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Lennar Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Lennar.

Read all 656 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Charlotte Area

656 Reviews in Charlotte Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Charlotte Area

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Customer Reviews

Lennar delayed the closing date due to shortage of materials,, however when we asked for an extension because of uncontrolled delay by the mortgage lender, Lennar sent me cancellation notice twice. They tried feverishly to take my home from me.

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Charlotte, NC

Lennar charged me an excessive daily fee for delayed closing beyond my control. The sales rep was callous and insensitive,. She tried very hard to take my home from me in order for Lennar a multi billion dollar company to benefit from the drastic increase in housing prices in the 8 months since I signed the contract which was before building began. I felt terrorized and victimized.. It was very traumatic

Total Score 2


Quality 5

Trustworthiness 2

Responsiveness 4

Lennar - We had a great homebuyibg experience with Lennar.

  • Michael H.
  • Verified HomeBuyer
  • January 13, 2022
  • Mooresville, NC

We had a great homebuyibg experience with Lennar. From the very start and dealing with Vic all the way to final walk through with Thomas we always felt like we in the right place. Glad to call Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales staff knowledgeable an excellent. Construction on time an on budget

  • Mark H.
  • Verified HomeBuyer
  • January 12, 2022
  • Mount Holly, NC

Tony our CM. Construction Mgr. was unbelievable throughout the process. He communicated with us regularly. He made this build happen on time during a terrible time for builders. Very satisfied with product an service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - My experience as a first time home buyer was great.

  • Tiffany W.
  • Verified HomeBuyer
  • January 12, 2022
  • Charlotte, NC

My experience as a first time home buyer was great. All of my questions and concerns were answered and addressed. Lennar mortgage made the process easy to get pre approved and receive a final approval in time for closing. The overall building experience with the construction manager Joe made this experience stress less. He kept me abreast of realistic timelines throughout the building and notified me expeditiously when delays were foreseen. The quality of materials used to build my home makes me comfortable and confidence that I made the right decision to build with Lennar. I absolutely love ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was knowledgeable and helpful.

  • Tina L.
  • Verified HomeBuyer
  • January 12, 2022
  • Charlotte, NC

From the beginning to the end if I had any questions or comments they were answered.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is an option to consider

  • Patricia E.
  • Verified HomeBuyer
  • January 12, 2022
  • Mooresville, NC

There are pros and cons with Lennar. Overall, the pros are greater than the cons. I would like to say my building experience was exceptional, but we waited a long time to sign the contract to lock in our build. We visited Gambill Forest in September 2020 and didn't sign a contract until February 2021. Once they started building in May 2021, things started to move along more quickly. We closed in September 2021. One of the cons is we couldn't move into the house after closing because it was filthy. Not move in ready. After we moved in there were and still are minor issues. I wish Lennar ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Personable

  • Collin C.
  • Verified HomeBuyer
  • January 12, 2022
  • Lancaster, SC

Lennar was very easy to reach out to and always willing to talk

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Aaron does an excellent job with following up.

  • Shaun F.
  • Verified HomeBuyer
  • January 12, 2022
  • Monroe, NC

Aaron does an excellent job with following up. Lennar is great in general and very professional and great properties.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Lennar - I had a great experience with Lennar

  • Abdulwedud K.
  • Verified HomeBuyer
  • January 12, 2022
  • Waxhaw, NC

I had a great experience with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Some of the items that we had gone through on the walk through

  • Christopher R.
  • Verified HomeBuyer
  • January 12, 2022
  • Mount Holly, NC

Some of the items that we had gone through on the walk through for punch list did not get done. I was told they would take care of it even after the closing but then when I tried to follow up after the closing I was immediately shuffled off to the warranty department. This caused a problem because we were not planning on occupying the house right away ...so now in order to get everything done I have to fly in or drive-in to meet whomever needs to fix their work. The work that they did fix in time was done well. And their defense are closing had to be done in 30 days so I understand the ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Our new home experience was great, construction manager was really

