Lennar Reviews in Las Vegas, NV

Well organized purchasing process from beginning to end.

Overall, it was a great experience. It got a little upsettingly when I was dealing with the loan process, but in the end everything worked out fine. Everyone was very friendly and helpful and the home looked amazing. I was please with the price of the home and the interest rate was second to none. I definitely recommend anyone who wants to purchase a new build to check out Lennar.

The people were all great!!!!! The mortgage application was overwhelming because they had too many people involved and one did not know what the other was doing. Would I buy from them again? YES

Daniel from the mortgage team made this process amazing. Gary was honest with us and really helped when it came to the inspection. I trusted Gary the whole process and he is a great guy.

Love the garage options

Lennar has many great people that are assigned to help you with the various aspects of your home purchase and closing. All are specialists and quite qualified. Many greatly exceeded expectations. If there is something we needed to come up with to improve the experience for us, it would be to give the purchasers a better up-front idea of the ton of paperwork that comes at you fast and furious. Maybe a chronological list of tasks that must be completed, with deadlines and assigned professionals to deal with for each item. It got a bit confusing and overwhelming for us in the beginning. We have been very fortunate in that this is our fifth new home purchase over our lifetimes. Of all those purchases, this home has had the least number of move-in problems (only a very few minor things) that needed to be addressed. Kudos to Lennar for a quality job. ... More

the customer service folks are great

Lennar does a great job in the early stages by having an entire team reach out to us. As we got closer to our closing date it became hard to reach people on the team. When we closed, the hand-off was a disappointment. Instead of giving the door code to Ryan our concierge (who was awesome!), they instead sent it to the sales agent who had stopped returning our calls months prior to close. He happened to be off the day the code was sent to him and we couldn't get into our new home. He finally called us with the code. It was a very disappointing experience on a day that we had looked forward to for months. The team was too busy to talk to us and complained of being stretched too thin. The sales agent stopped by the house to give us our RFID tags and said "I have a gift for you but forgot to put it in my truck"...we never saw the gift. Not really feeling the love. ... More

The only issue I had was the numbers issue they kept giving me different quotes on how much down payment I was gonna have to give, and it was never accurate so it made me last very upset up to the last minute. Other than that, I can say that Lennar really responded immediately to everything. Explained everything from the home top to bottom. For having a three-story four bedroom extremely energy, saving home. After the purchase, if there were something wrong with the home, they got to it immediately. Customer service to the max. I did pay a little bit more than what I wanted to, but I got the house that I wanted. I got the model home. Home is amazing spacious and if I have the opportunity again, I would probably buy again from Lennar. ... More

Buying from Lennar was an overall good experience. It was difficult at times to get a response which makes me think they are overworked and have heavy loads of work. Everyone that I have come in contact with has been friendly and helpful. There are some things that could have been done better. For one, there should have been address numbers installed in ALL of the front doors, The way that this townhouse was designed makes it confusing for deliveries since the address is only visible from the garage side. Leaving it to the homeowner's expense to install a visible address numbers let alone the process to approve it ridiculous. I cannot tell you how many packages I have hand delivered myself because it was mistakenly delivered to my front porch. Another is where to put trash bins except in the garage makes it stinky and attracts bugs in the house. I like that there are 2 different thermostats to have better control of temperatures in the house. The website is very helpful in getting some repairs done in the home in a timely manner so I do like that feature. ... More

Worst interior paint job ever. Paint on switch plates and socket covers as if it were painted after the plates were installed. Even the things that were pointed out during walk through weren't corrected properly. We are still finding blue painters tape in areas that were not corrected. Customer service is great in responding in a very quick manner.

Air conditioning was having issues. They were addressed. Problems were resolved.

So far we’ve dealt with a couple of major leaks with pressure valves and landscaping drip lines. Good thing the warranty/maintenance team are very responsive and took care of the issues. The circuit 50 amp breaker for the EV plug is very sensitive and needs to be upgraded. The dishwasher is very basic and low quality. The bathroom tiles should be higher and all the way to the shower head. No towel bars were a surprise.

All aspects of Lennar home purchase was excellent, except for Lennar Mortgage poor customer service. After 3 and a half months, my loan application was not approved, and I cancelled 3 days before closing date.

Love the model we chose with the floor layout. Kitchen appliances are top of the line . The response from the warranty agent with any of the few issues we have had has been great and very helpful.

Overall experience was good. A little disappointed regarding some items that were not explained properly during the process, specifically the marketing of the property compared to what was delivered (square footage and covered balcony patio).

MJ was amazing. She was very genuine and very efficient. She was ready with anything I needed and explained everything extremely well. She is a jewel to the Lennar family. I nicknamed her "the Mayor" since she knew everything, everyone, and was really readily available for anything I needed. I would say she is your MVP when it comes to a new homeowner experience.

While we love the new house there are some downsides. Where are the knobs for bathrooms and kitchen cabinets ....... where are the towel racks in bathrooms ..... why are there false drawers in the bathrooms with no space to put a tooth brush? Hey, thanks for the toilet paper holders! This equipment should be Standard. You have Cheap Charlied these pricey homes.

This is not directly related with Lennar but the HOA has some rules which seem too strict. Also, so many things are done through a portal and sometimes there's no person to consult with, or it's not clear who you're supposed to talk with about certain issues. On the whole, though, Lennar has been very good, so far.

Didn’t get much information about anything after closing. Gate codes, HOA info, ect.

Overall I've had a decent experience. There were a few miscommunications at the design center, however, it was worked out in the end. When paying over a 1/2 million dollars for a house, I do expect the craftmanship to be better. Uneven drywall, corners, scratches on surfaces like your countertops and flooring were all minor but noticeable after living in the home for a period of time. There were a few issues that resulted in warranty repair and I have to say the lightening speed response is what makes the overall process much better. Although you never want to have a warranty issue right out of the gate, it's good to know Lennar took care of it quickly. I cannot say enough about our sales person John. He was able to reach out to his internal contacts at Lennar to keep things moving along during the building process. ... More

Haven't gone through the process on a property I changed my mind on because I didn't feel comfortable with the process the property I did buy the crew was great and worked with me to answer most questions. All except one but that's okay.

The home buying process was easy and the sales representatives were great. The only down side was I didn’t feel the home was as finished or clean as it should have been at closing.

Christina in the loan department was very much a professional she responded when questions were not necessary in her area. She forwarded to the correct person. Everyone in the process were all very helpvul and approachable,

My experience was very good. We began with a rough start, but it ended very well.