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Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20945 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

20945 Reviews

Star Rating Breakdown

5 ★ 8753

4 ★ 3899

3 ★ 3460

2 ★ 2218

1 ★ 2611

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

As a real estate investor, I have purchased several homes over the years, and without question, my experience with Lennar has been the worst home-buying experience I have ever had. This was a cash purchase, which should have made the transaction simple and efficient. Instead, it turned into a frustrating, stressful, and completely disorganized process from beginning to end. Communication was absolutely terrible. We were never given any flexibility when scheduling our walkthrough or closing. Instead of receiving updates, we had to constantly chase people for basic information. We sent countless emails, yet most went unanswered or received a single delayed response. It was clear that keeping customers informed was not a priority. The worst part of the experience was dealing with *****. She was by far the least responsive and least helpful person we communicated with throughout the entire process. Instead of making the experience easier, she added to the frustration with poor communication, lack of follow-up, and little concern for customer service. The closing process was equally unacceptable. As a cash buyer purchasing a home at this price point, knowing the final closing amount in advance is essential so certified funds can be prepared. Despite requesting the final figures multiple times, ***** ***** failed to provide the information until the day before closing. This unnecessary delay created avoidable stress and confusion. To make matters worse, he did not even attend the closing to complete the signing process. The overall impression was that once Lennar had secured the sale, customer service completely disappeared. We felt like we were begging for information every step of the way instead of being treated as valued customers making a major financial investment. Lennar proudly claims to treat customers like family, but our experience proved the exact opposite. We experienced poor communication, lack of accountability, and a complete disregard for the buyer's time and concerns. Lennar needs to seriously improve its customer service standards and hold its employees accountable. Representatives such as ***** and ***** should understand that buying a home is one of the largest financial decisions people make, and buyers deserve timely communication, professionalism, and respect. Because of this experience, I will never purchase another investment property from Lennar, and I will not recommend Lennar to friends, family, c*****nts, or fellow real estate investors. If I were ever forced to purchase another Lennar home, I would specifically request that neither Angelica Reyes nor ***** be involved in my transaction. This experience has permanently damaged my confidence in Lennar as a builder. The home may be new, but the buying experience was so poor that it overshadowed everything else.

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2026
  • Rosharon, TX

..

Total Score 1

Quality 2

Trustworthiness 2

Responsiveness 1

Homebuying experience

  • Daniel K.
  • Verified HomeBuyer
  • July 08, 2026
  • Caldwell, ID

We were very apprehensive about purchasing a home given numerous concerns about pricing, history, and quality of the homes available in addition to the unknowns of the various areas. Compared to several other similar home options across the Treasure Valley, the Lennar home yielded the best bang for my buck addressing the pricing concerns. We went with a new home which addressed the history concerns. Lastly, we inspected the home and had a home inspector. With any potential concerns we raised, these were addressed by the Lennar team prior to purchasing. Post move-in, we raised some additional ...

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Angela

  • Angela Denise H.
  • Verified HomeBuyer
  • July 08, 2026
  • Angier, NC

We are pleased with home workmanship. That said, we are not pleased with the response from Lennar regarding the condition of the sod on the property. During a walk thru on May 5 with project manager, we discussed the poor condition of sod. Up to 4 pieces were replaced and that was still not enough. I have a $115 water bill due, so I know it’s not for lack of watering dead sod. I asked Lennar repeatedly what they will do. This looks like neglect on your part because of when house was completed and watering was sparsely done. The company that installed the sod said it looked fine when they ...

Total Score 3

Quality 1

Trustworthiness 2

Responsiveness 1

Bad experience

  • Mark Aaron F.
  • Verified HomeBuyer
  • July 08, 2026
  • Joshua, TX

I been waiting for my check for 3 months still haven't received it yet worst experience ever and they are unorganized

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Mei

  • Mei M.
  • Verified HomeBuyer
  • July 08, 2026
  • Monroe Township, NJ

Lennar home care service team is great. They are quick response on your request. However, the quality of the house (especially the hardwood floors and the water pipe in the bathroom) needs to be improved.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Quality of homes are better than expected

  • Debbie S.
  • Verified HomeBuyer
  • July 08, 2026
  • Huffman, TX

Good job building houses and perfecting the quality of the home.

Total Score 4

Quality 5

Trustworthiness 5

Responsiveness 4

Great service

  • Anonymous
  • Verified HomeBuyer
  • July 08, 2026
  • Beaverton, OR

I love my purchased home with Lennar. They have variety of home layouts and designs , specially all appliances included. Communication was great with their team from sale to service .

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 5

Excellent Service!

  • Anonymous
  • Verified HomeBuyer
  • July 08, 2026
  • Saint Cloud, FL

Satisfactory

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Very good, very professional.

  • Anonymous
  • Verified HomeBuyer
  • July 08, 2026
  • Summerville, SC

Very good!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Top shelf service.

  • Tyler W.
  • Verified HomeBuyer
  • July 08, 2026
  • Wendell, NC

We were first time homebuyers. Lennar really impressed me because of how effortless they make it to buy a home. Everything basically being in house helped tremendously. The same people we dealt with from day 1 were there until closing day. We toured 11 different neighborhoods and Lennars stole the show. The houses looked great, the neighborhood looked awesome and we couldn’t be happier we decided to buy from Lennar. 10 out of 10 recommend!!!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Everything has been Great so far.

