Lennar Reviews in Raleigh Durham Chapel Hill, NC

Vet transparent process from beginning to end .

The communication between Lennar sales team and construction team is very good. As an out of state buyer, I am satisfied with their service, especially the construction manager Tony Baine. I had experience with building my own house before, and understand how many small works to be done every stage of the construction. But Tony made me feel that he was the onsite manager only for my house when he actually have more than ten houses in progress at the same time. Appreciate your hard work, Tony, thank you so much!

Matt, the Lennar sales/agent, is awesome. There’s nothing he could do better. Super responsive, kind and thoughtful in helping decide what house and lot would work best for me. Lennar Mortgage was also super easy to work with, and close was an easy process once we got the close date nailed down. Austin, my construction manager, was also very easy to work with, and a good guy, wanting to make everything right. Feel like he’s got too much on his plate, despite that, a positive experience.

Customer service was great ,the main building manager has lots of knowledge.

Our home was built during the pandemic under unusually circumstances and closed on time.

The level of communication was great, and they were eager to resolve any issues we brought up.

The mater bathroom and the master closet is big.

Overall was good experience, however 2 big negatives were : My deck is 20+ feet above ground and I have a nice big backyard and they didn’t build stairs off the deck so I can access that nice yard! Also, there’s no warranty on trees or bushes !

Overall great experience with Lennar.

Every thing good thanks you

The purchasing process was executed with professionalism and we were provided the necessary information to make choices and decisions. The construction process had some initial hiccups but our construction manager got us back on track and was extremely proficient in keeping us informed, responding to construction issues and maintaining the timeline for completion. Lennar could provide the home owner with less technology and a little more functionality.

I really valued the walk throughs and the onboarding that was provided to me. I would love to have another follow up with customer care just to go over some things as we’ve moved in.

We were actually not looking to build when we moved to the area but thanks to shady moves by Zillow and the crazy market, our hand was forced. That said, our Lennar build offered a floor plan and options that we really liked for a reasonable price in an area where we are sure to make back the value plus. The options offered were nice and despite the delays we are comfortable in the space now. We're looking forward to the amenities (pool and playground) and being able to be more interactive with our neighbors here.

The help from the construction department which I had contact with every week and gave me a weekly update. Also after we closed the customer care department which reacted in a very timely matter to solve any issued that we had.

good experience and customer service

Lennar did respond to our issues systematically. Sometimes it was slow but it's good in general.

overall a good experiences would hope in future they would;d offer more options in each package

Time and trustworthy was exceptional

Overall, through 4 months we are happy. We have noticed some workmanship that was below our expectations for a $475k home. Mike

Very fast and efficient build. A few small detail issues here and there, but to be expected. Would recommend for a new build.

The process and working with the staff was great. My only advice….be very observant and petty during you walkthrough/new home delivery. Look at counter tops for damages, walking vinyl floors in socks to feel n listen for imperfections. Look at the grouting.

Get all promises in writing!!!

Builder was great with explaining things and fixing everything that was asked.

Overall my experience with Lennar has been outstanding. The girls in the office and the construction manager had great communication and helped whenever they could to answer any questions or issues I had. This has turned out to be a great neighborhood as well! The only complaints I have is HOA which is currently run by a company that makes you feel like you live in a communist country. They offer no help or even a response when asked for it but is quick to tell you what you need to do or haven’t done with very little grace period. My other complaint is with the Lennar Mortgage side of things. Poor communication and waiting until the last minute to get everything in, causing closing to be pushed back by a few days. With all that being said, things have been great in the new house so far and it came with great upgrades making it a smart home. Thanks to everyone that helped make this a wonderful process in buying my first home. ... More

Good job..the style is excellent.!