Lennar Reviews in Charlotte, NC

Ken kept me in the loop about the progress of my new build. He answered any questions that I had.

Since I don’t have an any good words about the loan officer(s) that were assigned to me. I will say the managers and underwriting team ans well ans the crew who did walk the through and inspection ,especially the onsite rep who was phenomenal. They made this experience so much better than after the shamockery with loan officers and this played a part in the score and success of a close.

Overall, our experience with Lennar was subpar. The number of issues found during our inspection was alarming, but the worst part was the pushback from Lennar when it came to fixing or addressing these issues. I had to create a punch list and consistently follow up with the construction manager to ensure things were getting done. During the final walkthrough, numerous issues were discovered, yet I was assured that Lennar’s QA process would leave the house practically turn-key. Unfortunately, this was far from the truth. I even had to argue for a large section of drywall exposing the strike plate to be fixed and went around the neighborhood to gather proof that my house was the only one with this issue. Outlets were not installed at the same height, and I’m not sure there’s a single 90-degree corner in the entire house. Under the carpet, you can feel nails and debris as you walk. Every door’s trim is chewed up but simply covered with paint to hide the blemishes. The overall craftsmanship definitely needs to be reviewed. The only positive experience I’ve had in this entire process was with the sales agent, Mike, who unfortunately no longer works in this neighborhood, and my warranty representative, Martina. Martina has been working tirelessly to make things right when issues arise, and it’s clear she’s advocating for the homeowner rather than Lennar, which is a relief. I would not recommend Lennar to my family or friends. If you want to review some of the issues mentioned in this review, feel free to come by and I can point them out. Bring a level, laser, and speed square. ... More

Very unprofessional and inexperienced construction managers with zero value addition or supervision. Subcontractors are all free to do or not to do what they want or not want.

There is one issue i am still waiting for the superintendent Daniel to resolve. That is the dead grass, at the orientation we asked about the dead grass and he informed us the grass was installed when it was cold then it turned hot so the grass was not doing good and then said they were going to fertilize and airate it. the following week when we closed the grass still looked dead so we asked him about it and he said he would continue watering it and would send an email (never got ) regarding the grass. When we moved in grass was still dead but there was a-lot of weeds so it looked green. i spoke to Daniel twice about the grass since we moved in and the first time he said he was going to get the landscaper over, i never heard from him so when i called back he said he had to talk to his boss. still waiting for a call back to tell me what his boss said. Very disappointing to come from the desert expecting nice green grass to only have weeds. i also was not happy i did not know about the big drain grate in my back yard. Thats what you get buying a house 1800 miles away and not seeing it till the orientation. Please contact me! trustworthiness and responsiveness are 4’s due to the dead grass. ... More

Awesome experience! All who assisted us were very knowledgeable and helpful! WE ARE VERY HAPPY!

My experience was ok. My home is wonderful. Even though it was delayed by water issues. My biggest complaint about my home buying experience is my lawn is horrible. The lawn was put in with no water and now it’s dead. By the time I’m finished getting it right I will have spent a ton of money for something that should have been done correctly to start by Lennar. An absolute travesty.

We are beyond disappointed after spending half a million dollars on a home where the walls aren’t square, nail pops all over the house, the pendant lights are not center over the bar, and we have nothing but dead grass outside. Awful experience. Wouldn’t do it again, and I wish we backed out of the deal.

We had a great experience with buying our home.

I have only been here for 6 weeks and the problems I found have been fix except for appliances, backyard rubble the builders are letting fly into my yard. So I think ill let you know more in 6 months.

I am very unhappy with my buying experience with Lennar. The mortgage team had trouble compiling documents, requested the same documents multiple times, had to close twice as they provided incorrect forms, etc.

The home buying experience was the best I have had. This is my third home and I can say that it was the best out of the three. They have an orientation for the home where they explain how to take care of your home and applicances. New homes come with a few issues here and there and they have been more than willing to help in a timely manner.

Felt welcome to buy this home.

