Lennar Reviews in Reno, NV

This review does not reflect Roger Jason or anybody at all who sold us the house. The workmanship is great for 98% of the house. I got to be honest now that I’ve lived there a little bit the paint and the painting sucks. I have found bare spots on doors I found semi gloss in closets that don’t belong there in multiple things like that love the house the paint not so much

Courteous staff, quality built house with latest upgrades

The builder uses quality materials and even better if you upgrade to a better quality products such as cabinets, flooring and carpeting. I would prefer if I had more of a selection to choose from such as granite kitchen counter top & cabinet colors.

I love my home. However, issues that have come up that are supposed to be warranteed, or items found in my walk through 4 months ago, are not addressed without pressure from me. That feels shady due to the used car salesman type promises made like “we are here for you, we care, any problems you just call.”.

We love our new home!

Lauren and Angela are terrific and very helpful for the potential buyers.

Our sales agent, Morgan, was amazing throughout the entire process. She happily answered all of our questions and was super responsive. Once we moved in, our customer service rep, Ernie, has been incredible. He has been incredibly helpful every time we have needed him. Our overall experience with Lennar has been positive!

Well built homes. Good design.

The process was easy and the girls in the office were great. I'm enjoying living in the house it's quite comfortable and cozy. There were a few minor problems when I moved in and when I informed Lennar they were right on it and repaired them.

The quality of workmanship and materials left a lot to be desired. Especially the cabinet drawer slides were cheap and the builder refused to replace them with with better slides. The rest of the things that needed to be corrected were fixed to my satisfaction. Overall the house is beautiful.

Value was controlled by market, second visit to look at floor plans the price jumped 10k over a one week period (new quarter apparently). All homes are skyrocketing in price though due to demand and lack of availability in the open real estate market. But not having to haggle / bid over price was priceless. Lennar used quality products, and a few of the upgrades where a nice touch. The sales team was great, Sarah & Paige were responsive, flexible and were very much not the pushy type. Scheduling was easy and they worked with my availability to accommodate whatever I needed. Personable and professional at all times. Construction manager Jason was a nice touch with construction updates, I think with the materials being so in demand he was able to notnhave any major delays, which is impressive (I felt the effect in my industry) and home was handed over when originally promised. Roger with warranty, I Had a single repair to get done after final walk through. It was done on time, when he said it would be done. New parts used, not old parts fixed or adjusted. I liked that, quality in mind is apparent. You can tell he takes customer satisfaction serious, and it shows. I would definetly buy again through this Lennar team. ... More

BUY Lennar

The purchasing portion of our home buying experience was amazing. Tina Mondragon is exceptionaly nice and caring. This is our 2nd Lennar home becasue of Tina. She was just as excited to help us purchase our second home as she was with our first. Tina is always a pleasure to see in the new home office and is very helpful on giving us any information that we need. We have ongoing issues not completed from our closing walk-throughs back in OCT 2019. Such as, scrached and dented cabinets, chips in the granite counter tops, stress crackes in drywall. No one had contaced us for a 30 day walk through or any after. ... More

I would like to recognize Roger for doing an outstanding job! He is professional and always helpful.

Only problem we had was heat and air conditioning. We did not have a good experience with the workers that came out to help, they were very rude. Luckily, Julie who is such a pleasure to work with, took care of the problem.

Totally helpful

This is the best bang for your buck in the current housing market as a first time home buyer.

Everyone concerned was always ready to show us homes we were interested in no matter how many times we asked to re-visit! The entire buying experience went very smoothly and quickly. The only downside for us was having to wait until the house was finished and move-in ready. Our initial walk-thru went well; only a few very minor details needed to be taken care of. The 2nd walk-through showed all items we had marked having been taken care of.

The lending process went very smoothly and fast. We love our home but we experienced a lot of poor workmanship in the quality of the home. It took over a month to address all of the repairs that needed to be done.

The buying process was smooth. The after we bought it oart has been a joke. No shows for fixes. Things not being completed when they were supposed. Horrible communication.

Tricia and her crew really rock! We met both the superintendent and the foreman both guys spending time with us answering questions, spending time making the whole experience great. Thank You!

From the friendly greeting at the sales office to the day we received our keys to our new home, we were very pleased with how available all employees were to our needs. Even when we thought a problem arose which would have setback our closing date, everyone stepped up and corrected the issue and we closed ontime!

WE Love our new home from Lennar and the accommodations received on our inquiries were addressed in a timely manner. The only thing that I did notice was the communication on certain aspects of the building process we had no control over. We were not advised of whether our laundry would be exclusively gas or electric hookups. Had to sell my less than one year old appliances and purchase new ones. other than that perfect.

Roger and his team were very helpful and quick to respond.

We are very impressed with the workmanship on the home!