Lennar Reviews in Charlotte, NC

Too many issue overlooked. I don’t really know why they have a construction manager if that person is not going to supervise. Here is the list of some of the issues we had the first 2-4 weeks after closing. Gas leak, broken septic tank, electrical issues, Dishwasher was broken during installation (it leaks) really poor drywall finish where you see all joints, poor workmanship for all finishes. Honestly this does NOT feel like a new home. It’s been a headache from day one. In my opinion Lennar is like a fast food restaurant. I will never recommend lennar!!!!!

Very satisfying. I reside out of town in another state and relied on a relative to handle on site visits as well as some correspondence. All went well and Lennar cooperated with the situation. We are very pleased with our purchase.

Lennar took great care of me. Andrea (Lennar Mortgage), Mary (Closing Coordinator), and Derek (Construction) were by my side every step of the way in my buying process, making the whole experience seamless.

USPS will not deliver mail for those of us on Eden Ave. our mailbox location in the wrong location for the mail carrier our street uses. USPS says they can’t get Kenner to do anything about it. It’s been months of having to go to usps location to pick up ourselves.

The house design and sales agent were great. That is where it ends. At best the craftsmanship is poor. Lack of attention to detail is on full display. When you are paying near 500K for a home, one deserves more than shoddy work. Lennar is not responsive to requests for service and fabricates excuses why they are not liable.

Professional and focused representatives. From the initial contact and sales experience through the construction management process to our new home finalization and orientation, everyone has been thorough and helpful. We expect and hope to not need to move again for a long long time, but know the builder and employees do seem to care well for potential and current homeowners.

Except for garage door issue and HVAC, which are taken care of timely upon request, otherwise 5 stars for all other

The overall experience was stressful , I believe that the craftsmanship of the house is poor, as I am already seeing nail pops , had to have warranty work done . When asked if I could have some paint to touch up my walls after moving in , I was told you can go to Sherwood Williams and tell them Lennar house Walnut Creek and they know the paint . To be honest that’s not what someone that pays 500,000 for a home wants to hear , your build supervisor did catch the pillar in front of my home as twisted . Placement of light switches are awful why not have a switch in the garage for the garage , No outlet near the water main to use the monitoring items that require 120 v , I rate my over at 3 stars , some people on your team work as hard as they can to please the buyer others are just there to collect a check and you can see that , the warranty dept was quick to come and fix my issues , slate did a great job of keeping me in the loop. ... More

The home buying experience went well and was easy. The quality isn't exactly what we expected. There are dents, dings, flaws, and stains throughout. The carpet was placed in the home much too early in the process and was handed over to us with clay stains throughout. Two toilets were covered in urine from the construction workers, and the primary shower was not clean. The house just felt dirty when we moved in. That was disappointing. There hasn't been any follow up with anyone on the team either since escrow closed. This isn't the experience we expected from Lennar. We're hopeful the flaws are only cosmetic. The neighborhood seems great and we love all the trees and green spaces. ... More

Construction manager Patrick Diiorio has been rude, disrespectful and unresponsive when asked about status or had any concerns. He would respond only at his will and did not bother to even respond at times. He has to learn how to speak with customers, nobody is doing anybody any favors. A lot of the things could’ve been easily resolved with better communication

Good overall experience from first engagement to closing. Everyone at Lennar that that were involved in the process were professional, friendly, and tried to make the whole experience pleasurable.

Home building process and updates are on point. How ever if you raise any issues with them make sure you follow up constantly and ask them to call you for inspections. They build towards a time deadline towards the end so you might end up with lot of cosmetic issue. make sure you take an experience person for home walk through.

Was told we bought a track house and should not expect quality. Trim work very low quality. Used lots of caulk to correct. Ceilings very uneven. They did not clean the house very well before move in.

Love my house and although it has only been a short time living there, I am pleased with the spacious rooms and all the extra items installed which no other construction company offers. In order for me to rate quality materials and workmanship, I would have to wait for a while. Everything looks fine now but would like to see with time if everything would look as good as it does now. Of course, taking in consideration of the wear and tear that happens over time.

Had to reach out multiple times for answere

Paint and clean up was awful for a new construction home. This is my first and last Lennar home.

Cheap homes from appliances to build quality not worth 400k

It was my worst experience buiding a home . Quality is extremely poor, standards are very low for the premium price that was paid. Most of the workers don't speak English and try to do a quick very poor job . Would not recommend them to anyone

The house was not even finished when we did our tour before closing. We closed with the promise things would be completed. It took months before everything was completed. The finish work (cabinet marks, molding, doors and painting) are awful!! The paint brusheds were dirty and it left brush marks and dirt on the molding throughout the house. Painters came back several times to try to correct the issues but to no avail. The taping in the garage is terrible.

