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Lennar Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Lennar.

Read all 835 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Las Vegas Area

835 Reviews in Las Vegas Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Las Vegas Area

View Homes

Customer Reviews

workmanship & materials

  • Dave M.
  • Verified HomeBuyer
  • January 13, 2022
  • Pahrump, NV

Not responsive to quality of workmanship and materials.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

LENNAR delivering new homes with faulty garage doors

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • North Las Vegas, NV

I recently purchased a brand new everything is included lennar home unfortunately, i as well as many other homeowners in the community have had an avalanche of issues. Faulty/ low quality garage doors, low quality workmanship throughout house. A real disaster

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

The title company & LOAN dept never told us, we needed to go to the OFFICE, to close, I wired the money on Tues, receipt of money confirmed by the Title company, i asked the manager what else needs to be done to close. She said none. our closing didn't

  • May Q.
  • Verified HomeBuyer
  • January 13, 2022
  • Las Vegas, NV

The Sales person,Roy ,I give 5 STAR. He was very easy to communicate with. He always responded to our questions. Gerry, the construction manager, I give 5 STAR. He was also easy to reach and explained /answered our inquiries. OUR CLOSING ON 10/1/21 DIDN'T HAPPEN DUE TO LACK OF COMMUNICATION WITH LOAN DEPT & TITLE COMPANY. I GIVE THEM 1 STAR. BECAUSE OF THAT WE HAD TO MOVE ALL OF OUR BELONGINGS TO ANOTHER HOTEL, SINCE OUR CLOSING IN THE HOUSE WAS ON 10/3/21.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Below par workmanship

  • Lori B.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

This home was poorly built. We has purchased a Lennar home before so it made sense to stick with Lennar as our MUCH less expensive home was built much better. I'm embarrassed to tell ppl about this $600K home because of the crooked walls, terribly low quality &very poor workmanship. Up until this purchase I raved about Lennar. No more! Now I guide ppl away from Lennar at all costs

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Attentive

  • Ottis M.
  • Verified HomeBuyer
  • January 12, 2022
  • Henderson, NV

They are responsive but make sure you get a new garage door. They are currently trying to make us keep our temporary used door which is in terrible condition.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Love my home

  • Walter D.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Make sure everything works properly during walkthrough.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Trustworthyness

  • Man K.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Great for the systematic follow ups.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Very smooth process.

  • Richard V.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Very friendly staff. Quick response to any questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nothing

  • Robert L.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Don't ever buy a house over the internet. I used my daughter for help, but my biggest mistake was not coming to Las Vegas myself. I had to buy the home as is, not thinking Lennar did not take care of this house. Its too many things to mention that is wrong with this house, but I'm paying for it now. Never Again !!!

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Beautiful models, abysmal service

  • Layne C.
  • Verified HomeBuyer
  • January 12, 2022
  • Las Vegas, NV

My wife and I fell in love with Lennar's models and neighborhoods. The construction quality looked pretty solid as well. That said, we ended up going through 4 Lennar Realtors. Each worse than the last: we caught them lying, they'd yell at us, even manipulated the contract without our consent. There were several grievous actions we'd observed from the realtor team. When escalated to the regional manager, he only advised that perhaps I should get some education on how the home buying process worked. My personal realtor and I were dumbstruck by this response. Our final Lennar realtor ...

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Lennar - Thanks for everything, very happy!

  • Kenneth W.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Thanks for everything, very happy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Good Experience

  • Gregory M.
  • Verified HomeBuyer
  • January 12, 2022
  • Pahrump, NV

We found our home purchase very streamlined and easy with Lennar. The on-site team were easy to work with and friendly.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lack of communication

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Las Vegas, NV

Lack of communication of the process. Lack of customer service.Lack of understanding of customer needs

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Courteous

  • Zenaida D.
  • Verified HomeBuyer
  • January 12, 2022
  • Henderson, NV

Sensitive to customers needs all the way.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Everyone was very helpful!

  • Ronald H.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Everyone was very helpful! Any problems that we had after we’re fixed in a responsible time. We love our new home !

