Skip main navigation

Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 587 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

587 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

View Homes

Customer Reviews

Lennar - Selling agent was courteous and responsive.

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Ramsey, MN

Selling agent was courteous and responsive. Our final walk through went well and the contractor who assisted us with that was great as well. Since moving in we've had a few issues lennar and Amazon have come out to address. Lennar was quick to come out the first time but we seemed to have been lost in the shuffle and had to call/message the general contractor multiple times to get him to send guys out. Amazon was quick to respond and took good care of us when we had problems with the smart home features.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Good experience.

  • Erik M.
  • Verified HomeBuyer
  • March 04, 2020
  • Lakeville, MN

Good experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Disapointed

  • Jacquelynn S.
  • Verified HomeBuyer
  • March 02, 2020
  • Corcoran, MN

The quality of workmanship is awful. The quality of the product is awful. The contractors don't communicate with each other therefore leaving a less than standard quality product for the homeowner to fix. We moved in in Sept and we're still dealing with issues like placing a bathroom mirror over an outlet, tile cut wrong and showing the floor underneath, kitchen faucet disconnecting from the counter, wrong caulk in the entire basement, water filtration system was put in wrong, permanent footprints, broken and crooked heat vents, and so on. I could go on but will stop there. I cannot say in ...

Lennar responded:
Hi Jacquelynn, thank you for sharing your comments about your experience with your new home and the Lennar team. We are sorry about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

A very satisfied customer

  • Brian L.
  • Verified HomeBuyer
  • February 27, 2020
  • Otsego, MN

Lennar was so easy to work with, walking us through every step of the process in picking out all of the features of our new home. They made the entire process very easy. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Apart from minor issues everything else is good

  • Niranjan J.
  • Verified HomeBuyer
  • February 26, 2020
  • Lakeville, MN

Apart from minor issues everything else is good

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar wicklow woods

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • Blaine, MN

The people were great to work with. The actual house had many problems. Too many to list. Took months to actually have everything working properly! The contractors aren't worried about quality. They try to get everything done asap.

Lennar responded:
Thank you for taking the time to share your feedback. I'm sorry for any delays you experienced after moving into your home. Please send us an email to corporatecustomercare@lennar.com with your contact information and address so we can review and address your concerns.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - All in all I am happy with our home.

  • Christopher P.
  • Verified HomeBuyer
  • October 01, 2019
  • Saint Michael, MN

All in all I am happy with our home. The only issue I have had is with our lawn. We had the sod move on our hill and I wasn't happy with their assessment. It still has a big gap and nothing has been done other then I should bag the grass when I mow.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Subpar

  • Jin H.
  • Verified HomeBuyer
  • September 30, 2019
  • Woodbury, MN

The exterior siding and trims are not good quality as well as the cabinets and doors are cheap and low quality.

Lennar responded:
Hi Jin, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Beautiful Home, Issues with Workmanship

  • Danielle W.
  • Verified HomeBuyer
  • September 25, 2019
  • Corcoran, MN

We had a leak in our house during the first rainstorm due to a broken fan on the roof. Lennar quickly fixed the fan, but we had to escalate our grievances to get the interior damage fixed. It took 4 months and 3 contractors. I think they are expanding too fast and can't maintain the quality of customer care once they have sold you your home. We love our house, but I dread anytime I need to seek help fixing a construction issue, including a leaking exterior door.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Nice experience

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Rosemount, MN

The whole process was pretty simple. Some workmanship issues with some common sense items being overlooked.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Good product overall.

  • Troy C.
  • Verified HomeBuyer
  • September 24, 2019
  • Victoria, MN

Good product overall. Details can be overlooked.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Good until move in

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Blaine, MN

We had a great building process, but we have found so many issues since move in and lennar just keeps pushing us off and not finding fixes.

Lennar responded:
Thank you for your feedback. We are sorry to hear about these issues. If you could please share any additional comments with us at corporatecustomercare@lennar.com, we will review and follow up for you. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Outside was a mess

  • Amanda V.
  • Verified HomeBuyer
  • August 21, 2019
  • Blaine, MN

We have been mostly pleased with the inside of the house but the outside is a mess... Sloppy workmanship and poor quality materials. We had siding boards peeling off of the house after the first month and have had to have the irrigation folks out four times to fix shoddy work.

