Lennar Reviews in Las Vegas, NV

Experience was terrible and will never buy Lennar again

I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality

Not customer service at all in any department. The materials and accessories that they used are the cheapest . I saw the blinds that they put in a $750.000 house at Walmart for $15.00 . Chrome fixtures the cheapest. We knew what we were buying but we didn’t realize how bad it was.

Very dissatisfied with the home, paid over $600K and having to do a lot of things to get it to the way we want it, cheap cabinets, plain counter tops, all white, no color, no towel racks or medicine cabinets! A shell of a home!! I wish I would have not purchased this tome

Poor supervision of Sub contractor's workmanship. Low quality hardware. Lack of hardware: No towel bars. No backing for towel bars. Careless / unnecessary damage to finished items like walls, concrete, pavers, windows, etc. while being built. Things that can't be repaired Complete disregard for buyers desire to have a few simple additions to the home while being built: Refusal to add an outlet, light, or insulate walls Lack of follow through to ensure deficiencies found on walk through are repaired properly or at all. ( I took five inspections to get to closing and at the end I finally gave up and decided to fix some things myself) ... More

You know what, I've typed this review out a couple of times already and at this point I'm sick of talking about it, writing about, complaining about it to people that don't seem to care. I'm now stuck with a half a million dollar home and I don't trust anything in the closed walls. Just make sure you do your research, read reviews etc for Lennar. Its the build of the home itself, the subcontractors, and whoever else worked on it and tried hiding problems that I continue to find.

Will never buy another subpar product from Lennar. Poor quality, poor construction, poor execution. Don’t fall for the trick that everything will be fixed post closing. Walk away or trust me don’t get involved in this fiasco. Talked with 3 neighbors who experienced the same issues. This is just plain poor business practice and flat our wrong. Do yourself a favor and avoid this company; wish I did.

Too long to txt.

The worst experience I’ve had unprofessional, not communicative, leaving there customers in the dark with. I information. Would not have purchased a property with lennar if it wasn’t my only and last option

Lennar really dropped the ball on this community called Terra Bella in Henderson NV. I made the mistake of purchasing a second floor unit, in a 3 story building. Due to poor, cheap construction, every time the people above me walk across the floor, I hear it. This goes on day, and night. Obviously, there is no buffer between the floors. I have lived in a high rise before, and never have experienced anything like this. The GE appliances are so cheaply manufactured, noisy, and nothing any person in their right mind would purchase. Even the GE rep came out, and said, yes, this is how they are made nowadays. I made a huge mistake in purchasing in this nightmare of a development, but obviously there is nothing I can do. Lennar, you were one of the top builders in the country, but with the Terra Bella project, I pity anyone else who is considering buying in here. ... More

I would advise people look to other builders. Lennar is a joke, the salesman destroyed any hope I had and refused to meet us. When we closed I basically demanded he not show up to hand us our keys. The construction manager is nice as hell and very responsible but always running around having to put out fires from the crappy work these subcontractors do! If you see a Lennar sign… keep driving! Don’t stop and look and end up loving the area and home… because dealing with these clowns is not worth it.

Let me just say the only person that helped in this whole transaction was Celia. The worst experience was Lennar Mortgage (Christina Z), will NEVER recommend this lender and especially Christina! Dave the "walk through" guy was horrible!!! We never got a proper walk, unless you call a 6 minute walk proper? We were left figuring out how to work everything and search for instructions, still don't have the a/c warranty after asking more than three times... Still going through problems from lies told by Lennar. NEVER WILL RECOMMEND THIS BUILDER/LENDER!!!!!!!

First, the good. Lennar's model homes in the Emerson Palmer community in Henderson look great. The bad...the house we bought was NOT built with the same QUALITY as the model homes. Blame it on the pandemic, supply chain shortages, and worker shortages I guess. But the construction and quality of the house were terrible. I hired a home inspector and he found over 50 defects both inside and outside of the house. Lennar was in such as rush to build their houses that they sacrificed quality control to save money and to meet their deadlines. Big inconvenience to the home buyer if you really want the house. Lennar attempted to fix most of the issues but a lot of defects were still present at the time of closing. You always have the option to walk away before close but then you lose your deposit. Which is an advantage for Lennar. The sad part about the whole experience is that Lennar never admitted that there were any issues with the house. They left it up to me to find the issues. And of course, after the close, we found more issues. However, Lennar's customer service was fairly prompt in fixing most of the new issues. It appears that Lennar hired low-cost workers with very few skills to build their houses. But I have no proof of that. At this point, I would never buy another Lennar home and I would definitely not recommend Lennar to a friend. Lennar: Let me know if you want a copy of my home inspection. ... More

Make sure that the lay out, design and the type of windows are the same as what u purchased!! I was made to believed that the house I purchased was the same and exact layout with all the right windows installed but no one informed me ahead of time why the windows was not the same as the house was being built.They changed the windows into a horizontal design instead of vertical ones!!

