Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21881 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Lennar is a great company to buy from
- Gerald F.
- Verified Homebuyer
- October 16, 2026
- Durham, NC
Tucker is a great guy to buy through and Steve is fantastic to work with after the buy. Overall I am very happy with the entire process. We even used their financing and home insurance.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The individuals we dealt with were outstanding as far as the building went. The finance department was extremely unorganized and hard to work with.
- Jeffrey M.
- Verified Homebuyer
- October 16, 2026
- Aubrey, TX
We felt the communication between the different departments was poor.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 4
Very poor unorganized, not professional, not on their game.
- Anonymous
- Verified Homebuyer
- October 16, 2026
- Winchester, CA
3rd lennar purchase first two homes very happy. This last purchase not pleased from start to finish. Poor rushed construction. Issues with plumbing appliances and already lost 15k in price drop after signing. Seems they just want to sell fast and dont care about issues. Im already recommending others not to purchase lennar. Quality has gone down from the building to the sales and construction folks.
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 2
Exciting, Hopeful, Grateful
- Lisa T.
- Verified Homebuyer
- October 15, 2026
- Lehigh Acres, FL
We had an excellent homebuying experience with Lennar at ***** in Lehigh Acres, Florida. We are very pleased with the quality, design, and materials of our new home and appreciate the attention to detail. We felt confident in our decision to purchase with Lennar and appreciated the communication, information, and assistance provided throughout the process. We are excited about our new home and look forward to making wonderful memories as we begin this new chapter in our lives.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I never knew homebuying could be such an efficient process. LENNAR made it happen.
- Ronald C.
- Verified Homebuyer
- October 15, 2026
- Conroe, TX
All the people involved with the process are highly knowledgeable and and guided me with kids gloves.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Rene B.
- Verified Homebuyer
- October 15, 2026
- Las Vegas, NV
From start to finish and even after close, the experience has been great. Daniel *****, Steven ***** and Wayne our construction manager, were all great. We loved the Lennar Tracker app and how everything was digital and at the tip of your fingers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wasn't great with title. They kept sending final docs that didn't show a 29k payment that had been made days after we committed to buy.
- Steve E.
- Verified Homebuyer
- October 15, 2026
- Lakewood Ranch, FL
Nate was exceptional. His follow up/through was appropriately persistent, highly professional and always helpful. Look forward to spending time there this *****! The quality knock was there were some issues that were not fixed after the first inspection which required me to buy a second inspection. Eventually they were taken care of with one in the balance that may have been fixed.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Excellent Experience
- Erin H.
- Verified Homebuyer
- October 15, 2026
- El Dorado Hills, CA
Both buying the house and once I moved in, everyone at Lennar is so helpful. Any issue is taken care of immediately. Quality of the house is average, as far as hardware, carpeting (poor), bright white paint (I've already changed that), garage unfinished. Appreciate backyard was landscaped (and front yard—we are told don't touch/change anything). Clubhouse, pool, open areas (lots of green space) are beautiful. Love the walking trails, paved even. For the price it was a great buy to be living in this beautiful community.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Love my home!
- Anonymous
- Verified Homebuyer
- October 15, 2026
- Summerville, SC
I love my new home! The home layout is fantastic. The sales team and Lennar Mortgage rep were friendly, helpful, and responsive. The home itself has a few flaws. Nothing major, but definitely look closely at your inspection. I missed a bunch of things, like an area where the trim doesn't meet the floor, or hammer marks on the wall, but no major flaws. This neighborhood is beautiful and the people here are so friendly!
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
All the paper work took a very long time.
- Janie M.
- Verified Homebuyer
- October 15, 2026
- Angleton, TX
Everyone took the time to make sure I understood what was being explain to me.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Michael ***** IS the person you want to chat with. HE IS AMAZING!!!
- Anonymous
- Verified Homebuyer
- October 15, 2026
- Celina, TX
Michael ***** IS AMAZING!!! He communicated with me every step of the way and made himself available when he didn't have to! THANK YOU, MICHAEL!!
Total Score 5
Quality 1
Trustworthiness 5
Responsiveness 5
Rigid Options
- Scott P.