  • Billy A.
  • Verified HomeBuyer
  • July 08, 2026
  • Yulee, FL

The sales process was very easy and the after the sales support is fantastic.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great experience from start to finish

  • Anonymous
  • Verified HomeBuyer
  • July 08, 2026
  • Hesperia, CA

From looking at models to under writing everyone has been great

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Pleased over all

  • Anthony P.
  • Verified HomeBuyer
  • July 08, 2026
  • New Port Richey, FL

We are happy with our purchase, a few things that should be considered, the AC unit is undersized for a 2 story unit, one story units have the same tonnage, was promised the unit would be clean when we did our walkthrough and after closing unit was still the same as we had seen it when we inspected. Why carpeting and not hard flooring throughout, why no gutters included. Reclaimed irrigation in front but not in back. Some other minor is*****s but overall satisfied

Total Score 5

Quality 3

Trustworthiness 4

Responsiveness 5

Make it better for people that have little to no computer knowledge

  • Anonymous
  • Verified HomeBuyer
  • July 08, 2026
  • San Antonio, TX

Had is*****s with house have yet to get a response

Total Score 3

Quality 3

Trustworthiness 2

Responsiveness 1

Been here a month, buying process and incentives are good but having 2 is*****s that need to be fixed has been frustrating need better communication and support on warranty is*****s for sure it’s like amateur hour so frustrating

  • Joe B.
  • Verified HomeBuyer
  • July 08, 2026
  • Odem, TX

Rating was influenced by experience with home so far

Total Score 4

Quality 2

Trustworthiness 2

Responsiveness 1

This was my second home I bought and to say the experience was underwhelming is an under statement.

  • George N.
  • Verified HomeBuyer
  • July 08, 2026
  • Wimauma, FL

The *****s, the unresponsiveness, the month wait and the extra money I had to spend without any reimbursement. Overall bad experience. ***** not buy another Lennar home after this.

Total Score 1

Quality 3

Trustworthiness 1

Responsiveness 1

  • Kevin H.
  • Verified HomeBuyer
  • July 08, 2026
  • Haines City, FL

Total Score 0

Quality 0

Trustworthiness 0

Responsiveness 0

Awesome experience

  • Elizabeth P.
  • Verified HomeBuyer
  • July 07, 2026
  • Lewisburg, TN

Thoroughly pleased with my very own Happy Place! Every person involved was so helpful and I appreciate it so much

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

I’m happy

  • Anonymous
  • Verified HomeBuyer
  • July 07, 2026
  • Henderson, NV

Everyone was ready to help

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Life Changing

  • Margaret R.
  • Verified HomeBuyer
  • July 07, 2026
  • Lancaster, SC

From the moment we walked into the welcome center until the ink dried on the closing page we were given attention to everything

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

⭐⭐⭐⭐⭐ Incredible Quality and Outstanding Service!

  • Loraine C.
  • Verified HomeBuyer
  • July 07, 2026
  • Saint George, UT

We could not be happier with our new Lennar home! From day one, their team has gone above and beyond, responding instantly to every single inquiry and is***** we’ve had. The design of the house is beautiful and stylish, with absolutely no wasted space—every square foot is functional. To top it all off, our independent home inspector was incredibly impressed. He mentioned he was genuinely surprised by the high quality of craftsmanship for a new build and said he would highly recommend Lennar himself. Thank you for making our home-buying experience so seamless and rewarding!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Positive ***** Experience

  • Anonymous
  • Verified HomeBuyer
  • July 07, 2026
  • Santa Paula, CA

Was very nervous about buying a home especially as a new build but overall had a very positive experience buying our first home through Lennar! The team was very nice, informative and quick to resolve any concerns we mentioned. We are really enjoying our time in the new home!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Our experience with Lennar from the initial purchase through our final move-in was smooth, well-organized, and exceeded our expectations. The entire process was clearly explained, and we felt informed every step of the way. Moving into a new home can be stressful, but the Lennar team made it as seamless as possible. The builder's team was professional, knowledgeable, and responsive throughout the entire process. They followed through on their commitments, answered our questions promptly, and addressed any concerns in a timely manner. Their communication and willingness to help gave us confidence throughout the home-buying experience. For anyone considering buying a home from Lennar, I would say you can expect a well-managed process, a quality-built home, and a team that genuinely works to make your experience a positive one. Purchasing a home is a major milestone, and Lennar helped make ours an enjoyable and memorable experience. We would confidently recommend them to family and friends.

  • Anike L.
  • Verified HomeBuyer
  • July 07, 2026
  • Valencia, CA

N/A

Total Score 0

Quality 5

Trustworthiness 5

Responsiveness 5

responsive timely helpful

  • Anonymous
  • Verified HomeBuyer
  • July 07, 2026
  • Converse, TX

We had communicate with the ***** from *****. He work with out relator and the process was very smooth. Please say thanks to your Building foreman for all he did to make work so well. He still stop to talk to us to see how things are going.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

An Amazing 1st homebuying experience using my VA home loan option !!!

  • Mark L.
  • Verified HomeBuyer
  • July 07, 2026
  • San Antonio, TX

Everything went well and I just got my grass installed yesterday !!! :)

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

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