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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 684 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

684 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Christy and the mortgage reviewer,Nicole,Erin,Chris and, Heleine are great.

  • Maria Elena T.
  • Verified HomeBuyer
  • June 20, 2024
  • Raleigh, NC

I had a very positive experience with Lennar and its staff. They truly care and make sure you understand every step of the processes. Christy and the mortgage reviewer,Nicole,Erin,Chris and, Heleine are great.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great experience overall

  • Deepak K.
  • Verified HomeBuyer
  • June 06, 2024
  • Raleigh, NC

Very smooth and transparent process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great customer service. Expected better build quality.

  • Daisy T.
  • Verified HomeBuyer
  • April 13, 2024
  • Wake Forest, NC

The Lernnar staff from sales to mortgage are great, very helpful and quick response. The insurance team response could be better. The star is Danielle from the walk through and explanation of warranty to follow up after move in. The quality of the workmanship is not what I expected from Lernnar, it definitely needs improvement.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Jacob

  • Venkata Siva Naga Raja Kumar P.
  • Verified HomeBuyer
  • July 18, 2023
  • Fuquay Varina, NC

This is my first home. I am totally impressed with Lennar and their team. My construction manager is too helpful and acknowledge any thing immediately and act. Totally positive experience

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Few huddle as first owner on construction area

  • Rahul S.
  • Verified HomeBuyer
  • April 18, 2023
  • Apex, NC

My home was first to get close on Phase 4 (Smithfarm) , Internet and address was 2 issues after move. Internet issue got resolved after a week whereas address issue is have not resolved even after 1 and half month ( clear communication gaps between builder and usps). Overall construction manager has done great job on this home. Great community.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very happy with my townhouse

  • Sieglinde M.
  • Verified HomeBuyer
  • January 24, 2023
  • Pittsboro, NC

I am very happy with my townhouse!

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Wonderful !!

  • Appalaraju N.
  • Verified HomeBuyer
  • November 15, 2022
  • Fuquay Varina, NC

The whole process right from purchasing to movie in was smooth and clean. We had a good experience overall. Sales team and construction manager had responded timely. Slightly I am not happy with the quality check by lennar, it could have been much better.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Listens to my concerns but takes time to fix them

  • John W.
  • Verified HomeBuyer
  • October 25, 2022
  • Raleigh, NC

Issues with lawn still looking like crap but is scheduled for this week. Much crap in back yard since closing at end of August but I cleaned much of it up yesterday (Oct.24) as I am having family visit this week. One of closet doors is not closing shut but I need to put in a ticket shortly to correct. When closing, called up Lennar lawyer for possible mortgage but never got back to me. This wasn't a main problem as I paid cash for the house instead.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Workmanship

  • Paul M.
  • Verified HomeBuyer
  • October 19, 2022
  • Durham, NC

Construction Mgr. is veer helpful and responsive. Workmanship of trade personnel leaves much to be desired. Pay VERY little attention to the results of their workmanship.

Total Score 4


Quality 2

Trustworthiness 5

Value 4

Responsiveness 5

Safety Issue - door deadbolts don't work + floors

  • Paula T.
  • Verified HomeBuyer
  • September 30, 2022
  • Durham, NC

(1) The deadbolt on our back door worked intermittently for awhile, but doesn't work at all now (seven weeks after move-in). The front door works manually when forced, but the automatic locking fails. We can hear it trying, so it isn't the electronics. (2) The floors look weird in some spots. It is hard to explain. It looks as if something has spilled. All & all we are satisfied, but the deadbolt issue is a big deal.

Lennar responded:
Hi Paula, thank you for your review, we truly appreciate the feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

Happy happy !!!

  • Prasoon G.
  • Verified HomeBuyer
  • September 13, 2022
  • Apex, NC

I am new home buyer ..totally happy with lennar

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Building process slow due to supply issues.