Lennar responded:
Hi Amanda, we are sorry to hear about the condition of the outside of your home. Please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Overall happy but some comments

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2019
  • Inver Grove Heights, MN

We really like the layout of our house, and have a beautiful kitchen. Some issues we do have with the home is due the quality of material and labor, for instance the paint chips/scratches too easily on the woodwork and walls. We have noticed a bit of careless trade work but we aren't sure if it is due to shortage of labor in the trades?

Lennar responded:
Hi, thank you for your comments regarding your home. Please send a message to us at corporatecustomercare@lennar.com with your address and information, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Home buying process

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2019
  • Lakeville, MN

The home buying process with lennar was great from day one. We have had a good experience and we are happy with the with the end product. Will highly recommend the company if you are looking to build a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Customer Service

  • Aaron A.
  • Verified HomeBuyer
  • August 06, 2019
  • Otsego, MN

I have reached out for assistance 3 times now and it has been over a month, with NO response from our Lennar Representative.

Lennar responded:
Hi Aaron, we are sorry to hear about the communication difficulties you have experienced. Please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Great home but

  • Michael J.
  • Verified HomeBuyer
  • August 06, 2019
  • Lakeville, MN

Never came out to put plug in sprinklers or replace dead shrubs from installing driveway.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

New home. First 6 months

  • Bridget E.
  • Verified HomeBuyer
  • August 06, 2019
  • Prior Lake, MN

I really am disappointed that I moved in, in March and don't have a lawn yet. People in the townhouses and other houses who moved in after me have lawns ahead of me. People in townhouses don't care about lawns. I hired and paid a lawn edging company and was told final grade would be done on my property last week. We are all waiting.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Great communication

  • Derek E.
  • Verified HomeBuyer
  • August 06, 2019
  • Maple Grove, MN

From start to finish Lennars team was on top of my many questions. We love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Always available when needed

  • Robert R.
  • Verified HomeBuyer
  • July 30, 2019
  • Prior Lake, MN

Everything good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar review after 5 months

  • Joshua G.
  • Verified HomeBuyer
  • July 30, 2019
  • Prior Lake, MN

After 5 months living in our new townhome. I am noticing paint imperfections from screw heads, and joints. Our hardwood floor has a bubble in it from loose glue. And some of our doors don't open and close. Now maybe this is from our house shifting due to weather, but its only been warmer weather. March to July. I feel they could do better for a $300,000 home, and they had like 7 months to get it perfect.

Lennar responded:
Hi Joshua, thank you for sharing your feedback about the quality of your home. We are sorry to hear about these items. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Poor!!

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Woodbury, MN

Poor timeliness when responding to issues. Poor communication with new homebuyers. Delay in getting all issues fixed/completed. Overall, would not recommend!

Lennar responded:
Thank you for your comments. We are sorry to hear about the difficulties you have had. Please feel free to send a message with any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Follow through is very poor

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Waconia, MN

The house showed very well but follow through is so poor. Once we moved in and issues arose their team put us in the back burner. The construction manager has very little resources and escrow items needed take forever. Get as many issues as possible squared away before you buy and give them your money

Lennar responded:
Thank you for sharing your feedback. We are sorry to hear about your experience upon moving in to your new home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Problem After Problem

  • Benjamin E.
  • Verified HomeBuyer
  • July 25, 2019
  • Lakeville, MN

Our yard wasn’t properly graded which caused flooding in our basement multiple times within the first two months. They crashed a bobcat into our house and took a long time and multiple requests to fix the damage. They didn’t put enough dirt down and sodded over straight rock in some areas... the list goes on. Apparently Lennar is too big of a company to take pride in doing the the job right.

Lennar responded:
Hi Benjamin, thank you for writing and letting us know about your experience. We are sorry for any difficulties you've had. Please send an email to us at corporatecustomercare@lennar.com with any outstanding items, so we can review and follow-up for you. – Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Respectable company with decently priced townhomes

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2019
  • Brooklyn Park, MN

Lennar has been a pretty good company to work with. I happened to stumble upon their property and found that I liked what I saw, almost instantly. While the quality of the workmanship was alright - much more geared towards rapid building and "cookie-cutter" style townhomes, meeting with the construction manager and hearing about their passion for "getting things right" was helpful. I was able to walk through and point out everything that might have been damaged or not to my satisfaction for a new property. As I have lived here for the past months, any issues that have popped up, Lennar ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4