Within a week my house has nail pop, cracks in the walls and don’t get me on the easy to stain flat paint they use. You fall in love with the model they show you and then they decide to tweek little things like 4 led lights in the dining room instead of the one so I can put a chandelier like I thought I could. I thought I was getting a decent size laundry room and the darn room can barely fit my washer and dryer. Not mulch for decor, just cheep pine needles. The house probably costs a little over 100,000 to build and we paid 445,000 for it. Worse thing is, is that they make is so after 30 days you cannot back out of buying the house. So when when you walk into a completely different home than what you thought you purchased, ain’t crap you can do. Go buy a KB home.. they are way more upfront and genuinely want you to be happy when you purchase your new home. ... More

We love our new home. We love the floorplan and the covered deck. The construction supervisor was extremely knowledgeable and made sure the issues found by our home inspector were taken care of before closing. After the closing we found a crack in the tub surround and they promptly had it repaired by a very experienced vendor. The one negative - they should paint the baseboards with semi-gloss instead of flat paint.

Lennar lending was the worst experience I’ve ever had to deal with. Took 5 days past first closing date to actually close. Kept coming up excuses to why they could not get paperwork done. Suggestion to company make one contact point throughtout the whole process to many hands involved with the process definitely Lennar inner communication was none.

Sales team are pathetic and from our perspective and the experience we went through they seem to be racist and biased. First we confirmed a home with specific direction for a price, but next day it was allocated for another person saying the other buyer paid them high price. They did not give a chance for us to bid and see the result. Again we had to wait for another home but with a compromise of direction and location as we wanted a home in the community due to friends.

Houses are built of poor quality and lot of cosmetic issues. Honestly this is my first time home purchase and I went with lennar since it's a good brand but very disappointed for the price that I paid. Lennar's mantra is 'Everything is Included' but they did not offer me a single extra thing I have asked for. Considering the price I paid this house is not worth it

i had issues with lennar mortgage... but once lennars real estate agent found out he immediatly started the process to fix the wrongs.. David was extroridnarly effective an helpfull. from that point on i would give Lennar 10 stars if i could.. once the closeing finished we were completly overwhelmed with the quality, professionalism, and compasion Lennar showed l.. i would recommend them 100%.. The lennar mortgage company well i had issues with them, maybe you wont so you can try then them make your opinion...

Outstanding process from beginning to end.

Lennar is a well-established homebuilder known for its quality construction and customer satisfaction. Overall our home buying process was smooth with excellent customer service, and close attention to detail. There were a wide range of home designs and options that met our needs and the home looks amazing! Thank you and we will refer others looking to purchase a home.

From the relator to the builder to the inspection everyone was professional. Fantastic experience for my wife and I.

The initial buying process went well. However, after I signed the purchase contract, I had to follow-up after no responses regarding the inspection. I definitely did not feel I received the red carpet treatment as expected after making such a big investment. Lennar short cuts at every opportunity…no mirror in the powder room, no light fixtures throughout home, including over the mirrors in each of the bathrooms (except undesirable one in dining room). Review of items prior to closing was combative and rushed. I was appalled that Lennar did not offer a printed copy of the warranty manual.

We would Recommend everyone that is thinking about a new home to give Lennar Homes a shot. You won't be sorry very professional company that really care about you and your needs .Thanks again.

The overall buying process was truly terrible. The sales representative didn’t seem confident in our ability to get approved. We spoke with 2 different loan officers who provided us with different information. When we ran into miscommunication issues about our initial approval, our sales representative was ready to cancel our contact as if she didn’t want to deal with us. We had to escalate our issues to management for issues with sales team and loan team. We were asked to provide additional funds for closing which was told hours before. If we didn’t really want this home, we probably would’ve backed out and forfeited our deposit simply due to lack of communication from staff. We did not appreciate receiving time sensitive information at 4pm or after because they do close at 5pm and become unresponsive. Our inspections process was smooth. The building team/inspection team were the most helpful individuals we encountered through this process. The construction manager for our development was very attentive and made sure all of our requests were satisfied. We are young; however, we come from a finance and building background and we are aware of what’s right and wrong. If able, I feel like Lennar would’ve tried to get over on us. ... More