Lennar Reviews in Charlotte, NC
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What Charlotte Homeowners Have to Say About Lennar.
Read all 656 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Charlotte Area
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Customer Reviews
Home welcoming was a joke
- Julie E.
- Verified HomeBuyer
- March 19, 2026
- Fort Mill, SC
Things discovered in walkthrough were not fixed in final walkthrough. It was dirty and there was urine in our sump pump. This is just the tip of the iceberg. I’m so exhausted and stressed with the entire experience I’m sick of talking about it and would rather not relive it.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 2
Great experience
- Ervin C.
- Verified HomeBuyer
- March 17, 2026
- Statesville, NC
Enjoying everything from start to finish. Would recommend. Family loves it
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
2 stars
- Anonymous
- Verified HomeBuyer
- February 03, 2026
- Kannapolis, NC
Honest review of Lennar Homes in Charlotte, NC area: After purchasing this home for $400,000, I can confidently say the quality does not match the price. Like many homes in today’s market, the value feels heavily inflated due to the economy. What’s being sold as a $400K home honestly feels comparable to a $200K home in real quality and craftsmanship. I previously purchased homes with Pulte and D.R. Horton, and even their base models offered better materials and overall build quality than what Lennar is delivering at this price point. The finishes feel cheap, the attention to detail is ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Very Unhappy Lennar Homeowner
- Leon L.
- Verified HomeBuyer
- February 01, 2026
- Lancaster, SC
The entire building process was a complete disappointment. We had a private home inspector here twice before our purchase, the workmanship, plumbing, concrete is horrific! Sub quality concrete used causing huge cracks in our garage. The sheet rocking inside home on the living room ceiling is atrocious uneven, there is 2 holes in ceiling near pot lights, there is a hole in the kitchen vinyl floor and the spackling in our master bath is cracking all the way up to the ceiling. We were told once we signed the closing paperwork all interior issues found afterwards were our problem and Lennar would ...
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
Not Great
- Anonymous
- Verified HomeBuyer
- January 23, 2026
- Fort Mill, SC
Make sure you verify everything before acceptance walk through and final walkthrough. Some of the issues I missed to notice during the walk through later did not get repaired mentioning those are cosmetic issues.
Lennar responded:
We appreciate you bringing this to our attention. We’re sorry to hear about your experience and understand how this could be disappointing. Please know we are actively working on improving our processes, and your feedback plays an important role in that effort. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Buying experience
- Hunter W.
- Verified HomeBuyer
- January 23, 2026
- Edgemoor, SC
The builder Ben did a great job explaining everything and was very professional at all the walks.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They were very good and helpfull
- Michael A.
- Verified HomeBuyer
- January 20, 2026
- Statesville, NC
We are very happy with the home we purchased. We are now in the process of making it our home. They build the basic home that is wonderful to build upon and make it a special place and not a like cookie cutter home. But I have to admit, you will laugh out of control when you see the 2x2 patio they give you.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Fix for closet shelves
- Erica C.
- Verified HomeBuyer
- January 15, 2026
- Belmont, NC
Kathy was great! Friendly and communicative. Got the issue resolved quickly!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Brian who did our walk thru was a wealth of information. Helped us immensely.
- James R.
- Verified HomeBuyer
- January 14, 2026
- Edgemoor, SC
We had several minor issues that were corrected quickly. I grew up in Pa. and moved to NC. 10 years ago. Drywall finishing in the south is very poorly done. I'm guessing part of the problem is the rush to finish. It makes no sense to me that the garages are not painted. That could be done in less than 2 hours. Sales people were awesome. Very professional and helpful. Grass was put down in late October and were told there is no warranty on that. Pine straw is messy and blows around and we replaced that with mulch during Christmas week.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
AWFUL. Untrustworthy. Breach of contract. Will not respond to emails and calls.
- Ashley B.
- Verified HomeBuyer
- January 09, 2026
- Troutman, NC
Installed much lower quality appliances than what was wrote out in a SIGNED CONTRACT and shown to us in the model (which was stated several times that was the same we would be getting). They now will not return any form of communication and have stated "that's what you get, we're not doing anything about it." Awful customer service. They do NOT care about you no matter what documents are legally signed. Will never be purchasing another home from this buyer, and if you haven't already I would find someone else!
Lennar responded:
Good afternoon Ashley, thank you for sharing your experience. We are sorry to hear that your Homebuying experience did not meet your expectations. Moving forward, we hope to earn back your trust by providing you a better Homeowner experience. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great experience
- Claudia S.