Beware!!! First day I moved in I had a water leak and had to have a wall in my bathroom removed to dry out. Since I have moved in I have opened approximately 10-12 cases and only 2 have been resolved. The workmanship is awful. If you even consider buying from Lennar have an independent inspection.

Where to begin? So many issues and disappointments dealing with Lennar. Found a house and started the loan process in January 2022. Got approved and thought everything was done. Move in date set for late May. Got a call from Alex. our Lennar Loan Officer, in March to resubmit everything. He was impatient, offered no explanation and surprisingly rude. He seemed so nice and helpful back in January. Every week I was asked to submit something else even though I was assured nothing more was needed. This went on for two long months. Finally finished the loan process a second time and was approved again. House got pushed to June, July, August then finally September. Signed title papers on a Friday and was told I would get the keys that day. Didn't hear back from Lennar until Tuesday when they called to tell me I needed to return to the title office to sign redrawn documents. The house took so long the title expired. Finally moved into the house in late September. There were several construction issues including: scratched and cracked cabinets, a bulge in the guest room wall, unfinished baseboards, three cracked floor tiles, grout splashed on base boards and kitchen cabinets, bent window screen, stained shower from all the debris that was left inside after installment during construction, mismatched paint on the patio walls and splashed paint on patio railing. I was surprised they actually called this move in ready. Once moved in, I had to schedule repairs for the above issues. It's been almost 6 weeks and Lennar has yet to repair everything. Twice I've made appointments on my days off where I was given a four hour window for repairs and both times they no showed. Didn't even receive a call. And the scheduling process is quite thorough too. You have to reach out to the Customer Care Rep, then schedule a virtual appointment so they can see what needs to be repaired then wait four hours on your scheduled date for repairmen to show. The entire process is ridiculous. You have to deal with three different groups of people just to schedule a repair. And after all of that, twice they didn't even bother to show up! Other frustrating issues moving to a Lennar community include no HOA information or mail delivery. The HOA number Lennar listed on their "important numbers to set up your home" list turned out to be a wrong number. Mail boxes have been set up but no mail has been delivered to any of the homeowners yet. Every week we have to go to the post office to pick up mail and even the post office is confused about the mail service here. Apparently, it has not been registered yet to receive mail service. So, the fun continues... ... More

dishonest, don't no the word truth, had I known up front what kind of company this is I would NEVER completed the purchase. Ethan is the master of misinformation and Lori is USELESS. Just highly unsatisfied

Buying a home from Lennar has been a terrible experience. The quality of the home is not good and customer support from Lennar has been awful.

No words to describe how disappointed we are with Lanner. Delays over 90 plus days, no communications at all from any office , sale or builders, if any then was at last minute like day before closing.... like ups your closing just move to the next month ... your mortgage Lennar as well did not have any clue when is closing.... same day they calling congratulating me for next day closing then few min after another call sorry closing is not happening , delay for another reason. Blue tape walks were joke, nothing were fix right or at all, power to building ups I had to personally make calls to power company and speed it up process to power up building. Quality of work , I will love to show you, please be my guest and come over and see your self , look at base boards , dry wall , paint spots all over carpet , door frames , kitchen cabinets crown molding , damages on flooring, crocked walls . corners ...... all those details were pointed and blue taped and almost nothing was done. Out side decorative stone tiles are not installed correctly... its embarrassment of work done. Beside all this details some small some large hopefully will get corrected via warranty but experience and how did everything play from day of signing contract till closing day not sure if anyone can repaired our frustration and disappointment with Lennar and whole process. Communication was the biggest issue, we were in dark most of time , only info I did receive and had is when I had to track down manager at construction site about progress. Very poorly manage by Lennar officials. Half of Mil $ investment required much more costumer service and as well trustworthiness , responsiveness, quality of product and process. Buying property and building home should be fun, excitement, happiest times but Lennar managed to take all that from us. Thank you ... More

The home is still incomplete, my exceptions list is still open, and it's been over a month and a half since I closed. It feels like the warranty period is really there so Lennar can finish the house. I have a dip in my floor and was told it's within tolerance so there's nothing they can do. There have been issues with paint, concrete, baseboards, and more just to name a few. Let's just say I'm disappointed with who I thought was ranked Las Vegas's number 1 homebuilder.

