Lennar Reviews in Raleigh Durham Chapel Hill, NC

Many defects found from day 1 with majority are related to flooring, finishing and garage concrete slope issues which are not identified and given an option to blue tape to us at the time of orientation. Customer service has mentioned that some of them are supposed to be identified before closing and are handled as per the warranty terms. I wish the construction quality is better.

From the purchasing process with Catherine, to the inspection process with Ron and Kim, working with the Lennar homes team has been awesome

Lennar should work on improving construction quality. Builder’s quality check is a joke. Construction managers waits till the last moment or goes beyond closing of the house to perform the required corrections. As a result - rushed work and multiple iterations are required.

Below par quality. Lot of cosmetic issues. You charge premium price but your house quality is far below than premium From the issues I see looks like there is no quality inspection done for cosmetic issues before handing over to customer. Pathetic paint job. Grade C. Cleanliness issues Take the accountability. Value the customer and be respectful.

While I enjoy my home, cosmetically, there was a poor job done on many things to cut corners.

Not a bad experience but definitely could be improved. Sales people don't handle the stuff professionally, too many emails are something which worries but handling this scale is also not an easy thing as well. I hope they either slow down or add more staff so that they can handle customers professtionally. They need support staff before sales who can listen to the customers complains.

My home was first to get close on Phase 4 (Smithfarm) , Internet and address was 2 issues after move. Internet issue got resolved after a week whereas address issue is have not resolved even after 1 and half month ( clear communication gaps between builder and usps). Overall construction manager has done great job on this home. Great community.

We were truly impressed with the efforts of our builder and agent. They were responsive, with great follow through. Highly recommend.

I literally got approved 1 hour before scheduled closing, A totally horrific experience and ridiculous as i had been approved for double the amount 4 months earlier

Low rating due to poor experience with Lennar Mortgage.

Location is fabulous and Project Manager Cliff and Tina were wonderful

On-site construction team leader Allen Bailey and on-site customer care support Andres Pelaez are fantastic. They simply handled issues with professionalism and respect. We truly appreciate their dedication and they made our experience with Lennar pleasant.

The buying process was fairly smooth. The home itself is beautiful, but definitely disappointed overall in the quality now that I am moved in. Issues arising as time goes on - major one being electrical work. An outlet in the garage was not working right off the bat - it was installed improperly. That was foreshadowing for the electrical issues that have arisen with breakers constantly tripping and lights and fans flickering. I had hopes with new construction that sound from connecting townhomes would be a non issue - but could not have been more wrong. I am confident I know every time my connecting neighbor takes the stairs or has a jam session. Not leaving touch up paint is also a really subpar practice as I now have to spend hundreds of dollars to get a can of touch up paint. Additionally the neighborhood itself is absolutely pitch black at night without a single street light. Overall I would be unlikely to recommend to a friend, aside from appearance. ... More

Lennar made it easy and concise throughout the entire process. Their team kept in touch with me every step of the way. All construction issues were addressed and remedied prior to closing ( nothing major ). Mortgage people were difficult to deal with.

Great experience from start to closing!

Buying a new home through Lennar was not our first time building a new home. While Lennar promotes "high end" packages, they fail to look at the whole picture. For example, the bathrooms had brushed nickel faucets, however, the toilet paper holder and towel rings were cheap chrome. The brushed nickel bathroom lights are the cheapest builder grade lights. Our hardwood flooring is covered in glue, and they have not been responsive about getting it cleaned properly. Transitions between floorings (the saddle) (tile & wood) is raised and creates a tripping hazard. I hope moving forward the company will be more responsive to requests and pay more attention to detail. ... More

Lennar made it as easy as possible...love our new home!

We have stayed home 3 times for scheduled repairs that nobody showed up for. Never was called to let us know. Since the last time nobody has called to reschedule the repair. Once Lennar receives your money watch out.

The people at Lennar were very helpful during my home purchase process. This was extremely important to me as I was moving from TN to NC. I love my home! I highly recommend this builder and the staff as well.

Have to argue with construction managers, they will agree with the issue but reluctance to fix even structural issues also some of them I left as I am not able to continue my argument. After closing customer care will not accept those issues .

Excellence end to end proces.

Nice home only would have preferred to add custom touches.

I had a great experience with Lennar!

Problems every square inch of the house and yard.

I bought my 1st house in 2018 and that was from Lennar Construction. We liked a lot and that quality of construction and service made us to go again with Lennar for my 2nd house too. From the the beginning till closing, started facing issues both from Sales and Construction Manager (CM) and they were very arrogant in not responding in addressing our concerns/clarifications. CM gave us false promises and made us hurry during final walkthrough and promised in addressing few concerns but never responded later. Not only me, but even my neighbors are also victims in facing the similar issues. And this will definitely let Lennar down to move from a premium builder grade to lower grade and Lennar is not going to be a 1st choice for home buyers. ... More