Lennar Reviews in Charlotte, NC
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What Charlotte Homeowners Have to Say About Lennar.
Read all 647 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Charlotte Area
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Customer Reviews
Lennar - Lennar has been great -- friendly, responsive, prompt.
- Kathleen H.
- Verified HomeBuyer
- April 02, 2021
- Davidson, NC
Lennar has been great -- friendly, responsive, prompt. Whoever did the appliance install is a different matter: the hot water did not work due to a melted connection, the microwave had been dropped, damaged and nevertheless installed, and the dishwasher install caused damage to the cabinet trim. Might want to review relationship with that subcontractor.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Elddy, Jim and Ursula
- Rafael D.
- Verified HomeBuyer
- March 31, 2021
- Lancaster, SC
If you have the opportunity to work with Elddy or Jim you will not be disappointed. Ursula (real estate agent for Lennar is priceless!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Response to any concerns!
- Louis B.
- Verified HomeBuyer
- March 31, 2021
- Lancaster, SC
From the initial buying experience to the daily living experience, Lennar has been exceptional! Having experienced other builders Lennar is different. Lennar actually cares and will go out of their way to satisfy your concerns.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar is a Fantastic Builder
- Gary A.
- Verified HomeBuyer
- March 31, 2021
- Mooresville, NC
I was very satisfied with the total Lennar organization from sales to builder to client services. My home was finished two weeks before promised and I was able to close earlier than expected.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quick response to any issues
- Christine R.
- Verified HomeBuyer
- March 31, 2021
- Huntersville, NC
Lennar, while being large, keeps in contact like they were building one home at a time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sloppy craftsmanship
- Lynne T.
- Verified HomeBuyer
- March 31, 2021
- Mooresville, NC
Painting and clean edges on drywall are obviously not a priority. Caulking around the tile floor looks terrible. Major difference in opinion of what usable backyard means .
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 5
Lennar - Thank you for an awesome experience!
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Davidson, NC
Thank you for an awesome experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professional sales and lender team
- Lisa B.
- Verified HomeBuyer
- March 31, 2021
- Charlotte, NC
Sales and lender personnel are very knowledgeable, supportive and responsive. Their years of experience provide buyers with a trusted and proven source. Made the experience positive and assuring.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - They tell you things that are not true.
- Marilynn C.
- Verified HomeBuyer
- March 31, 2021
- Mooresville, NC
They tell you things that are not true. When you move in the grout and seal for your wood baseboards pulling out from the wall and theTile in my shower the grout has holes in it my wood floor had spots on it that were left by whoever put it down my sink was scratched badly both sides and they tried to say I did it. They finally fixed it. My garage door broke after about a couple of weeks and no one would come fix it. I am 72 and.my son couldn't.be home so i called the garage door CV company and a super nice man drove an hour at.no charge to come fix it late at night. All my doors were cut ...
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar - It's a very good choice
- Jose F.
- Verified HomeBuyer
- March 31, 2021
- Lancaster, SC
It's a very good choice
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - Best home buying experience ever!
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Huntersville, NC
Best home buying experience ever!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Being from out of state during buying and building process, Cannon
- Steven T.
- Verified HomeBuyer
- March 31, 2021
- Mooresville, NC
Being from out of state during buying and building process, Cannon and the sales team, and Dan and his crews were very helpful in making it a painless venture.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar! You need better erosion control and better grading of the lots.
- Noralie C.
- Verified HomeBuyer
- March 31, 2021
- Mount Holly, NC
Our home is lovely. We found some problems, mostly plumbing, after we moved in, and Lennar responded quickly. Erosion control, however, us a problem throughout the community. I should be able to walk from my home to the nearby mailboxes using the sidewalks, but I cannot because they are covered with mud. The storm drains are clogged. Our backyard fills with mud and water after every storm.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 5
Lennar - This is our second Lennar home.
- Dianna S.
- Verified HomeBuyer
- March 31, 2021
- Mooresville, NC
This is our second Lennar home. We are very happy with the entire process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - This has been a great life changing experience for the better!!!!
- Reginald R.
- Verified HomeBuyer
- March 31, 2021
- Charlotte, NC
This has been a great life changing experience for the better!!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Trying to get a closing date was a nightmare and all amenities
- Michelle J.
- Verified HomeBuyer
- March 31, 2021
- Troutman, NC
Trying to get a closing date was a nightmare and all amenities which we are paying thousands for are not be completed for more than a year later. People have been in here 2 years and receiving nothing but paying high HOA and taxes.
Lennar responded:
Hi Michelle, thank you for taking the time to leave a review. We would like to apologize for the frustrations you have expressed regarding your closing date and amenities completion. If there is anything we can to do to assist, please reach out to us at corporatecustomercare@lennar.com, thank you. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Lennar - Great house, I love it
- Wei W.
- Verified HomeBuyer
- March 31, 2021
- Waxhaw, NC
Great house, I love it
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Drywall and paint was terrible
- Alvine T.
- Verified HomeBuyer
- March 31, 2021
- Lancaster, SC
Drywall and paint was terrible
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Lennar made building my home a painless and efficient process.
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Davidson, NC
Lennar made building my home a painless and efficient process. Super nice, helpful and responsive!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Our construction manager, Sara, was there from before the foundation
- Marla S.
- Verified HomeBuyer
- December 01, 2020
- Gastonia, NC
Our construction manager, Sara, was there from before the foundation was poured to answer any questions we had along the way until and even after closing she was there to make sure any issues were resolved. She was always prompt, polite, and professional despite the numerous other projects she was overseeing simultaneously. Our customer service rep, Britainie, was always immediate not only with her response, but also with resolving any issue we brought to her attention both prior to and after our closing. They both were knowledgeable, informative, professional, and so pleasant to talk with. ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Response time to fixing a small issue that our inspection company found was exceptional.
- Michael T.
- Verified HomeBuyer
- November 18, 2020
- Lancaster, SC
We had a great experience working with Eleanor at Tree Tops. She was always willing to answer questions and her incredible patience helping with choosing the right home until we closed on it was very comforting . We were also impressed with foreman Jon and his updates on construction during the process. He was with us until every detail was completed to our satisfaction. Truly a great team and we couldn't be happier here in the Tree Tops community. Thank you !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Paint is too cheap Amd hard to clean would pay more for better
- Michael R.
- Verified HomeBuyer
- November 10, 2020
- Lancaster, SC
Paint is too cheap Amd hard to clean would pay more for better paint per unit ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Customer Service from a few selected employees
- Winston S.
- Verified HomeBuyer
- November 10, 2020
- Waxhaw, NC
Lennar still builds the best home for the money in Waxhaw NC, but they need to get their act together on quality of work and ease of working with customers. My main suggestion is always pay the extra $500 to your personal home inspector for a complete report even though its a brand new house.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Customer service
- Vincent D.
- Verified HomeBuyer
- November 04, 2020
- Davidson, NC
Lindsey and Eric have been awesome. Every minor issue was addressed quickly and with follow up. They have been wonderful to deal with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The house is well insulated, but the lightning and bathroom fixtures
- Richard S.
- Verified HomeBuyer
- October 28, 2020
- Troutman, NC
The house is well insulated, but the lightning and bathroom fixtures need to upgraded. Who ever you are using to finish the yard need to be replaced, because the grade of the back of the house could have been done better, and they just throw the sod down.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
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