Lennar Reviews in Raleigh Durham Chapel Hill, NC

Wonderful process and good communication by sales staff (Debbie Koffman).

Lennar really went the extra mile to make sure we were satisfied. Chris was very attentive to our requests and worked to complete in a timely manner.

Overall my experience with Lennar has been outstanding. The girls in the office and the construction manager had great communication and helped whenever they could to answer any questions or issues I had. This has turned out to be a great neighborhood as well! The only complaints I have is HOA which is currently run by a company that makes you feel like you live in a communist country. They offer no help or even a response when asked for it but is quick to tell you what you need to do or haven’t done with very little grace period. My other complaint is with the Lennar Mortgage side of things. Poor communication and waiting until the last minute to get everything in, causing closing to be pushed back by a few days. With all that being said, things have been great in the new house so far and it came with great upgrades making it a smart home. Thanks to everyone that helped make this a wonderful process in buying my first home. ... More

Good job..the style is excellent.!

To many excuses not to fix issues in timely manner. HOA unresponsive. Lawn care is not as promised by sales persons. Work done to minimal standards

Lennar was great from beginning to end. Our building manager was fantastic and the sales staff was terrific as well.

Check the work constantly, every detail

Personnel very friendly and helpful. Home materials used were inferior. Interior paint chalky, appliances installed incorrectly, sound of garage door opening and closing very loud, backyard grading nonexistent, sod crabgrass and weeds, much more...

Although we enjoy and like the community and neighbors, we were very disappointed with the quality of materials used and workmanship. As an example, we noticed the commode in the guest bathroom was extremely off center. Lennar refused to do anything about it and said it was within their level of tolerance. Quarter round molding in kitchen not finished with a mitered edge. Again, we were told, "that's the way we finish that area". They gave us a piece of molding so we can finish it to our "liking". The value is just not there for the money charged. As for the pressure to buy, Everytime we came to look at the models, the price went up. We came the next day to put down a deposit on home and the price went up $8000. The house was almost finished. The sales person had even told us to sleep on it and come back the next day. Lennar would not honor the price from the previous day. If you build with them be cautious and check out progress daily. ... More

Love our construction manager Steve and the office staff our great! Any issues they have been on top of it!

Our Construction Manager has been very responsive throughout the home building process as well as getting things done on our checklist once we were moved in. Now the sales people although they were nice, there were a couple things that we found out after the fact that would’ve changed our option choices & we would’ve been happier with our purchase having the proper knowledge during the buying period.

Overall great experience. House finished on time, but can’t believe the number of new homes being built now! Glad we got in when we did!!

I've only been living in the new home just 4 months, and I have had many issues. My front door is coming apart because the weather strips fell part causing the hot air to suck in. I called customer support and I was told that's I use the door too much so that's why the weather strips are falling off. I've only been living in the new home for four months and I shouldn't have to deal with those issues. I have had to get the kitchen cabinet repaired, the vinyl floor had to be repaired...so many issues. The quality of materials are super cheap. The dishwasher and the oven are the only items I haven't had to submit any service request for. The builder simply use cheap materials. ... More

Smooth and Easy Process! Very professional and proficient.

The buying process was great.

The buying experience was great. Everything went smoothly and every response was quick. I feel that they delivered quality better than I anticipated. So it is a good value for money. However the post sale service is not so good. There was no guidance on the electronic security system and till date I have not seen any feedback on that. Even for small repair they have very rigid time schedule which means you need to take leave for getting anything in the house. So the happiness of getting good home got mixed up with poor service.

I have a good experience to buy the house from Lennar.

The agent who sold the house to me miss-led me.

This organization is very professional and easy to deal with. We had a very pleasant experience dealing with their staff. Love the workmanship that went in to the house. I would buy from them again.

Great staffs! Great value for the price!

Great communication with weekly updates

Shocked by how often I was asked to give a 10/10 review of Lennar employees.

This is a great builder

This is my 9th Lennar build and the best experience. Build on time and the mortgage process was amazing.

In the 9 months between down payment and closing we grew increasingly concerned that Lennar was trying to sell the home out from under us. Tactics used to undermine the sale were devious and not direct with us as buyers. Received pressure to remove contingencies and written agreement about timing was brought into question. Now that we have closed and the process is done, we’ve been told by those in the know that the home value for price is equal or better than other builders. Workmanship on finishes is only fair (sanding, painting, door alignment, over use of caulk to cover up sloppy workmanship, etc.) Everything is builder grade. No substitutions were allowed, not even colors. Worst issue: after only 4 months of gentle use, engineered hardwood floors (part of the premium package) have scratched easily and repair is impossible. On other items reported, the warranty customer service responses have been very good. ... More