Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 810 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
Ray
- Raymond K.
- Verified HomeBuyer
- December 18, 2025
- Henderson, NV
The whole experience was horrible. From the loan application to the walk-through. The company in my view cuts corners in their building. Not transparent about the HOA and what the HOA requires. Such as having to submit an application for landscaping. It’ felt like to me that Lennar is all about selling a house. Not providing transparency. For the amount you pay for the house you should get transparency with value. Was disappointed throughout the whole process. If I could do it all over again I would have passed on Lennar. That being said the company needs to work on the process being less ...
Lennar responded:
Good afternoon Ray, we are sorry to hear that you felt your experience was horrible and lacked transparency. We hope you are now enjoying your home and look forward to regaining your trust by providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Value
- Michael S.
- Verified HomeBuyer
- September 09, 2025
- Las Vegas, NV
Terrible Builder!!! You are just a number. Changed finish products without notification. Used more inexpensive and cheaper materials. Numerous examples; 2 foot on center studs in house not 16”, very shorty workmanship. No cold water due to water for complex coming from water tank on mountain, not disclosed! Endless issues. Would NOT recommend Lennar to anyone!
Lennar responded:
Hi Michael, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. We want to deliver a better customer experience, and not one in which you feel like a number. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Terrible Quality!
- Anonymous
- Verified HomeBuyer
- September 09, 2025
- Las Vegas, NV
Terrible quality of materials in this Lennar home, would never buy from them again.
Lennar responded:
Thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst home buying experience
- Erika A.
- Verified HomeBuyer
- August 26, 2025
- Henderson, NV
Lennar has been a very disappointing experience. Their communication is terrible, the seller, lender, and processors don’t work together as a team. Instead of being on the same page, they go back and forth, pass the blame, and create unnecessary delays. The loan officer was not professional or nice to deal with, and overall customer service has been poor. On top of that, the workmanship of the house is not impressive. The home was not turned over in a clean or well-finished condition, floors and walls are dusty, some paint issues, which is unacceptable after such a big purchase. For a ...
Lennar responded:
Hi Erika, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness of the loan team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Home buying experience was horrible!
- Anonymous
- Verified HomeBuyer
- April 22, 2025
- Henderson, NV
From day 1 with the initial sales contract and the tons of disclosures that were not made to the crazy surprises at closing, there isn’t enough space to describe all the communication and customer service failures by sales, construction and customer service/warranty//walk throughs. There was poor follow through on issues, the defensive attitudes by really everyone, untruthful statements, and extra hidden cost were unimaginable and never experienced by us in any of the 7 previous new homes we have purchased in our 40 years in Las Vegas.
Lennar responded:
Thank you for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
April
- April C.
- Verified HomeBuyer
- February 23, 2025
- Las Vegas, NV
This is the WORST house purchase I have experienced. This is a DIY loan and home purchase. There is NO personal contact - everything is done with text, email & e-docs. I was scheduled to close on Dec 9 but because the title wasn’t transferred I closed on Dec 23rd and I was not compensated for all my expenses I paid.
Lennar responded:
Good afternoon April, thank you for sharing your experience with us. We are sorry to hear that you felt there was a lack of personal contact. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 2
Worst buying experience of my life
- Terry K.
- Verified HomeBuyer
- October 10, 2024
- Las Vegas, NV
Every aspect of buying a Lennar home was met with a challenge, and even once moved in, there are still issues and challenges. From initially trying to view the home at an advertised open house where there was actually no open house at all, to dealing with the completely incompetent lender which made mistake after mistake on the paperwork and their communication was awful, to the blue tape walk thru where there was a ton of items that needed to be "fixed" such as paint, grout, cabinet fronts, appliance issues etc, that were only half completed on the final walk thru and so we are still ...
Lennar responded:
Thank you for sharing your experience with us, Terry. We sincerely apologize for the challenges you faced during your homebuying journey.
We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The worse home buying experience!!!
- Anonymous
- Verified HomeBuyer
- July 12, 2024
- North Las Vegas, NV
The worse home buying experience of my entire life!!
Lennar responded:
Good afternoon, we appreciate you taking the time to share your experience, we are sorry to hear it has been the worst home-buying experience of your life. We hope that moving forward, we can change your sentiment to a more positive one. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lemon
- Thomas G.
- Verified HomeBuyer
- July 12, 2024
- Henderson, NV
Very bad quality of drywall. There are seem lines all throughout the house. Paint job was poorly done. Customer service is overwhelmed. Regret purchasing this product.