- Verified Homebuyer
- October 15, 2026
- Lino Lakes, MN
We have built a ***** before with the contractor listening to us and providing options. There were minimal options with Lennar. Also I had to search home decor stores for samples of the flooring, countertops, stone, etc. Lennar only provided thumbprint pics via email. The employees I had contact with were great but couldn't do much but follow Lennar rules.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
It was fine. Got the job done but didn't go above and beyond.
- Anonymous
- Verified Homebuyer
- October 15, 2026
- Oklahoma City, OK
More follow-up after purchase. Didn't receive key to mailbox or mailbox info at all (that started a 2 month journey with ***** that still isn't resolved) or any info really about the neighborhood.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
No real issues except for the fact that inquires about an online closing (including loan officer) were ignored until Lennar Title was ready to respond
- Anonymous
- Verified Homebuyer
- October 15, 2026
- Estero, FL
The entire process was "all about Lennar" - a steamroller, so to speak, every step of the way. Since we've bought several houses previously, we could handle it but it's not something we would recommend to other buyers, especially for a primary residence. Obvious cost management and keeping new owners in the dark as to lack of internet outlets and poor locations of the ones provided (Lennar cutting costs); with the block walls, this makes running new ones a huge challenge. Bathroom vanities are big but lack lower drawers; kitchen cabinets only have a single pullout drawer, limiting storage ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Once job was completed it was great!
- Anonymous
- Verified Homebuyer
- October 15, 2026
- Bend, OR
I feel the builder contacts were doing their best even though they were short staffed/on vacation. They were great with communication & connecting with me at home. I do think they could improve the quality of their contractors (manager for our yard repair - his team was great). The manager/boss was short, aggressive & openly talking ***** about Lennar's quality of home in addition to suggesting the worst possible solution to our problem. He suggested he was doing us a favor many times even though this was something Lennar agreed to fix at closing. His team came out & agreed with our ...
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 4
[TRANSLATED FROM ES] The after-sales service was terrible.
- Raul F.
- Verified Homebuyer
- October 15, 2026
- Port Saint Lucie, FL
[TRANSLATED FROM ES] No one answers the calls and nobody knows anything. When you call, it's like everyone's just passing the buck and nothing gets resolved.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
not very responsive
- Anonymous
- Verified Homebuyer
- October 15, 2026
- Tuscaloosa, AL
The overall service and product was very poor The quality of the home was the worse Lennar home that I've seen
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 2
Working with Lennar Financial has been an absolute nightmare!!! Garages are too small and do not fit full size truck.
- Adam S.
- Verified Homebuyer
- October 15, 2026
- Black Diamond, WA
Working with Lennar Financial has been an absolute nightmare. Even after closing on my home over 45 days ago, I am still dealing with Diane and the underwriting team, responding to what feel like unnecessary and excessive questions. I have already made my first mortgage payment, yet Lennar's financial team continues to contact me and demand additional responses well after closing. This is completely unacceptable. Once a home has closed and the mortgage is in place, having to continue dealing with these issues weeks later is an unnecessary burden and a complete waste of my time. Lennar ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Terrible experience.
- Anonymous
- Verified Homebuyer
- October 15, 2026
- Converse, TX
Poor quality material, terrible management communication!! Lennar is making me pay Lennar's water bill even though it's on Lennar's account!!
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Fantastic Experience
- Melody M.
- Verified Homebuyer
- October 14, 2026
- Ranson, WV
Lennar provided such a smooth process for a 1st homebuyer.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome
- Anonymous
- Verified Homebuyer
- October 14, 2026
- Florence, SC
The Staff was very kind and help navigate through the process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Local support is great.
- Kerry M.
- Verified Homebuyer
- October 14, 2026
- Marana, AZ
There were a few minor issues with quality work done by subcontractors, but that is expected on a large project like a house build.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Retirement Home
- Mark D.
- Verified Homebuyer
- October 14, 2026
- Summerville, SC
Very happy with our new home. A couple of small issues were addressed quickly. Overall a very positive experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Details make a difference.
- Quintin W.
- Verified Homebuyer
- October 14, 2026
- Indianapolis, IN
Good build, but some of the detail work needs more attention. Include better appliances.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
The financing process was terrible and felt discrimination at some point
- Diana S.
- Verified Homebuyer
- October 14, 2026
- San Antonio, FL
We found Many issues in the construction of the house, there is no inspection of the house or is deficient and the customer has to made a very good inspection to report all issues
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 4
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