What an absolute nightmare of a home, DO NOT BUY! This is hands down the worst home I’ve ever been in. From the terrible experience with their mortgage team, to getting left high and dry on terrible workmanship, I absolutely do not suggest you buy a Lennar home. Everything on my house was done last minute slapped together and I’ve just taken the beating because it looked good for a solid second. Giant moat in backward won’t get fixed so I’m stuck with a huge landscaping bill. Entire house covered in huge cracks, trim separations, and nail pops which won’t be fixed because it’s “cosmetic.” Roof line has serious sags and they won’t fix the sod in the front yard that was destroyed during our walk through with one of their trucks. I’ll be selling this dumpster as soon as I fix all this mess. STAY AWAY! ... More

The process was difficult due to being out of state. Accommodations were made to allow for signing because of our situation in MICHIGAN because of my shoulder surgery and having to live in separate housing to accommodate my recovery and have a place for our dogs. Overall we got it done and everyone was accommodating. As for the house, we were very disappointed with the finishes in the home. Due to my surgery, I was not able to attend the walk thru, my son attended instead. Painting quality was poor. Door casing that were cut too short and not caulked, chips on door cases, paint drops, edge of doors not sanded smooth, loose door handles, many caulking misses around windows and sills, loose rail on stairway, it is very apparent that trim was not sanded, drywall dust was not removed before painting, carpet upstairs was pieced in several places and seams are very noticeable, and overall the house was not cleaned and ready for move in when we arrived. Drywall dust and paint drips on the floor, drywall dust on tops of tile in bathroom, had to scrub kitchen backsplash as grout had not been washed off completely, cupboards had to be washed, window sills and windows were dirty, leaves and debris in screened porch and garage taping is horrible. I’ll be putting in several warranty concerns as we are finding and taking pictures of all the areas that should be addressed. The home itself is well constructed, but finishing in the house was below the standard that should be expected. The walk thru just did not allow my son the time needed to do a thorough inspection. As I said as we have moved from room to room unpacking and settling that is when you can see the issues. Cleaning uncovered issues as well as we had to thoroughly clean every room as we moved in and before we felt we could place furniture. Interior finishing and final cleaning seemed to show a lack of concern and pride in the work being completed. I painted part time for a contractor and then on my own for years while teaching school for extra income. What I have seen in the finishing here would never have passed our supervisors inspection. It will be a wonderful home once we have everything settled, warranty work completed and pretty much a repaint completed over the next months. As I stated, I am taking pictures of all areas and will be sharing them as warranty claims are filed. I would be more than happy to walk one of your project managers thru and point out all the areas they should be noting and having corrected before move in. Thank you for providing the opportunity to share my concerns. Everyone has been very nice and they have been quick to answer questions and help find solutions. I get the feeling that it’s the pressure to get homes finished quickly, putting quantity before quality has a great deal to do with the finishing work that is done. ... More

House layout is great, however workmanship could have been much better. Can tell items were rushed and done quickly. There were things that passed inspection that shouldn’t have. For the price we paid for the house, I’m disappointed that we already have to fix items 2 months later.

A few small issues have needed fixed and it was nice to be able to submit requests on line and then have follow up right away. It has been a surprise how quickly issues were taken are of. We appreciate their Customer Care Team!

I would not suggest a Lennar home to anyone. There is no quality in our Lennar home. The shoddy work, incompleted work, no attention to detail, horrible mistakes that were left, horrible painting job, etc. I can go on and on. #donotbuyLennar is what I plan to go viral with. I have nails coming out of the stairs (that I stepped on), nails coming through cabinets (that I've cut my finger on). The lack of attention to detail is horrible. I need to put a sign in my front yard to warn potential buyers to stay away from Lennar. Everyone I speak with who are looking for a new construction, I advise them of the horrible home I am dealing with. I absolutely would not recommend a Lennar home to anyone; and Lennar should be ashamed of themselves for allowing contractors to do the shoddy work. I am definitely going to use my new as a resource for others to NOT buy Lennar. It's sad that I have crooked walls, places where the structure does not even meet, poor quality of painting, work left incomplete, the sloppiness, cutting corners, using bad products - again, I can go on and on. I will be reaching out to an investigative reporter to move forward with my issues; I will have this builder exposed for the lack of quality & bad work that contractors are able to get away with. ... More

The construction supervisor was unresponsive to concerns and issues brought to his attention through out the build - issues that should have been fixed before drywall so later entire walls had to be ripped down and re constructed. The issues were allowed to accumulate while the typical response received was “Lennar has a process”. After having the construction supervisor removed from the premises due to his circular communication style and near absolute lack of action to cure issues his supervisor started making changes however this was very late in the schedule. So this is how they will process you through a purchase 1) hold on addressing any concerns until the very end, a week before closing 2) they will tell you over and over that there is a certain standard of workmanship they adhere to and do not everything will be perfect (that was the response when on the fourth communication, I demanded the staircase railing be fully screwed into the wall instead of a 1/8-1/4in gap being left there and filled with putty. They will not have the gas turned on so your home inspector can check everything, they will give your home inspector a hard time to minimize his time onsite and ability to find issues. 4) they will tell you that you have only one hour to tour the home and identify concerns, that you are not allowed to use tape to mark defects and that they will do that later. They will then proceed to spend 30mins of that hour reviewing the warranty that they could have just emailed you and no they don’t even give you a hard copy of it. 5) at the end of that walkthrough they demand you sign a form that states you CANNOT add anything to this list of defects after that signature is applied. 5) after signing they met contractors into the home tracking thick mud up and down the stairs, carpet and hard flooring and no they don’t clean it up, they wait until you complain about it. 6) then they attempt to make the corrections BUT they won’t have time to make them all and then expect you to (after all of the above) “trust” that they will get it done after you have paid for the home and closed. 7) after closing they will berate you into accepting less that you should, I literally had shingles standing up on the roof that you can see from the ground and both the stand-in construction supervisor and his boss told me point blanket that had no intention of fixing it even though it was listed on my home inspection report. Etc etc etc. This could go on for another 2000 words but you get the point. This is the 4th house I have purchased and not the first new construction home either. It was a bad experience and I don’t attribute it to unreasonable expectations. BEWARE. I can say - the warranty experience thus far has been reasonable. ... More