Lennar responded:
Thank you, Thomas, for sharing your feedback about your home with us. We apologize we have not met your expectations. Please do not hesitate to contact us for any questions or warranty-related issues. You can easily submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
DISAPPOINTED with Sales, Mortgage and Title
- Lucia G.
- Verified HomeBuyer
- July 12, 2024
- Henderson, NV
Disappointed is the nicest word I can use. Maryanne in sales couldn't answer any questions; Alex in mortgage started out fine but then wouldn't respond to voicemail or emails; Title called on a Sunday night and said we had to sign on Monday (because apparently we don't have jobs or lives). Courtney who did our walk was amazing. She was proactive, thorough, and professional. Paul who met with us about our warranty was also great; very knowledgeable and helpful.
Lennar responded:
Thank you, Lucia, for your feedback regarding your Homebuying experience. We understand you could be feeling disappointed, and we sincerely apologize for that impression. We take pride in providing excellent customer care, and we want to ensure you have all the support you need. We appreciate your kind words for Courtney and Paul. For any questions or warranty-related issues, please submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized and addressed promptly. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Terrible experience and will never buy Lennar again
- Anonymous
- Verified HomeBuyer
- June 06, 2024
- Las Vegas, NV
Experience was terrible and will never buy Lennar again
Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Half finished - no responses
- Jeffery W.
- Verified HomeBuyer
- May 24, 2024
- Las Vegas, NV
I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
. I heard from them when it was time to sign.
- Sully K.
- Verified HomeBuyer
- May 17, 2024
- Las Vegas, NV
Not customer service at all in any department. The materials and accessories that they used are the cheapest . I saw the blinds that they put in a $750.000 house at Walmart for $15.00 . Chrome fixtures the cheapest. We knew what we were buying but we didn’t realize how bad it was.
Lennar responded:
Good morning Sully,
We are sorry to hear that your home does not meet your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Wish I had not purchased a Lennar home!!!
- Brenda H.
- Verified HomeBuyer
- March 19, 2024
- Henderson, NV
Very dissatisfied with the home, paid over $600K and having to do a lot of things to get it to the way we want it, cheap cabinets, plain counter tops, all white, no color, no towel racks or medicine cabinets! A shell of a home!! I wish I would have not purchased this tome
Lennar responded:
Hi Brenda, we are truly sorry that you feel dissatisfied with your Lennar home. Please reach out to us if you need anything else going forward. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Beware! If you care about the finished quality and certain features this is not the builder for you.
- Michael S.
- Verified HomeBuyer
- March 19, 2024
- Henderson, NV
Poor supervision of Sub contractor's workmanship. Low quality hardware. Lack of hardware: No towel bars. No backing for towel bars. Careless / unnecessary damage to finished items like walls, concrete, pavers, windows, etc. while being built. Things that can't be repaired Complete disregard for buyers desire to have a few simple additions to the home while being built: Refusal to add an outlet, light, or insulate walls Lack of follow through to ensure deficiencies found on walk through are repaired properly or at all. ( I took five inspections to get to closing and at the end I ...
Lennar responded:
Hi Michael, we apologize for the bad quality issues that you have experienced. Quality is something that we have always been part of our way of doing things so we will be informing our team about this to drive improvement. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Worst first new build experience.
- Andrew S.
- Verified HomeBuyer
- November 15, 2023
- North Las Vegas, NV
You know what, I've typed this review out a couple of times already and at this point I'm sick of talking about it, writing about, complaining about it to people that don't seem to care. I'm now stuck with a half a million dollar home and I don't trust anything in the closed walls. Just make sure you do your research, read reviews etc for Lennar. Its the build of the home itself, the subcontractors, and whoever else worked on it and tried hiding problems that I continue to find.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
Lennar Disappointment - Look Elsewhere
- Anonymous
- Verified HomeBuyer
- August 20, 2023
- Henderson, NV
Will never buy another subpar product from Lennar. Poor quality, poor construction, poor execution. Don’t fall for the trick that everything will be fixed post closing. Walk away or trust me don’t get involved in this fiasco. Talked with 3 neighbors who experienced the same issues. This is just plain poor business practice and flat our wrong. Do yourself a favor and avoid this company; wish I did.
Lennar responded:
We appreciate you for sharing your feedback with us. We would like to express our sincere apologies for the frustration you experienced. If there are any unresolved issues or if we can be of any help to you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible.
