Lennar Reviews in Raleigh Durham Chapel Hill, NC

Great area and overall process was smooth. Workmanship is poor and sloppy though

I think next time I take my time to tour the In said of the house more that I did. They are few things that I think was rush through. But overall am happy and live my beautiful plan.

Finishing of edges are not good. Counter top base finishing is not properly. Garage out side liner also not installed and aligned. My construction manager is Ryan.

There are few things I had communicated with the builders project manager which have still not been fixed. so not happy about it, there is also a hole in the roofs plywood (not leaking) but example of poor material used. I'm still in my 1 year warranty and will put in tickets to get them fixed, but this is just how my feelings are for an investment like this.

We had been shopping for a new home which offered updated amenities, such as tankless water heater, gas appliances, two car garage, nine foot ceiling, etc.. After looking around the triangle area we ended up choosing a Lennar home thanks to your outstanding sales team. They were very upfront about what was offered with the home and there were no hidden cost.

Best part of the process is the builder. Shawn does a great job and follows thru. Everything with delays and what not were not controllable. He updated us every Friday. The purchasing team was responsive. The only issues we had was using Lennar for the mortgage. Yeah part was a nightmare and we ended up using someone else, but it wasn't for a lack of effort on their part. Just disorganized and they sell your mortgage after 6 months anyway.

Great service from purchase to closing. Having many issues with the Hvac system. I wish they would have went with a better a/c manufacturer than Lennox. This is one of the lower end Hvac manufacturing companies. If you are going to build good homes , put a reputable hvac in them. Otherwise, love the affordablity, location and service from the Lennar people.

Could be very helpful if Lennar makes formal introductions of the home owner to all vendors including Charleston Management and all appliances manufacturers where warranty is provided. Essentially a complete guide list. Because of missing secret code I am yet to register with Charleston. Similarly the fridge broke down and tenant wanted to know how to get a work ticket issued.

I am very happy to buy Lennar’s home because home are very beautiful and they are very high quality.

So far it's been great. We been loving the house. It's calm and very spacious. Lennar has been good to us. We like everything except the bathroom near the kitchen and that outside we sometimes have a big puddle after the rain. Overall we like it.

The Lennar staff is easy to work with and always professional and helpful. Their patience was calming for my first time purchase by myself.

Overall quality is OK - biggest complaint is the sheer amount of trash left over from the builders. Rusty metal pins, screws/nails, shingles, concrete pour-over from the patio in the grass. Nightmare for anyone with kids or pets!!

Lennar delivered right on time as promised. It was disappointing that even the smallest request ( leave the wire clothing rods off and I’ll do my own) was not even considered. Mackenzie (sales representative) was snarky and hard to deal with. I also wanted a small name change from the contract to the closing documents and wouldn’t even consider ( cost me an additional $82 to add a quit claim deed to make name change after closing) and I paid cash for the home. I am very satisfied with the overall construction and appliances; though w/d could be more sturdy.

My overall experience was 4 stars. If we were provided everything that was initially offered when the sales person walked us through the house, we would have rated it a 5 star. But as we got into the conversation with our agent and Lennar, things started falling apart; no appliances were to be provided (yet other spec homes were having appliances delivered to other homes in the same state as the one we were looking at), resolution to the promised appliances wasn't the same level of compensation, the house was "cleaned" before our walkthrough with Nichole (construction manager) and there were many areas that needed to be recleaned. The standards for a homebuyer is much greater than the builder and at the end of the day, I would have liked to see the builder's team to think as if it was their house and would they be okay with the outcome. Lennar mortgage, Christy, was great to deal with throughout the process. She was quick to respond and explain things thoroughly. The warranty department has been quick to tackle some minor issues post moving in and I've been happy with this experience. In the end, the sales team started the home purchasing off on the wrong foot. If Lennar could get the sales team to not lie or mislead, the homebuying experience would have been great. And this is not my first time purchasing new construction so I do have previous experience in what a great experience looks like. Thank you. ... More

Very responsive to your needs with any issues

This is my second new home from Lennar. They are mass production builders. You get what they spec. I wanted a gas tankless water heater and despite the water heater being next to gas lines and the builder even drilling the exhaust hole in the siding they would not let me pay to upgrade. Make sure to do inspections. There were 3 structural defects that were pointed out to them then addressed. I loved my lot but wished I could have tweaked the interior a bit.

Great design and build for the price and location. Surprised to see couple of issues in electrical fixtures within months so can’t confirm on the quality overall until after some time. Everything was on warranty so not a big issue and their response has been pretty quick.

Great location for resale but I was really attracted to the amenities. The walking trail and park provide areas for enjoyment. I love the continuous sidewalks as well. The convenience of shopping and proximity to Raleigh is also attractive.

Picked a home that was already started. Really liked home and site location. The home came with so many upgrades and the quality of the build was really good. Compared to other new houses I’d visited, Lennar cottages offered more extras for the price. However, there was a serious grading issue that I felt should’ve been disclosed. Their resolution for it made the site not work for me physically and the salesperson knew that. Someone else on team helped get me another site, which was great . But getting this new site was dampen somewhat by having to accept a home that wasn’t the one I chose and not colors I liked. In addition, there were identified issues that were supposed to be resolved prior to my move in that were not. I have had to make several attempts to get most of those issues resolved. Lennar’s warranty team acted very quickly to resolve the issues I brought to their attention. However, I had to make several requests to construction for other issues to get a resolution and still have others not resolved after being in house over a month. So my experience is very mixed and somewhat disappointin. I will say the cottages are really good homes and with great options for floor plans. ... More

Very systematic and very effective way

Overall had a great experience with Lennar, this is our First Home. There are few hiccups but thats fine. Definitely will recommend for first time home buyers.

We were provided with regular updates during construction and any questions we had were promptly answered. Our construction manager, Scott, was especially great

We are absolutely thrilled with our new home, and our experience with Lennar has been nothing short of exceptional. From the moment we decided to purchase, the entire team made the process smooth and enjoyable. A special thanks to Brandon, our construction manager, and Luke, who were incredibly professional and attentive to every detail. Their dedication and expertise ensured that everything went perfectly. We also want to express our gratitude to Eli, our loan officer, who guided us through the financing process with ease and clarity. His support was invaluable in making our dream of homeownership a reality. The rest of the Lennar team was equally fantastic, always available to answer our questions and address any concerns we had along the way. Their combined efforts made this experience truly special for our family. Thank you, Lennar, for helping us find and create our dream home. We couldn't be happier with the outcome! ... More

I had a very positive experience with Lennar and its staff. They truly care and make sure you understand every step of the processes. Christy and the mortgage reviewer,Nicole,Erin,Chris and, Heleine are great.

Very smooth and transparent process.