Lennar Reviews in Charlotte, NC

Everything was smooth and easy. Did the contract via Docusign. Financing was easy and smooth. Closed a month earlier than expected. All around great experience.

My wife and I had a great experience working with sales consultants, builders, loan officers and everyone in between. Everyone was super friendly and helpful. Listened and explained everything to us in a way we could understood our questions and concerns and answered all our questions in a way that made sense to us. They all worked with us on our schedule to accommodate our needs. It felt like we were dealing with family the whole time. Great experience!

Overall process was very seamless. We closed within 30 days and the team was great in getting all our questions answered and issues resolved. We are very happy with our purchase.

The purchase process was more difficult than expected. Had to make numerous requests because the electronic system was challenging. Identified numerous blue and green tape items and some were missed or not repaired. QA/QC Program is in need of revamping or people really need to administer it. Upon closing keys did not open my doors. Dishwasher was not installed correctly. They are working to address these things now.

I found both the sales process and follow up to be second to none. Great staff and very service oriented people.

At first I had a great experience with the seller’s agent… however she left the organization and I lost a valuable contact as the new agent never called me or returned any of my messages. During the celebration walk trough the agent was a bit dry and kept making comments about how her house was not as nice as the one I was buying. She would get annoyed when I pointed out things that needed to be addressed, then the finance processing was a nightmare as I was not even sure if I was going to close until 30 mins before closing. Lack of communication was an issue…still I moved two months ago and I don’t have the pool keys…. ... More

Paper work for closing wasn’t ready on time waited till the day before closing. And there were a bunch of mistakes. Then the day of the closing I had to sit there for way to long because they took forever to fix the mistakes! 10/10 will not ever go through lennar for a mortgage again!

I had the worse home buying experience!!! NEVER use all Lennar products together, like the builder and loan company (even though they give you insentive) because when 1 of them goes wrong they will work together to screw YOU. From the start the agent Kim was terrible. We felt something was off but didnt want to make blank judgements. But 2 weeks before closing all truth came out when they discovered a negligent issue that they didnt tell me about and after waiting 9 month their response was "well you can just let it go" mind you at this point I had already submitted my rental move out notice. Letting go would mean homeless with 3 kids and a dog. From there I could see the agents working hard to convince the loan folks to deny my loan. This would have been good for them then their negligence would be disolved. Ohh boy they tried, but God was bigger and he found me ways, and everything they threw at me didnt stick! But it was such a painful experience I vow to speak out everywhere once my emotional wounds have healed. The home itself is good and spacious but 1 horrible thing is there is zero sound proofing. We hear conversations in any room and toilets flushed from 3rd floor. Overall no thank you, never Lennar, I will go back to DR Horton! All they had to do was be truthful to me and treat me like a human. Instead profits and numbers were more important. REMEMBER THIS!! You are not important to them, dont waste your time! ... More

I was very excited to buy a home in this community. First of all, they didn’t finish the home until the day of closing. They were still working on that day just until I closed and then vanished. Work outside and inside was pending. I had reported the plumbing issue and was told it will be taken care of. They have installed a non-standard bathtub and surrounding wall which does not fit and due to which lot of water is going to waste. I raised several requests but all requests have been closed without any resolution. I am very disappointed with my decision to buy here.

From the time you choose a home until the time you move in Lennar is best in the business. The things after closing need a little help - like things that were pointed out during the walkthrough but missed in the repair - hard to get someone to care.

Little to no response on HOA questions or requests

To many issues is 60 days and less than stellar appliances! Leaking roofs tripping electrical issues (thank you Marie for helping with that)and I will never own any Fridgedare appliance ever again! Gas range that is questionably safe every time I lean over to put food in the microwave the gas knobs on the stove turn on and I won’t be doing much broiling that’s for sure! The dryer has no light inside and no windows just a solid door! Although the refrigerator is now working fine it took 3 of them before I could say that! Thank you Michal for helping with that!

Everyone was so friendly and they made the experience of buying my home wonderful they helped me every step of the way

The buying process was very quick and smooth. The quality of materials and workmanship can be better. Nail marks are already beginning to pop through the sheet rock and the home is only 2 months old. The walls seem paper thin. It’s been difficult getting in touch with anyone from Lennar.

Did not really have a good experience.

Was told the garage was ready to paint. Not true. Dry wall has to be repaired first.

We were impressed with Lennar homes from the get-go. They were one of the first developments we looked at with our realtor. We looked all over Statesville and could not find a better deal on any new homes. We’re very happy with our decision and hope that we have a Long enjoyable life in our new home.

The quality is not the best. Poor finishing touches. Not being able to add add on's is ridiculous. It makes us hire after the fact which is more expensive. Cabinets are cheap and small. Very disappointed.

The house is very nice. There were definitely some issues that weren't caught initially but they're happy to fix everything in a timely manner.

Very smooth process for me. Customer service has been great.

I wouldn’t trust Lennar to build a tiny home for a dog. Let alone another home for me. The saleswoman lied and was terrible, the construction team lied and made excuses for everything, the craftsmanship of this entire home is complete trash. We requested our earnest back when the backyard fell in and were told no- when you all to date have done nothing to fix it. The soil is so terrible back there the trees behind the home can’t even withstand a normal rainy day.

Mortgage loan officer was amazing! Took great care of us and our closing attorney was great. Even final walk through was spot on. Very happy

We worked with another builder back in 2021. Worksites were messy along with sloppy workmanship. Floors on one level were so bad that it took 8 months for them to replace. Pipes backed up due to building material in them. Front door had to be repainted 4 times; we finally had a professional do. No quality control. Lennar was a breath of fresh air with organization, quality control, detailed spelled out warranty service and excellent walkthrough after completion then before closing. The finance loan folks were unbelievably on their game and extremely helpful with loan options. Service and product sold me. ... More

The overall experience with Lennar was very good, the home was ready for each walk and had no issues at the time of closing. The communication was great and the construction team was very responsive.

Was happy to move in until we needed heating. We had no heat. It took 3 repairman to figure out the problems. 1. Heating was set up for heat pump and we should have been set up for gas. 2. Had a shut off valve that kept overheating. 3. The reason the valve was overheating because the blower for the exhaust was blowing into the condensation drain. Causing a loud noise in the laundry room and not venting the gases away. This makes me believe other problems will arise due to lack of follow through by quality ensurance.