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

best home buying experience we've ever had

  • Darian C.
  • Verified HomeBuyer
  • January 12, 2022
  • Las Vegas, NV

We previously owned a new build and the process had been a nightmare. We were ready to go through hell again with a VA loan, but Lennar made the process incredibly fast and easy. Will definitely look for Lennar for our next home as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quick response to service tickets.

  • Louis R.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

The warranty service team here is excellent. No matter what the concern is it receives a top priority response and resolution.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Never buying a Lennar Home again.

  • Kenneth F.
  • Verified HomeBuyer
  • January 12, 2022
  • Henderson, NV

I would never purchase another Lennar Home again. The buying experience as well as the structural issues we faced were appalling and costly. The lack of communication throughout the process was the worst I’ve ever dealt with. Our 3rd party inspector released a 35 page report of everything that needed to get fixed, replaced, upgraded, re-wired or replaced before we moved in. The house flooded 2 days before closing. The exterior of the home was not was we seen or expected on any signed docs, models or brochures. Overall the worst buying experience for our first home. THE WORST!

Lennar responded:
Hi Kenneth, thank you for sharing your experience. We want to offer our apologies for the poor experiences you outlined here. The lack of communication and follow-up is especially disappointing. If there are outstanding items we can follow-up on or information you would like to share, please don't hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Lennar - Don't buy New Builds from Lennar.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Don't buy New Builds from Lennar. The homes are not worth the price because the quality is not there. The materials that are used are low end and cheap especially in the interior of the home. The companies they hire to complete the inside of the homes have no repect for quality of workmanship. My house is terrible and I regret buying it!

Lennar responded:
Hi, thank you for taking time to share this review. We want to apologize for the frustrations you have encountered due to the quality of workmanship in your new home. If there are any items in which we can help, please send us a message at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - Great experience overall.

  • Henry C.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

Great experience overall. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Commitment and follow through

  • Bryan P.
  • Verified HomeBuyer
  • January 12, 2022
  • Henderson, NV

Great service pre closing and post close - best builder BY FAR!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - If I know what I had to go throw, I wouldn’t have gone with Lennar.

  • Ahmed E.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

If I know what I had to go throw, I wouldn’t have gone with Lennar. The are responsive as they are trying to sign you up to buy the house and once you do, they disappear, the customer service is horrible, they don’t explain anything, you stay in limbo waiting for them to tell what happening and they will keep rescheduling forever and then when you get to talk to somebody, you get nothing but attitude. I don’t recommend it.

Lennar responded:
Hi Ahmed, thank you for your review, we appreciate your feedback. We want to apologize for the poor communication and long wait times as well as the poor service you have received. If there is anything we can do to assist you moving forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Request fell on deaf ears

  • Melissa C.
  • Verified HomeBuyer
  • January 12, 2022
  • North Las Vegas, NV

We started the home buying process with Lennar in June of last year,we were excited to buy a new build home here in Vegas for our relocation from N CA but things started to go south between my private lender and Lennar real fast, it was alot of things done that definitely should of been handled more professionally. But anyways did our walk thru was advised items that were found to be broken would be fixed prior to move in, it didn't happen, things got fixed a month or so afterwards. Then we never got our new garage doors we have old temp doors and ours are the worse in the whole neighborhood ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Responsiveness to fix home quality issues.

  • Huy V.
  • Verified HomeBuyer
  • January 12, 2022
  • Henderson, NV

Mostly is what I expected from Lennar's good reputation. Their mortgage brokers and its department need lots of improvement, not for this, Lennar would have received 5 stars instead of 4 stars from me.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

I’m 68 years old they are the worst and cheapest builders of anybody I have ever encountered

  • Bertha D.
  • Verified HomeBuyer
  • January 12, 2022
  • Henderson, NV

I’m 68 years old they are the worst and cheapest builders of anybody I have ever encountered

Lennar responded:
Hi Bertha, thank for sharing a review. We are sorry to hear about the disappointment you have with your new home and experience. If there is ever anything we can do to help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2