  • John C.
  • Verified HomeBuyer
  • August 30, 2022
  • Durham, NC

Building process slow due to supply issues. Minor quality issues upon moving in, but soon to be resolved. Lennar Mortgage company a waste of tone, very poor Customer relations and constant requests for more and more data . Even required my Wife’s initial Naturalization papers after being a US Citizen for over 50 years ! Supposed to gain access to community website after a short time, but already here for 7 weeks and no contact. So very poor community relationship.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Townhome buyers

  • Irene M.
  • Verified HomeBuyer
  • August 09, 2022
  • Durham, NC

The quality, attention to detail and amenities of our Lennar townhome is impressive. We love the layout of our new townhome. Our salesman Matt was great. He was thorough and would research and promptly reply to any question we had. Our constriction manager Sam was amazing. He was very responsive to any issue we had. Our concerns were addressed timely and he would communicate what we were to expect at each stage of a repair. Our only disappoint was Lennar Mortgage, specifically Kaiser. We did not get a loan rate lock that we thought Kaiser had done for us. Because of Kaiser’s lack of follow ...

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Sales office/contractor in charge-the boss

  • Millicent B.
  • Verified HomeBuyer
  • July 27, 2022
  • Raleigh, NC

Great help and. Super on site assistance

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - I was quite impressed by the construction manager's responses

  • Joseph C.
  • Verified HomeBuyer
  • July 19, 2022
  • Cary, NC

I was quite impressed by the construction manager's responses to our questions and concerns. Also, after closing, Lennar responded very promptly on the problem reports. One area that we wish to have a better/quicker response was the financial area.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Kristi was excellent.

  • Janet S.
  • Verified HomeBuyer
  • May 27, 2022
  • Raleigh, NC

Kristi was excellent. Always there for whatever I needed. Same with Vance and Chris.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Lennar was a good choice as a first time home buyer.

  • Jordan G.
  • Verified HomeBuyer
  • May 19, 2022
  • Raleigh, NC

Lennar was a good choice as a first time home buyer. The team was professional, responsive, and understanding throughout the entire process. Ultimately the home is what we needed at this point in time and while it's not perfect due to some blemishes left behind, it still turned out solid. One of the biggest hiccups we encountered was our mortgage/loan office left the company mid-way through the process and we were never told. We were given a new office and he never reached out to introduce himself or anything. We only found out who he was because we inquired about something and the person who ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - Overall good experience.

  • Joe J.
  • Verified HomeBuyer
  • May 17, 2022
  • Raleigh, NC

Overall good experience. Following items can be improved- 1.Use Blink security systems instead of Ring. There is no subscription associated with it. 2.Most of the Door locks are not properly tightened to the door. 3.Provide coaxial and LAN cable ports in all bed rooms. Mesh WIFI is not that great sometimes.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - From the first day I entered the management office and discussed

  • Mary A.
  • Verified HomeBuyer
  • May 17, 2022
  • Raleigh, NC

From the first day I entered the management office and discussed options to fit my need the caring, kindness and attention to detail was outstanding! The project manager addressed all concerns, making suggestions was with us every step of the way. We are very pleased.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Style of houses, quality and what was given as Tech Savy Home

  • Serena H.
  • Verified HomeBuyer
  • May 17, 2022
  • Wake Forest, NC

Overall we're satisfied. Things I would change is cheap plastic handles to open, close windows, cheap plastic handles on toilets for over a $500,000 expect more quality overall. Wasn't happy with tile work in Kitchen or area where furnace was stored was a mess and super dirty.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Updates

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2022
  • Raleigh, NC

Lennar kept home owners up to date on the progress as Sales Team & Construction Manager were constantly in touch. Workmanship was great. Overall experience was awesome

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Fast response and resolution from the warranty team - much appreciated!

  • Anonymous
  • Verified HomeBuyer
  • April 26, 2022
  • Cary, NC

Fast response and resolution from the warranty team - much appreciated!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Overall house buying experience was very good,the quality of

  • Divyeshkumar P.
  • Verified HomeBuyer
  • April 26, 2022
  • Apex, NC

Overall house buying experience was very good,the quality of all work is great, Recommend to my friends and relatives.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Lennar - working with our builder has been a pleasure

  • Michael M.
  • Verified HomeBuyer
  • April 21, 2022
  • Durham, NC

working with our builder has been a pleasure

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Quality of material and construction.

  • Nagaraja K.
  • Verified HomeBuyer
  • April 19, 2022
  • Cary, NC

Smooth process and most of amenities are in built with options.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4