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Lennar Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Lennar.

Read all 647 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Charlotte Area

647 Reviews in Charlotte Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Charlotte Area

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Customer Reviews

Lennar - I was so excited to purchase a new build that I felt rushed to

  • Maisha P.
  • Verified HomeBuyer
  • March 08, 2022
  • Denver, NC

I was so excited to purchase a new build that I felt rushed to make my decision and choices to avoid being left out. Had I known what I know now, things would have gone a little differently. Also, the quality of the workmanship is subpar. Make sure the materials and quality are what you are paying for and not just the fact that you have a new home.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Vic was great!

  • Carey K.
  • Verified HomeBuyer
  • March 08, 2022
  • Mooresville, NC

Would definitely buy with this group again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Poor experience.

  • Nickolas M.
  • Verified HomeBuyer
  • March 08, 2022
  • Troutman, NC

Poor experience. House built poorly. Still finding garbage everywhere they put the sod down over garbage I had to pull roof shingles out from underneath my lawn. Very disappointed.

Lennar responded:
Hi Nickolas, thank you for taking the time to provide feedback. We want to apologize for your poor experience with quality and attention to detail. We are sorry to hear of the garbage and lawn debris left behind. If there are remaining items that we can assist with or provide follow-up on, please don't hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Attention to details

  • Joseph M.
  • Verified HomeBuyer
  • March 01, 2022
  • Waxhaw, NC

During the construction phase, the site manager kept the schedule and promptly addressed any issues that arose. Overall, he helped to make the construction phase stress free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just amazing!

  • Manu M.
  • Verified HomeBuyer
  • March 01, 2022
  • Waxhaw, NC

This is my 2nd new construction, and hands down my best experience. Of course, I had my doubts with my last experience but Lennar checks out all of the boxes I even never had in the first place. I have already recommended some of my friends who were looking for a new build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Craftsmanship is below par and have a lot flaws.

  • Michael G.
  • Verified HomeBuyer
  • February 22, 2022
  • Charlotte, NC

Craftsmanship is below par and have a lot flaws. Mentioned it to dirt walk through and took a long time to fix it. Took off many times and was stood up by concrete 4 times without a notice and I have to follow up a lot of times. Until now it’s not fixed. Been lied during building process and overlooked it . Been lied again and might follow up with Lennar corporate to get it resolve. Upset with the company and couple employees. Jerry and Brandon are the one been helpful

Lennar responded:
Hi Michael, thank you for sharing your review. We are sorry to hear about the poor follow up you have received regarding getting resolutions for outstanding items in your new home. Please let us know if we can help. Our team can be contacted directly at corporatecustomercare@lennar.com. If you have any issues or would like to share additional feedback, please reach out to us directly at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - I purchased 3 lennar homes inn the past, I am noticing the bad

  • Francisco P.
  • Verified HomeBuyer
  • February 16, 2022
  • Lancaster, SC

I purchased 3 lennar homes inn the past, I am noticing the bad quality of the current one, 2nd floor squeaking, poor quality on the wall and doors painting, and obviously over priced due to the lack of inventory

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - There is only a one year warranty and after initial inspection

  • Jeffrey S.
  • Verified HomeBuyer
  • February 15, 2022
  • Mount Holly, NC

There is only a one year warranty and after initial inspection blemishes and other issues are not covered. Found things after the inspection but was told they would not be covered.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

The People

  • Jeffrey U.
  • Verified HomeBuyer
  • February 15, 2022
  • Lancaster, SC

Everyone we worked with throughout the process from the sales rep to the builder to the walkthrough was all done by people who cared. Never felt like just another house. Felt like home. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Fast friendly and great service

  • Troy R.
  • Verified HomeBuyer
  • February 08, 2022
  • Lancaster, SC

Fast friendly and great service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great team to work with to buy a home!

