Lennar Reviews in Charlotte, NC

We felt very rushed through the entire experience, Lennar mortgage dropped the ball on numerous occasions and left us wondering if the transaction was going to close. We were rushed through the final walk through process and was forced to accept the home as it was, and were left with numerous issues with damaged appliances, damaged cabinets, incomplete and poor drywall and paint finishes. All of which had to be remedied after closing via a warranty claim. There are still numerous items that have yet to be resolved, almost two months later. We were told that we would just have to live with the damaged appliances , because it’s not the builders responsibility. You would think that for the amount of money that we spent on this home, that Lennar would have been more willing to insure that we as the buyers were happy with everything. ... More

Our recent purchase of a home from Lennar, unfortunately, was far from smooth experience. While the house itself is okay, though we had to point a few things to repair in 2 external inspections and 2 walks we did before closing; the whole process of buying was frustrating. Lennar offered no flexibility on anything — from minor adjustments to deadlines, there was little room for negotiation or understanding. To make matters worse, management was practically impossible to reach. It was difficult to get answers to even the most basic questions. I expected a more customer-focused approach, especially for such a significant purchase. Not the smooth experience I had hoped for. Even our real estate agents expressed that in their decades of working in industry, they never had any of their clients or for themselves see a bad customer service at the level Lennar showed. ... More

Was impressed with the overall process from contract signing to loan closing, the timing was exceptional. My loan officer was extremely cordial and worked the processes throughout smoothly and kept me informed. The concierge service doesn't seem to be any benefit to customers or the company, at least to me personally. No follow up and untimely responses unfortunately. Responsiveness to issues does not apply to sales or lending otherwise it would be a 5 star.

My experience was great from sales to closing.Please check what I'm talking about about at the Walker Mills subdivision in Edgemoor sc.

My husband and I moved from Suffolk County, New York and are extremely happy in our new home and neighborhood. The house is beautiful, there is so much natural light that you can’t help but smile. We have had a few issues but they were all taken care of very quickly. So happy that we chose a home built by Lennar.

Always review contracts before you sign anything and dont let sales agent rush you through the process

I would definitely recommend Lennar homes to anyone that is looking to buy a home. The process was easy and quick. Every person we worked with was great! We closed and in our new home within 30 days.

The process was smooth and seamless. I was informed at every step of the process.

The finish work on Lennar homes is sloppy and the materials used are cheap. I have had to replace 4 lights in the 4 weeks I have lived in the brand new home because the lights are of poor quality. The front door is already coming apart and the dishwasher has a work order in to be repaired. The upstairs floors pop when walking across them. The materials used in Lennar homes are inexpensive and will not last the life of the home. I will have to spend my own money to replace all of the recessed lights because they are bad quality. These are things that should not be breaking in a brand new home.

I had a great experience throughout the homebuying process!!! Very professional!!!

It was extremely easy buying this house. I mentioned to several that this was the smoothest purchase we've ever had. Our mortgage person was on the ball. We didn't have to jump through hoops as some unprepared mortgage lenders are

No kind of spare materials left. Shoddy work with damaged stuff with multiple holes put in kitchen cupboards and on raising it as issue, was justified saying this is all fine and put in model house

Love my new home. Thanks Lennar

Make sure you do a good home inspection prior to final.

The GC (T) was very responsive in all emails UNTIL we met in person and, in our opinion, saw the buyers were a same sex married couple. From that point on he wouldn’t even talk to my husband and I when we had issues. He would only talk past us to the other Lennar associates. He would not even make eye contact and would walk 10ft ahead of us while TRYING to discuss issues. A total of 3 separate offensive interactions. I voiced my issues to the Lennar staff and my realtor about wanting to be done and pull out. Then magically T was artificially friendly and personable. I’m glad I did a 3rd party inspection and additionally did my final walk with a general contractor of my own to address all of his craftsmanship shortcomings and contradict his “within industry standards” BS. This plus the constant follow up with my mortgage guy to supply the documents he said he was going to send, I wouldn’t wish this company on an enemy and fully intend to share my encounter with anyone looking to buy a house. #FHEO ... More

The microwave was not installed for our inspector to check it. They installed it last minute and left 2 screws out and unaligned. They didn’t let us blue tape the house and A LOT of the issues we asked to be fixed just weren’t. The construction manager worked by himself to fix those and we had to come back the same day to approve it. Overall, the quality of the home is not good. The construction manager is extremely passive aggressive. During the choosing the exterior colors, the sales representative said the white siding was not available anymore and we had to go with the lien color. Well, guess which color they are using on the new houses? WHITE! Why did she lie to us? People: STAY AWAY FROM LENNAR! ... More

It was a nice experience The Angie sold us the home was exceptional and the project manager was good. You'll find little things thats wrong but nothing major so far and overall I'm happy with my purchase the neighborhood is nice.

The entire experience went so smooth. Everyone from Lennar were great to work with. Lennar took care of everything very quickly and responded quickly to any issues after closing, like door lock adjustment or missing a rod for our blinds. We only had minor issues. I would highly recommend a Lennar home!

Post closing experience is dismal

It has been a good experience with good communication along the way. The portal is a great tool and glad to see it.

The buying experience wasn’t bad - the aftermath of issues and builders not responding. The lack of communication and overall experience not recommended.

It is an excellent community

Great experience from purchasing, loan and final walk through, Riley, Andrea and Marcelino are top notch and grateful for the beautiful home in a great area!

I love our new home but when it comes to Lennar taking care of simple issues that were clearly caused by them don’t expect much after closing. McKenna who is the Lennar employee responsible for processing the warranty repair’s is rude and unprofessional. For example she disagreed with an issue stating that it’s cosmetic and after speaking to her on the phone she AGREED TO COME OUT AND LOOK AT IT IN PERSON BUT STATED SHE WAS STILL GOING TO DENY IT even before seeing it in person. McKenna is well known throughout the neighborhood as being rude when dealing with her. I caution anyone who is going to buy a Lennar home in the Troutman area in to compare reviews to other builders in the area. I will also note that Lennar mortgage was in fact easy and a positive experience. Side note I spoke to neighbors who bought DR Horton homes in the same neighborhood and they have had a wonderful experience so far from buying to the warranty related issues. ... More

From the start of the short journey I was treated like royalty. I put the entire process in Lennar's hands. Everyone did a great job to make my dream of home ownership a reality.