Lennar Reviews in Raleigh Durham Chapel Hill, NC

The communication between Lennar sales team and construction team is very good. As an out of state buyer, I am satisfied with their service, especially the construction manager Tony Baine. I had experience with building my own house before, and understand how many small works to be done every stage of the construction. But Tony made me feel that he was the onsite manager only for my house when he actually have more than ten houses in progress at the same time. Appreciate your hard work, Tony, thank you so much!

I am extremely disappointed. At the beginning Lennar offers a paradise but after you buy from Lennar, they treat the buyer like an ignorant or even worst, they bully the clients.. Lennar products are of a terrible quality, and they don't do the repairs or acknowledge their mistake. Lennar uses the strategy of the bureaucrats, in where no one is responsible and nothing gets done. In a word Lennar is a bully company.

Matt, the Lennar sales/agent, is awesome. There’s nothing he could do better. Super responsive, kind and thoughtful in helping decide what house and lot would work best for me. Lennar Mortgage was also super easy to work with, and close was an easy process once we got the close date nailed down. Austin, my construction manager, was also very easy to work with, and a good guy, wanting to make everything right. Feel like he’s got too much on his plate, despite that, a positive experience.

This is my third Lennar Home, the loan process is not that great. And the overall experience is satisfactory.

This is our second Lennar home and the experience was even better than the first time! Everyone was wonderful to work with in all departments, purchasing, financing, building, closing.

Good company builds good houses.

I had a wonderful construction manager, Javier who was always responsive and forthcoming. Sometimes due to supply chain issues, the news was not good but Javier never sugar coated the news. He delivered it in an honest straight forward way.

It's my first home and we were excited through out the process.

My construction manager was Chris. He was very accommodating when I wanted to visit the construction site. He made every effort to address any issues I had. I would have preferred a better painting contractor for the inside of my home as that quality is not up to par. Chris had them back twice so after that I gave up. If you are buying a Lennar home try for a lot that has been assigned to him as he is the best (trained by Matt who was good too!)

House was not finished when we closed My contact person didn't even bother to contact me. He was on vacation. They did come back after we moved it but there are still many thing that could have been a lot better like all of the digs and dents in the moding and trim and window sills. I also am trying to figure out the whole smarh home thing and get the house balance for tempeuater. It is taking over a week for customer care to call back and they call the wrong number. I don't even know how to get help now.

Customer service was great ,the main building manager has lots of knowledge.

Homes are built with little to no pride of workmanship, just slap the homes up as fast as possible and any mistakes are overlooked or covered up with putty and paint.

communication was poor until the end and others got involved from lennar and got involved and we worked thru the issues

I would recommend Lennar to others

Overall not a bad experience.

Starting from signing the contract and till Closing the experience was awesome with Lennar. They provided timely updates and if there was any unavoidable delays they informed well ahead without any last minute surprises. Quite impressed with team work they do.

Lennar did what they have promised

The personnel are knowledgeable and professional. The house is delivered as per scheduled time

you get what Lennar builds. No changes allowed. It's a tract development and they are putting them up as fast as they can sell them. For that reason, attention to detail is your responsibility. If you see something wrong point it out and don't quit until it is fixed. I've owned it for 3 months and am fixing the trim and have already experienced roof leaks.

I think overall the workmanship is good quality and the walls are not so thin where you can hear everything which is great; however the most disappointing is the one car garage entry; I can barely get my car out; I have to be careful to hit the walls every time I leave and enter and it isn’t even a big vehicle. The builder should have considered and tested the garage entry and common sense would tell you to expand it a little. Also, the appliances such as the dishwasher and the oven are not the best to use, I would think we are in a new century and they would at least install better dishwashers, not the same ones from the 1990’s, also, the standard oven installed has a broiler at the very bottom of the oven separately…it’s so low it is like broiling things on the floor, that is horrible and such a hassle. ... More

i am really enjoying my new home . It was a great built

I would like to say special thanks to Jessica,RJ, and Parker for the status up date and on time responds emails/issues. Good job team keep it up.

Over-all the buying experience is a plus. However the Quality of Workmanship and Materials are left wanting more. My HVAC unit had to be looked at 10 times, furnace went out in the first week of winter, hvac leaked down into my walls after the furnace repair. I understand this is a subcontractor issue, but 10 times coming out not only took time away from me working but also kept me up late at night waiting on the repair company. Also 3 months into the home, there are already flaws in the molding, cracks at seams and nail pops throughout the home. I understand that these will be fixed before the 1 year mark, however I do beleive that less than 3 months and these things are visible already show that the quality of some of the materials are sub par. Also looking at flooring where it was installed there were some parts loose, which are being looked at as well. Jason on the warranty side has been absolutely amazing. The realtors have been as well, as they were made aware of issues and wanted to make sure that they were on top of it as well. While I love this home, it was definitely disappointing coming into this home with so many issues being new construction. ... More

We were really involved with the building of our house from Day 1. We checked the construction progress everyday. We took a lot of pictures every step of the way and let the Building Manager know when we had issues. You're the buyer, take control!

In general our house buying experience with Lennar is great, highly recommend to anyone who is looking for new construction houses.