I owned a new Lennar home before back in 2007 that's why i bought again with you Lennar, but now the quality is worst than a KB home. You can hear any conversations from 3 walls separations, meaning, 3 walls of sound proofing and still you can hear. When you flush the toilet and you can hear the water going down the pipes, windows were installed crooked. Use a level for god sake! touch up with pain all wrong shins, flat when it suppose to be glossy and glossy when it supposed to be white. The team that suppose to fix things takes days to reply and weeks to schedule. Even the toilet paper holder was screwed in too close so paper can't roll freely and is stuck between the two connectors. The dining light is not center to the table, they center in the room not accounting the kitchen cabinets. The model home was not like this and when you speak up, they brush you off like you so crazy lunatic and you don't know what you are talking about. All I have to say, is look at your model home. Trim on all doors have holes and nails sticking out and little to no patching or sanding. Doors don't close correctly or can't close cause the latch was install incorrectly. They blame it on moisture and expansion of the house. Look I installed doors before, they were not installed properly. Gaps are crooked from top to bottom and the door was not leveled, that's why I doesn't close. They run the AC copper pipes behind the bedroom wall, where your head suppose to be when you sleep, great idea to give ur client brain cancer, and behind the main living room, where you suppose to install the TV. so when you mount the TV, very easy to drill thru those pipes causing a leak on the coolant. To me, the house was built from a builder that never build homes before. The washer hot and cold was installed backward, how can you mess this up? Its label cold and hot!. The Kitchen cabinet trim is off level and when they came to fix it, the guy didn't see anything wrong until I told him to put a level on it. Are they blind? the Kitchen cabinet shelves were not level again and we talking about 1"+ off, not a little bit. The microwave was installed crooked and no one can fix it because GE doesn't fix microwaves... We put a new dishwasher because the new dishwasher that came with it, didn't work and when they game to fix it, they say, oh its crooked so put some paper to the door can latch correctly. not to mention it had mold inside it and looked used. This is a brand new home.... Shall we continue? How about he AC condenser pipe that sticks on the side of house, makes the walk thru all white. You could have relocated to the back of the house or somewhere that it doesn't leave water stains on the main walkway. oh yes, the AC was not secure in the attic and they left all the panels open and it vibrates the whole ceiling, took them 2 weeks to come fix this. They also left the lights on the attic, we didn't find out until 3 weeks later, wasting electricity. The AC fans outside the home are super loud, they went with the cheapest quality available. The light outside the house was not install correctly and they glued it and now it came off. Seriously, you are going to glue a light fixture the wall? wow, I am speechless. Carpet was installed wrong. The foam underneath have high spots and low spots. This should be filled with product before placing the foam and carpet over it. again, the whole house was built by someone that doesn't give an F. same as the warranty team. they don't seem to care either. And last no touch up paint. Their excuse a baby drown on it so they no longer offer it. Wow I didn't know a baby could drown on a pint of paint... Must be some talented baby! The walls separating each home and the street is too low. There answer, its the correct height base on the grading of the home. Look, I can't see my neighbor across the street windows. and ours you can see 70%. that is not grading, you building to the minimum requirement that you can get away with to save money. oh did I mention I paid 700k for the home when 3 months later when it was closing time, the neighbor was selling for 600k. You made 100k in profit more that your average selling price, so go invest it back into ur clients. If I knew I was paying for a garbage home, I should have bought a KB home! and same money. ... More

Terrible home buying experience. Communication was terrible, little to no follow up. The mandatory inclusion of solar panels was not clearly communicated what the process for set up is and has not been resolved months after closing. Amenities were not fully completed and still unresolved after closing, kitchen water filter and internet equipment were not set up nor will Lennar correct the problems. The Ring system was not the same as the one in the model home. Overall this was a terrible experience and would not purchase from Lennar again. I will be filing a complaint with the Better Business Bureau. ... More

Was told by the sales person they’re not making this style of home anymore, when I stated I would wait for similar model in different location. Now I see same model being built I’m different location, for $50K cheaper. House was filthy when I moved in, construction dust on all the window sills. Door to garage doesn’t close all the way. Hole in the ceiling that took a month for someone to finally pick up. Water started leaking through my ceiling 2 weeks into ownership. Now there’s a bigger hole in my ceiling. They’re allegedly taking care of it, I have no communication when contractors are showing up, I have to board my dog and stay in a hotel this week. Told me electrician was coming out yesterday I text my contact what time, no response I had to go to work. Electrician never called me either and apparently I missed them. Awful all the way around, would never buy from this company again, I bought brand new so I wouldn’t have to deal with issues. My new house has more problems than my house back home that was built in the 1970’s. ... More

Horrible experience, from every aspect of the staff. Sales, loan financing, leadership-all are lacking professional customer service skills. Definitely, I will not recommend Lennar to potential buyers!

From the time we walked into the sales at the model home, our bad experience started. There was nobody there to answer your questions, you have to schedule an appointment to see a sales agent We felt like we have to beg just to schedule an appointment. He took us to a lot and we were impressed with the view the lot has to offer and which made us buy the property. But he did not inform us that a block wall was going to be built and will block the view he was highlighting about this lot. Lennar mortgage offered $6000.00 towards the closing cost, but opt not to go with them. The mortgage officer would not respond to my calls and emails! The delay in construction is not Lennar's fault but their lack of empathy for the buyers is. Our concierge did not inform us of the change of dates of closing which were a lot, I would find this out from our bank! After finally moving in, the sloppiness of the work is all over the house, especially the paint job. There is a lot more to say but I think this is enough. ... More