  • Sriprad M.
  • Verified HomeBuyer
  • January 12, 2022
  • Waxhaw, NC

Our new home experience was great, construction manager was really helpful in getting the things on time, and assisted us with all our questions every single time. Looking forward to start our journey at Lennar and enjoy our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lying, intimidation by managers, poor workmanship, not completing pending issues

  • Indhumathi G.
  • Verified HomeBuyer
  • January 12, 2022
  • Charlotte, NC

Do not buy Lennar Homes

Lennar responded:
Hello and thank you for your review. We are sorry to hear of the disappointment you have experienced with management, workmanship and unresolved issues. If there are remaining concerns or information you would like to share, please reach out to us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Move in was delayed 2 months due to error in design

  • Christopher N.
  • Verified HomeBuyer
  • January 12, 2022
  • Charlotte, NC

Move in was delayed due to not passing inspection for foundation. Was delayed 2 months and due to scrambling to move the date back up after we were told it would be a 3 months delay we was forced to pay a per diem fee while we waited for the appraisal, since they moved the move in date up on us last minute

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - Awesome experience!

  • Robert M.
  • Verified HomeBuyer
  • January 12, 2022
  • Charlotte, NC

Awesome experience! Very turn key and easy process! Extremely satisfied with our purchase and neighborhood

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful Home

  • Joyce W.
  • Verified HomeBuyer
  • January 12, 2022
  • Mount Holly, NC

Love our new Lennar home. Build was completed on time and most issues were minor and fixed in a reasonable amount of time. Lennar employees have been a pleasure to deal with. Community has great potential, however still waiting on some promised amenity’s from Lennar.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Quick response to issues

  • Amy S.
  • Verified HomeBuyer
  • January 12, 2022
  • Mount Holly, NC

Quick response in addressing any issues. Attentive to homeowner's concerns. Very good customer service and cares about their workmanship and it impacts the homeowner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Life Changing Experience with Lennar!

  • Rochelle L.
  • Verified HomeBuyer
  • January 12, 2022
  • Lancaster, SC

From the time I walked into the model, it has been a top notch experience! Realtor was great through the whole process. So helpful! Construction Manager was so in point, kept me in the loop with everything. Responded very quickly with every question or email! The NHO/TLC was so worth the time! Very informative, now that’s a must have experience. I wouldn’t trade my Lennar home experience with any other builder!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Charlotte, NC

Everyone was great to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Exceptional

  • Anna S.
  • Verified HomeBuyer
  • January 12, 2022
  • Charlotte, NC

Very easy and comfortable process and I love Lennar they are the best!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great quality, great service.

  • Kevin R.
  • Verified HomeBuyer
  • January 12, 2022
  • Indian Land, SC

Great quality, great service. We are very happy w/ our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was a wonderful experience

  • Johnny G.
  • Verified HomeBuyer
  • January 12, 2022
  • Lancaster, SC

It was a wonderful experience

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Nice community and nice location

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Waxhaw, NC

Nice community and nice location

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A Team of Employees to Envy

  • Ryan P.
  • Verified HomeBuyer
  • January 12, 2022
  • Lancaster, SC

Ken, Lauren, Bobby and Cheyenne were aces to work with from start to Finish. The community sold itself and the Lennar - Walnut Creek team made our relocation an unforgettable experience. Bobby’s got a beard Santa could only dream of.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good value for the price paid for our home.

  • Dennis J.
  • Verified HomeBuyer
  • January 12, 2022
  • Waxhaw, NC

Good value for the price paid for our home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Overall a great experience and we love our new home

  • Kristen M.
  • Verified HomeBuyer
  • January 12, 2022
  • Gastonia, NC

The LENNAR team we worked with throughout the home building process was first class! From the time we decided to purchase our home and even until now, weeks after we have settled in the team has been responsive and beyond helpful. We experienced building a home during unprecedented supply shortages and we were always kept up to date knowing timelines weren’t always set in stone due to the environment and not the builder. If there was item I would call out as subpar it is the paint or primer that is used to paint the interior of the home. We will definitely need to paint the entire inside ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5