Lennar Reviews in Raleigh Durham Chapel Hill, NC

Our process was overall good. The only issue we encountered was electronic. Though we could contact a person, we like talking to a person during the building (financial) process. Our personal contact, Donna was great!

There are lot of repairs and replacements left before closing. And its tedious to follow up on these things. The builder is responsive but many things were listed. And the quality of material is not up to the grade. its been only a month we move and I see cracks. Even the reporting issue is not fixed properly.

This is my first home. I am totally impressed with Lennar and their team. My construction manager is too helpful and acknowledge any thing immediately and act. Totally positive experience

Overall the experience wasvery professional

I financed with Lennar Mortgage, they helped with the best interest rate possible at that time. Home built quality is good. Service requests are attended promptly and timely resolutions are provided.

I feel may be they were bias with me, may be on purpose because I asked for things they had on contract but were not delivering and were finding excuses, some homeowner says they got lots of thing as add on to their house, but I got nothing. well construction manager was so rude that he does not want to fix visible dent on garage floor, then paint issues and even had provided wrong paint code and when I did touch up with that paint code it does not match the wall paint they had painted, exact paint is not available within 40 miles of Garner NC, and they don't give sample to homeowner for touch ups. finance team will lure you by saying they give 5k or 10k towards closing cost if you finance with them, but actually they just want to get that money back to their own finance company account in the name of buying point. as the lower rate is already available outside but due to that 5k or 10k offer you get in their trap. there is no escalation process, like I literally have to google to find some contacts to escalate the matter and the horrible part is that nobody called or talked to understand all the concern. must say there are other builders doing really great as I had seen some other friends getting best in class house as well as service from entire team. Lennar does not care to even talk to customer, at-least for me they were not. other homeowner in my same community says they took care of all the issues and gave them extra appliances and fixed few things on curtsey but for me they discriminated and were bias . ... More

The quality of construction is not as expected and the customer care reps/ their contractors tries to escape fixes.

I had terrible experience, one of the sales representative was very rude and never speak politely with customers. Multiple home owners mentioned this, not sure if Lennar really want their team to rude with their customers. I am well aware of home buying process and a home owner and helped some of my friends as well with the process. There were multiple issues identified in the walkthrough and they have not written down any of those and forced me to close the house without resolving any of the issues. I reached out to sales/construction manager multiple times to resolve the issues, no response at all. I even opened a support ticket with customer care, its been almost 2 weeks mo action was done and I really dont have hope as well. Will wait for few more weeks and share my experience with all my family/friends/ community people in the area as I don’t want others to suffer this. ... More

Lennar has been great throughout the homebuying experience. As a builder, the structure and materials used in building the home were great. There are some cosmetic things that you will probably want to change but they have don't a great design with design features, options, and color scheme. The Project Manager and Customer Support team have always been responsive and helpful. The staff takes pride in what they do. Overall, great experience.

The people involved in the buying were very helpful in each step of the process. The house is very nice andwell built.

Relo from NY- did the purchase out of state and it was incredibly successfully swiftly accomplished. Lennar is absolutely great to work with - from sales to project manager to warranty! Exceeded my expectations- and continue to be present and available 24/7 for my needs.

Average new home experience. Upon sale very limited and poor follow-up experience having to chase up, and chase up on outstanding issues and concerns. At times, I felt my concerns were not taken seriously... concerns related to a brand new home experience for very, very poor customer care and follow up experience. Landscaping around the house when I moved in was deplorable and still today 5 weeks later is no better off. The utilities together with Lennar wish not to take ownership of very poor landscaping, that has been heavily torn up. This should be replaced, as I paid for a brand new home with brand new grass / sod and ready state landscaping. I am still dealing with Lennar to address these issues. ... More

They were extremely friendly and promised the world until the documents were signed and we were under contract. We were lied to about what was available in the area. The person who we had for the lending portion was evasive and rude when we asked questions. I wouldn’t recommend them to anyone. They ruined the new buying experience and we had to dig deep to be happy after all the struggles. Luckily for us, our neighbors seem to be friendly so there is our silver lining.

When I first started the process, the sales team was great! Turns out they unfortunately fibbed about many of the things that "sold" me on the community. I also really liked my Project Manager, that is, until I saw my neighbors homes who have the same exact unit and their workmanship was much nicer than mine. I was very disappointed with the cleanliness of my home on my close date - my mother and I ended up spending 4.5 hours cleaning drywall dust off of baseboards, light switches, etc. Very disappointing experience overall.

We bought townhouse with Lennar and our experience has been very good. The team was quick to respond and very helpful. The quality of the construction is also good.

Great experience with Lennar! I would do it all over agin!

GE cooktop is one worst appliance, despite of poor reviews , lennar went ahead and installed it, the knobs are made of plastic and it's hazardous. Paint work is poor, weird sounds from ovens and AC filters(ghost sounds).

Lots of things at home aren’t working Soap dispenser in kitchen None of the ring devices are working except for door bell (the device says already in use) Landscaping was done worstly Lots of water down pools on the concrete And the road behind our house One the window board was broken And lots of things other things I cannot get in this notes I had worst sales experience, there lots lies and cannot keep the promises. This is my second Lennar home and I am definitely there won’t be third Lennar. I am sure I am not recommending to any of my friends.

The landscaping was not well done even after repeated requests. Also the drain leaked just 5 days after we moved in due to the negligence during construction.

Great quality and customer service. Lenar home is comfortable and real good for value I paid.

I have been dealing with issues in house build since i purchased the house. Water has been sitting in water meter for weeks, no solution has been provided under warranty only workaround has been given. Finding missing electrical outlets. Bad grading done, improper landscaping. cheap quality porch door. Finding cracks in dry wall close to electrical outlet which tried to hide by paint.

We are so pleased with our purchase. We couldn't have built a better neighborhood ourselves. Everything from the interior touches to the community amenities is five star! We're absolutely in love... with our home!!

Not a great experience. House was dirty when we went to move in, lots of unfixed items and very disappointed. Felt like it was a last minute rushjob and they were just trying to get out of the neighborhood. Not sure I’m able to recommend Lennar.

I really like Lenna's professional handling and quick response. These are very important to me!

Lennar is very professional and build houses withe good quality