
- Andover, MN
Overall great experience and very responsive Lennar team. Made it easy for us as first time homebuyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - It was exciting watching our house be built.
- Anonymous
- Verified HomeBuyer
- December 28, 2021
- Otsego, MN
It was exciting watching our house be built.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - Home was dirty on move-in day - countertops, flooring and carpets.
- Anonymous
- Verified HomeBuyer
- December 24, 2021
- Rosemount, MN
Home was dirty on move-in day - countertops, flooring and carpets. No hot water for a week. Sliding glass door wouldn't stay locked. Garage floor had globs of mudding all over. No one to go over all the tech installed. Now there's mice. Called exterminator. Lennar customer care doesn't want to take any responsibility.
Lennar responded:
Hi, thank you for your review. We want to apologize for the poor state in which you found your new home. If you have any items that still need attention, please send us a message at corporatecustomercare@lennar.com and we will follow-up with the team. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
Nobody during our buying experience really knew what was going on and usually ignored our questions.
- Mark M.
- Verified HomeBuyer
- December 21, 2021
- Dayton, MN
It’s obvious that the sales teams don’t care about you as a person. It appears the sale is their main goal. We heard phrases when asking questions about the home that didn’t seem right “oh I thought you wanted to buy a home. We have many people interested.” Or “yes I’ll take care of that” after the 3rd email and still needing to send more emails and a phone call just to find out how you’re getting your move in key. The construction manager was Lennar’s savings grace. He was a pleasure to work with.
Lennar responded:
Hi Mark, thank you for sharing your experience with us. We are extremely sorry about the frustrations caused by the communication issues you experienced with your new home. If there is ever anything we can do to assist you in the future please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 5
Trustworthiness 1
Responsiveness 2
Lennar - Lennar is easy to work with and made the whole process seamless!
- Danielle S.
- Verified HomeBuyer
- December 21, 2021
- Victoria, MN
Lennar is easy to work with and made the whole process seamless!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Quality is not good for the price that we gave
- Suryaprakash G.
- Verified HomeBuyer
- December 14, 2021
- Lakeville, MN
Quality is not good for the price that we gave
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar - Overall, this is a good home buying experience
- Anonymous
- Verified HomeBuyer
- December 13, 2021
- Maple Grove, MN
Overall, this is a good home buying experience
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar - Not a good experience.
- Jaytee X.
- Verified HomeBuyer
- December 09, 2021
- Otsego, MN
Not a good experience. Once they sold their home. They dont care about your issues. Built wrong foundation. Many many delays in completion.
Lennar responded:
Hi Jaytee, thank you for this review. We would like to apologize for the numerous delays and issues you encountered that created such a poor experience with your new home. If there is anything we can help with going forward, please do not hesitate to reach out at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar - Great Experience with the sales team
- Krishnaraj B.
- Verified HomeBuyer
- November 23, 2021
- Woodbury, MN
Great Experience with the sales team
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Wouldn’t do it again…
- Thomas W.
- Verified HomeBuyer
- November 23, 2021
- Woodbury, MN
Spent way too much for what I got. House is a mixed bag of nice amenities and cheap junk. It took way too long to finish.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - I love my new Lennar home!
- Anonymous
- Verified HomeBuyer
- November 18, 2021
- Rosemount, MN
I love my new Lennar home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - We are already selling our house as it’s not the right fit for
- Anonymous
- Verified HomeBuyer
- November 18, 2021
- Lino Lakes, MN
We are already selling our house as it’s not the right fit for us.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - We enjoyed a wonderful working relationship with Jennifer and
- Jeffrey M.
- Verified HomeBuyer
- November 16, 2021
- Chanhassen, MN
We enjoyed a wonderful working relationship with Jennifer and Boone. Both of them were friendly, knowledgeable, organized and responsive, Any initial (and follow-up) problems that came up were quickly addressed to our satisfaction. We couldn't ask for a better home building experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Overall a good home buying experience!
- Frederick G.
- Verified HomeBuyer
- November 11, 2021
- Cottage Grove, MN
Overall a good home buying experience!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
Material quality is very poor for house
- Naveen K.
- Verified HomeBuyer
- October 30, 2021
- Rosemount, MN
Material quality used in house is very cheap, the vinal floor and carpet are of very poor quality.
Total Score 4
Quality 1
Trustworthiness 4
Responsiveness 4
Lennar - The quality of the home is excellent.
- Anthony B.
- Verified HomeBuyer
- October 29, 2021
- Shorewood, MN
The quality of the home is excellent. Randy, Nicole & Thiago were great to work with during the entire process. we had her issues from start to finish.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The team made the buying process easier and less stressful.
- Necibu B.
- Verified HomeBuyer
- October 28, 2021
- Fridley, MN
The team made the buying process easier and less stressful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The disparity of supply and installation in homes in the same
- Rahul S.
- Verified HomeBuyer
- October 26, 2021
- Maple Grove, MN
The disparity of supply and installation in homes in the same community is high, the prize was ever increasing though
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Lennar's team is great!
- Randall P.
- Verified HomeBuyer
- October 26, 2021
- Osseo, MN
Our sales professional, Letta, was terrific throughout our process -- shopping, negotiation, and closing. After spending nearly two years deciding on floorplan and location, we closed on our new home in thirteen days! Letta made the process easy, and she continues to be an excellent resource after the sale! Like any new home, we've had a few small issues. Lennar's customer service team -- especially Mike and Sarah -- has been exceptional with their response and follow-up.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Lennar - House is built cheap and nothing was fixed that we pointed out
- Jordan G.
- Verified HomeBuyer
- October 21, 2021
- Rosemount, MN
House is built cheap and nothing was fixed that we pointed out on the wall through before we moved in.
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 5
Lennar stood by their promises!!!
- Arif R.
- Verified HomeBuyer
- October 05, 2021
- Inver Grove Heights, MN
Lennar has done an excellent job completing our home on time with quality materials. The design, materials, quality of work… everything was very high quality. They kept all the promises and took care of all the small out standing things that we have mentioned during final walk through. Lennar followed up on each of those items and provided quality service . Specially Catherine K in sells and Andrew K , the construction manager, ware very capable of doing their job and made us really happy. No wonder why Lennar is one of the leading builder :)
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - House is great, Hate the landscaping
- Anonymous
- Verified HomeBuyer
- October 05, 2021
- Otsego, MN
House is great, Hate the landscaping
Total Score 4
Quality 4
Trustworthiness 2
Responsiveness 1
Lennar - Our team kept us informed on the status.
- Susan W.
- Verified HomeBuyer
- October 01, 2021
- Lino Lakes, MN
Our team kept us informed on the status. Knowing this, helped us understand the delay on completion. They were timely in responding to identified issues. The carpet padding and some of the wall socket cut outs are not as satisfying, but, overall, extremely satisfied with our new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Buying Lennar
- Jeffrey H.
- Verified HomeBuyer
- September 28, 2021
- Otsego, MN
12 items were promised to be done by closing date and we have been in house for over 3 months still about 6 things left to take care of. We were a priority until we actually bought.
Lennar responded:
Hi Jeffrey, thank you for sharing your review with us. We would like to apologize for the delays you have faced in getting items completed in your home. If you have anything outstanding in which we could provide assistance, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
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