- Verified HomeBuyer
- January 08, 2026
- Lancaster, SC
From day one, we have been impressed by the professionalism, quality and customer service. From the sales team to the warranty and repair team, 100% awesome.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a great experience at all
- Curtis J.
- Verified HomeBuyer
- January 07, 2026
- Belmont, NC
Your salesman had some misinterpretations. During walk thru the representative lied to me right in my face. I was pressured to close on home at the time water hadn't even been cut on and when it did there was a leak. I was still being pressured to close. Then my home had no shutters but was being pressured to close. Terrible experience and I wishi purchased with Lennar. Then after seeing some of the workmanship after moving in it's truly terrible.
Lennar responded:
Good afternoon Curtis. we’re very sorry to hear that your homebuying experience did not meet expectations, and we understand the frustration caused by the issues you described. We appreciate you sharing your feedback and are continuously working to improve our communication, workmanship, and overall homeowner experience. We look forward to providing a better experience moving forward. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Kind or rushing
- Maria L.
- Verified HomeBuyer
- January 07, 2026
- Lancaster, SC
Well I felt in love with it since it was ash I felt rushveen that I still have to finish some budines in the other state I did not enjoy the walk to check tgat house n issues that had arise but I guess is my fault since I did not share my timing was very tight n the worst was that the registration of the ac I did not know I had to register not only one but 3 n beside the one outside I have to clim myself into the attic tgat but the way is dangerous ly build I don’t know how if there is a need to fixi it how the person is going to rusk falls down but any way I made it n send the info too late ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
New Home
- Diane L.
- Verified HomeBuyer
- December 17, 2025
- Kannapolis, NC
Overall experience for price point okay.
Total Score 5
Quality 1
Trustworthiness 3
Responsiveness 4
Could be better
- Semyon D.
- Verified HomeBuyer
- December 17, 2025
- Lancaster, SC
Cheap materials. Difficult to register LG appliances online. Electrical company doesn't know the address of our house. Had difficulty opening account.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Joe was honest, up front and fixed the few minor issues we had.
- Charles S.
- Verified HomeBuyer
- December 17, 2025
- Lancaster, SC
The quality of the build is about what you would expect to find with any builder, meaning generally good construction, but like any construction there a few areas that are out of square.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
New home experience
- Anonymous
- Verified HomeBuyer
- December 13, 2025
- Lancaster, SC
Fit and finish was not as it should have been.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Ron's hiuse
- Ronald P.
- Verified HomeBuyer
- October 22, 2025
- Lancaster, SC
The whole experience was well done. Due to all the computer work involved, Lennar 's people were very helpful and very patient with helping me work through the process. The house is very well built and is very comfortable. A word of warning...the HOA is very difficult to deal with and everything is written to favor them.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Good quality less than average customer service
- Gregory Z.
- Verified HomeBuyer
- October 15, 2025
- Edgemoor, SC
Quality construction but is large company so when you have questions or concerns there is alot of pass onto another person and hard to get answer
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Great job!!
- Jeffrey M.
- Verified HomeBuyer
- October 15, 2025
- Edgemoor, SC
Flawless transition… we’re always professional
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a great home buying experience
- Trevor A.
- Verified HomeBuyer
- October 15, 2025
- Troutman, NC
Not a lot of attention to detail and when I pointed out issues they weren’t dealt with very well/ at all.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Great Homes
- Laquandra H.
- Verified HomeBuyer
- October 14, 2025
- Gastonia, NC
The entire process was very smooth and my Lennar agent was available anytime I had a question. Any issues that came up during my walk through was resolved.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Attentive and responsive Sales team
- Roger D.
- Verified HomeBuyer
- October 13, 2025
- Lancaster, SC
Overall, we have had a great home buying experience with Lennar. At inspection, they responded to all of our questions and addressed our concerns immediately. We would recommend Lennar as a good builder to our friends and family.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Home is great, Jackie and Tony a BIG plus
- Kimberly C.
- Verified HomeBuyer
- October 08, 2025
- Troutman, NC
This is our 4th time buying a home so we're not rookies. Lennar is a top 3 volume homebuilder in US and a publicly traded stock. I knew not to worry buying from them...but they clearly know what they are doing. Any tiny adjustment needed was quickly handled by Jackie and Tony. Great people. Jackie showed us the app and it is GREAT! Thanks Jackie ! Great home and great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Janet
- Janet W.
- Verified HomeBuyer
- September 23, 2025
- Lancaster, SC
I love my house and neighbors are great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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