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Charlotte, NC

Great team to work with to buy a home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Quality, Service and Support

  • CHRISTOPHER D.
  • Verified HomeBuyer
  • February 01, 2022
  • Waxhaw, NC

I highly encourage all interested buyers look to Lennar for their next home. We purchased solely over the internet and without even looking at a model home. Risky, yes, but couldn’t be more happy with out investment.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Awesome experience.

  • Anant M.
  • Verified HomeBuyer
  • January 28, 2022
  • Waxhaw, NC

Awesome experience. Scott and Team was excellent. Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar has a long history of building quality homes.

  • Jeffrey W.
  • Verified HomeBuyer
  • January 27, 2022
  • Waxhaw, NC

Lennar has a long history of building quality homes. This is my second one and so far they remain very consistent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The lennar home team was very coprative they have nice staff

  • Muhammad K.
  • Verified HomeBuyer
  • January 25, 2022
  • Charlotte, NC

The lennar home team was very coprative they have nice staff my experience is very good with the lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very easy.

  • Anthony P.
  • Verified HomeBuyer
  • January 25, 2022
  • Denver, NC

Very easy. Great streamlined process from sales all the way to closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What Quality

  • Elizabeth K.
  • Verified HomeBuyer
  • January 25, 2022
  • Mount Holly, NC

Does not stand behind lack of quality in some areas of workmanship

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Great experience.

  • Denise D.
  • Verified HomeBuyer
  • January 24, 2022
  • Waxhaw, NC

Great experience. Everyone was helpful and informative. Greta service! Dan Lesho

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They are very easy to work with, friendly, welcoming, and very

  • Tariku G.
  • Verified HomeBuyer
  • January 22, 2022
  • Charlotte, NC

They are very easy to work with, friendly, welcoming, and very transparent, explaining everything a buyer should expect during the building process. They did everything on time, following the timeline for practically every deliverable. We are pleasantly surprised to close on the house the same day they said we would. I strongly recommend Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - My husband and I started building our new home in NC from all

  • Devin W.
  • Verified HomeBuyer
  • January 21, 2022
  • Charlotte, NC

My husband and I started building our new home in NC from all the way across the country in AZ. The process was simple and we were sent progress pictures every couple of weeks from the building manager. Now after being in our home for 2 months, we could not be more happy with our decision to build with Lennar. Our home is absolutely gorgeous and built beautifully. The Lennar team has also remained available to answer any questions that have come up within the past couple of months which has been a great perk! 10/10 in our book!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of Home Builder Involvement

  • Barbara T.
  • Verified HomeBuyer
  • January 20, 2022
  • Mount Holly, NC

We are happy to be in our new home! The community and surroundings are beautiful. There were several issues in the building process that needed immediate attention to fix. The customer is not in the loop. Our construction manager was helpful in resolving issues. The process to address home owners questions and concerns needs fixed. We will submit tickets to address our current issues. Providing home owner with touch up paint is a must. I’m bothered by paint issues every time I clean.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - It is a great experience to buy the new house built by Lennar.

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Waxhaw, NC

It is a great experience to buy the new house built by Lennar. I like the floor plan. The project manager is knowledgeable and answered all my questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We had a great experience with Lennar.

  • Efren C.
  • Verified HomeBuyer
  • January 19, 2022
  • Charlotte, NC

We had a great experience with Lennar. From the sales team to construction, everyone was very helpful and answered any concerns we had throughout the process. Greg, Ross and Angela have made this experience so enjoyable. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We really appreciated the touch up service provided by Gabriel.

  • Christina R.
  • Verified HomeBuyer
  • January 19, 2022
  • Monroe, NC

We really appreciated the touch up service provided by Gabriel. Professional, hard working and very positive!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - We found Lennar representatives to be very professional, informative,

  • Delsha H.
  • Verified HomeBuyer
  • January 19, 2022
  • Indian Land, SC

We found Lennar representatives to be very professional, informative, and always communicated during the entire process.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5