Lennar Reviews in Charlotte, NC

My experience was very bad. It started with the first walk-through. I identify some stuff. The second walk-through identified some stuff. It is now been 45 days in the items that I identified to be fixed is still not fixed. Follow up from all of the above is very, very poor. I asked for a price adjustment paid 15,000 more for the same home that sold across the street. overall a very bad experience.

When I walk into my home I am sad every day. The poor quality of this home can be seen in every wall, ceiling and floor.

Issue 1 - making people blind bid on a house and using supply chain as an excuse Issue 2 - custom build house where you have no say in what goes into house Issue 3 - cheap materials used, paint etc. Issue 4 - electrical issues Positive - Jeremy. Very helpful with updates during the building process Positive - Becca. Very helpful with the multiple warranty fixes

I had very pleasant experience watching my house being built. Personnel was very helpful trough the process. They responded to my questions. I was getting videos regularly showing progress of my house being built.

While we are overall fairly happy with our finished home, the overall fit and finish for the price of the home is substandard. We have purchased 8 other new construction homes over the past 30+ years so we know what we should be getting in terms of quality of workmanship. While Lennar advertises "Everything's Included" we found that not to be the case and there was very little we could customize throughout the process. We purchased the house about 8 months ahead of it being completed and had a relative watch the progress. I only wish I was here when it was being built and finished out to challenge Lennar on the workmanship. Now it appears I will have to pay other contractors to fix and bring the house up to my standards. For that it is disappointing but not much that can be done at this point. We will attempt to have some things fixed during the 1 year warranty but I am not going to hold my breath. To do it over again I might not choose Lennar but I think we can make this house viable in terms of a home we want to live in. ... More

Overall good but with some final finishing were hurried

The construction of a $500k home rates a Minus on our scale. Super delayed process that was poorly communicated. Stressful and limited communication during the build process. Obvious lack of supervision of poorly skilled workers. The home continues to present endless construction issues. Just wished this product was refundable .

Lennar delivered my home and saw to my concerns quickly and very accessible. They provided all the valuable information and delivered early

Overall great experience and very smooth process

Excellent team to work with. Kudos to your staff ... Vic (Sales), Jeremy (PM), Mary (Orientation), Eunice/Jenny (Loan), Customer Care (Lee)! They helped us throughout the entire process. Yes there were delays but we understood. Thank you, everyone! I know I forgot a few names. But thank you to the entire Lennar Staff for helping us move to our forever home.

My Home buying experience with Lennar was great. They communicated well, very transparent about construction delays and accomadated our requests on finalizing the closing date.

We are excited about our new home and place. This is our first house, and we can't compare with others builder, but Lennar is the best.

My new home is very basic for what the cost was. I did not have any options I had to take whatever they offered due to "COVID"? The best thing about my purchase is the location of my home, that is priceless. I am not impressed with this Lennar home, finishes feel really cheap.

Lennar's salesman sold us a different floorplan then the one he represented to us. His mistake was our loss. Lennar refused to make us whole. They simply offered our deposit back on the home but offered no other recourse.

Lennar's quality and value are Great!! The Sales rep and builder team are absolutely Professional, knowledgable, and caring!! Most important, they Deliver!! THANK you thank you!!!

It was easy to buy a home with the Lennar! The process was quick always and reliable

Enjoyable experience, would recommend Lennar!

I found the Lennar experience very frustrating, and would not be repeat buyer. For the price paid, I am disappointed in the development, the finished home, the Lennar processes, and absolutely beside myself that Lennar will not allow, tolerate, or discuss simple, inexpensive changes to make the finished home more “functional “. The Lennar famous quote “it meets code”, and “that’s what’s on the drawing” is heard over and over when you ask for simple changes; early or even before the build. There’s insufficient space for me to outline the issues and watch outs when buying in a Lennar development, just go into the process with your eyes wide open, and be prepared for spending quite a bit after you take ownership to make the home livable and functional. ... More

I purchased in November 2021 with Lennar , the salesperson was very helpful and knowledgeable in the process, the builder of the home went above and beyond my expectations with the home , really no delays in the process , moved in July 2022, very happy with the whole process with Lennar from start to finish.

Overall, the home buying experience went extremely well up until the point at which a closing date was set, then moved repeatedly, without transparency to true, anticipated date of closing. This required me to re-coordinate movers, closing dates on my previous property, etc. that could have been avoided by just communicating a more realistic closing date rather than racing to close a quarter.

To start I sat down and filled out the paperwork to start the process of getting my house built in October of 2021. I was in the process of selling my house so I was only able to put down a portion of the deposit required. After I sold my house in November I was able to pay the rest. From there things went south. I was originally told that we would be in the house in April/May of 2022. I found out that the plat took a month to record and then the permits were not applied for until January of 2022 with a start date in February. This pushed our closing back to July of 2022. Once the building started everything went pretty smooth with minimal delays. The week before we were supposed to close we had a New Home Orientation that we went through and marked things that needed fixing including a large crack in our driveway. We were told those would be fixed at our next meeting which occurred a week later. When we pulled up to our house the day before we closed we noticed that the concrete in the driveway had been broken up but not removed and a new piece of concrete had not been poured. Not only was this a problem we came to find out during that same time that none of things we had on the list to fix had been fixed. Our Construction Manager had left and went on vacation the week were supposed to close and he was responsible for getting these things fixed and they did not. Fortunately, the construction manager we had filling in for ours while he was on vacation was able to get everything fixed and we were able to get closed on time. With all that said I firmly believe that we would still not be in our house today had this individual not been filing in. So we were constantly lied from the beginning. ... More

Was an amazing experience , purchasing a home in NC from NY, everything was done so smoothly, thank you Lennar and the amazing team who was involved in the purchase of our new home .

The whole home buying process was a breeze. Lennar was able to provide competitive mortgage and insurance rates. We were updated regularly on the homes progress. We have been at our new home for 2 months and no complaints to date. Any minor issues were addressed by the service team.

My experience with Lennar was the worst. There were so many issues with the building of my home. Lack of communication with the Sales Person and Sr. Project Manager. I would not recommend Lennar Builders

Bad customer experience. Without water approval the sod is installed for the home backyard ,no water for the sod for more than month.During TLC review I have raised the concern about the sod dying,lennar said sod will come back.Now it’s 2 to 3 months and the sod is dead,when I go back and raise a request,no response.This happened for many houses . NO response from lennar and very bad customer experience. There are multiple points for the bad customer experience.