- Lisa N.
- Verified HomeBuyer
- August 15, 2023
- Henderson, NV
Too long to txt.
Lennar responded:
Dear Lisa, We are truly sorry to hear about your negative experience. If there are any particular items that you would like us to follow up on, please do not hesitate to contact us at LennarCares@lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst experience ever
- Jesus R.
- Verified HomeBuyer
- July 25, 2023
- Las Vegas, NV
The worst experience I’ve had unprofessional, not communicative, leaving there customers in the dark with. I information. Would not have purchased a property with lennar if it wasn’t my only and last option
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Patricia
- Patricia S.
- Verified HomeBuyer
- July 21, 2023
- Henderson, NV
Lennar really dropped the ball on this community called Terra Bella in Henderson NV. I made the mistake of purchasing a second floor unit, in a 3 story building. Due to poor, cheap construction, every time the people above me walk across the floor, I hear it. This goes on day, and night. Obviously, there is no buffer between the floors. I have lived in a high rise before, and never have experienced anything like this. The GE appliances are so cheaply manufactured, noisy, and nothing any person in their right mind would purchase. Even the GE rep came out, and said, yes, this is how they are ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Only thing guaranteed is a headache
- Bryan P.
- Verified HomeBuyer
- May 01, 2023
- Las Vegas, NV
I would advise people look to other builders. Lennar is a joke, the salesman destroyed any hope I had and refused to meet us. When we closed I basically demanded he not show up to hand us our keys. The construction manager is nice as hell and very responsible but always running around having to put out fires from the crappy work these subcontractors do! If you see a Lennar sign… keep driving! Don’t stop and look and end up loving the area and home… because dealing with these clowns is not worth it.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
WORST EXPERIENCE FROM THE BEGINNING TO THE END!!!!!!!!!!!!!!
- Carolyn B.
- Verified HomeBuyer
- February 05, 2023
- Las Vegas, NV
Let me just say the only person that helped in this whole transaction was Celia. The worst experience was Lennar Mortgage (Christina Z), will NEVER recommend this lender and especially Christina! Dave the "walk through" guy was horrible!!! We never got a proper walk, unless you call a 6 minute walk proper? We were left figuring out how to work everything and search for instructions, still don't have the a/c warranty after asking more than three times... Still going through problems from lies told by Lennar. NEVER WILL RECOMMEND THIS BUILDER/LENDER!!!!!!!
Lennar responded:
Hi Robert and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to your experience with your loan officer and lack of proper customer care during your walkthrough. If there is still anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Never buy a new home during a Pandemic
- Dante D.
- Verified HomeBuyer
- December 29, 2022
- Henderson, NV
First, the good. Lennar's model homes in the Emerson Palmer community in Henderson look great. The bad...the house we bought was NOT built with the same QUALITY as the model homes. Blame it on the pandemic, supply chain shortages, and worker shortages I guess. But the construction and quality of the house were terrible. I hired a home inspector and he found over 50 defects both inside and outside of the house. Lennar was in such as rush to build their houses that they sacrificed quality control to save money and to meet their deadlines. Big inconvenience to the home buyer if you really want ...
Lennar responded:
Hi Dante, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
The house built for me wasn’t the same as was shown ( model house layout especially the windows)
- Lorelei Q.
- Verified HomeBuyer
- December 14, 2022
- Las Vegas, NV
Make sure that the lay out, design and the type of windows are the same as what u purchased!! I was made to believed that the house I purchased was the same and exact layout with all the right windows installed but no one informed me ahead of time why the windows was not the same as the house was being built.They changed the windows into a horizontal design instead of vertical ones!!
Lennar responded:
Hi Lorelei, thank you for sharing your experience with us. If there is ever anything our team can do to help out, please do not hesitate to reach out at lennarcares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Stacey
- Stacey C.
- Verified HomeBuyer
- November 15, 2022
- Las Vegas, NV
Beware!!! First day I moved in I had a water leak and had to have a wall in my bathroom removed to dry out. Since I have moved in I have opened approximately 10-12 cases and only 2 have been resolved. The workmanship is awful. If you even consider buying from Lennar have an independent inspection.
Lennar responded:
Hi Stacey, thank you for your comments. We are sorry to hear about your water leak. Please send a message to us at corporatecustomercare@lennar.com with your address, and any outstanding items so we can review for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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