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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 684 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

684 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

builder manager not good!

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2024
  • Durham, NC

My house was delivered with front lock not work. And the manager was not friendly to work with.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Experience

  • Veera Venkata Satyanaraya K.
  • Verified HomeBuyer
  • June 20, 2024
  • Apex, NC

I am happy with the quality of the home. If lennar finishes swimming pool, children's play ground, and other amenities listed asap- I think it will be really helpful for us. Thank you

Total Score 3


Quality 5

Trustworthiness 2

Value 2

Responsiveness 2

Greatly underwhelmed by Lennar

  • Maria L.
  • Verified HomeBuyer
  • June 02, 2024
  • Durham, NC

The materials used do not match the price point of the house. It’s across the entire neighborhood. From the house materials, to the inside, to the outside. Here is an example that is almost laughable. The sod they installed was found to be Bermuda grass that was over-seeded with Rye grass It looks awful to say it nicely. They tried to tell us it was because we allowed weeds to grow, multiple landscapers said they were wrong and trying to cover their tracks. They figured it out at some point because the newer houses have lovely Bermuda. Some are more unfortunate than me - their yard is half ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Cheap materials but bad workmanship is the worst part

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Durham, NC

The sales process was great, and the person helping me handle the paperwork was responsive. The Lennar insurance team is terrible in that you have to chase them down for them to do their job, and even then, they don't do a good job at following through the whole process and ensuring your policy is in effect. They blame their system and customers for emails not being sent. The workmanship is terrible, and the place is filthy. Construction workers have no respect for the property, and you need to spend hours and close to a thousand dollars cleaning the place and shampooing the carpet. The ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Quality is very basic for the price paid!

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2023
  • Garner, NC

Beware of the quality of work done! Lennar just contract everything to third parties. Quality depends on the mercy of third party contractors workmanship. When you leisurely inspect yourself you will find several issues/problems. I would avoid Lennar given a chance!

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Not as expected

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2023
  • Fuquay Varina, NC

The quality of construction is not as expected and the customer care reps/ their contractors tries to escape fixes.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Lennar New Home Experience

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2023
  • Wake Forest, NC

Average new home experience. Upon sale very limited and poor follow-up experience having to chase up, and chase up on outstanding issues and concerns. At times, I felt my concerns were not taken seriously... concerns related to a brand new home experience for very, very poor customer care and follow up experience. Landscaping around the house when I moved in was deplorable and still today 5 weeks later is no better off. The utilities together with Lennar wish not to take ownership of very poor landscaping, that has been heavily torn up. This should be replaced, as I paid for a brand new ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Should have used quality appliances- and Better workmanship

  • Anonymous
  • Verified HomeBuyer
  • June 21, 2023
  • Raleigh, NC

GE cooktop is one worst appliance, despite of poor reviews , lennar went ahead and installed it, the knobs are made of plastic and it's hazardous. Paint work is poor, weird sounds from ovens and AC filters(ghost sounds).

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Cosmetically done poorly

  • Melissa Pricilla P.
  • Verified HomeBuyer
  • April 18, 2023
  • Garner, NC

While I enjoy my home, cosmetically, there was a poor job done on many things to cut corners.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Lennar does not follow up

  • Guy R.
  • Verified HomeBuyer
  • March 14, 2023
  • Durham, NC

We have stayed home 3 times for scheduled repairs that nobody showed up for. Never was called to let us know. Since the last time nobody has called to reschedule the repair. Once Lennar receives your money watch out.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Low quality materials and craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Wake Forest, NC

Problems every square inch of the house and yard.

Total Score 3


Quality 2

Trustworthiness 1

Value 2

Responsiveness 3

Nice House - But Features Misrepresented

  • Anonymous
  • Verified HomeBuyer
  • November 08, 2022
  • Wake Forest, NC

We really like our house overall. As with any large builder, we continue to find examples of shoddy workmanship and sloppy trim work. Our biggest issue was the fact we specifically asked about hardwoods on the entire first floor of the house and were told the house we were looking at would have hardwoods on the entire first floor. Upon flooring being installed carpet was placed in the guest bedroom, and the builder said that was the spec for the house. This is a small room and would have been a very simple and cheap fix for Lennar, but they simply do not care.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Need to have options when buying a house.

  • Jay D.
  • Verified HomeBuyer
  • September 13, 2022
  • Durham, NC

The house is ok. The obnoxious process of not offering people options in their homes has to change. For this reason alone, I would not buy from Lennar again.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Lennar - Follow up on service requests are slow and incomplete.

  • Patrick Z.
  • Verified HomeBuyer
  • July 24, 2022
  • Durham, NC

Follow up on service requests are slow and incomplete. Not what I expected from Lennar. Very disappointed

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

OK OK .Get issues resolved before you move-in

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2022
  • Wake Forest, NC

Overaall it is ok ok exprience. House has decent quality with no major issues. However, get every issue resovled before you move-in. Once you move-in, they say it's your responsbility. They did a poor job on lawn and now i have one side which is great and other side its just weed with in 3 weeks of move-in. they say it's my reseponsbility to ge the weed treated. I raised the concerned during the delivery about the dead pacthes and they said it's bermuda it will just grow back. it did not and now i have bunch of weed with in the 3 weeks of move-in. they really did a number on my lawn.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Average quality

  • Kiran S.
  • Verified HomeBuyer
  • June 16, 2022
  • Apex, NC

Average quality build with many small issues. Only some of them are covered by warranty. Few things are not covered and they try to deny the quality issues as not covered, Make sure to question any quality issues ahead of closing and insist on addressing them before closing.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Not great

  • Rose B.
  • Verified HomeBuyer
  • June 15, 2022
  • Durham, NC

The back light in the patio doesn’t work. They never put the shutters that goes above the garage, still sitting in the garage in a box. Looks like the spill the light grey paint on my dark brown floors did a bad clean up and you can tell.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 1

Lennar - Many issues were informed during our last meet up but they were

  • Prashant P.
  • Verified HomeBuyer
  • May 17, 2022
  • Raleigh, NC

Many issues were informed during our last meet up but they were no fixed when we moved in.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Nothing really

  • Anonymous
  • Verified HomeBuyer
  • April 19, 2022
  • Apex, NC

I would call mine a pleasant experience. There were a few things that were great, but overall it is a disappointment.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

The poor attention to detail in the trim work and painting.

  • Anonymous
  • Verified HomeBuyer
  • January 22, 2022
  • Durham, NC

you get what Lennar builds. No changes allowed. It's a tract development and they are putting them up as fast as they can sell them. For that reason, attention to detail is your responsibility. If you see something wrong point it out and don't quit until it is fixed. I've owned it for 3 months and am fixing the trim and have already experienced roof leaks.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Poor craftsmanship

  • Kristie K.
  • Verified HomeBuyer
  • January 12, 2022
  • Wake Forest, NC

Hundreds of flaws that aren’t all corrected. You have to inspect your home extremely thoroughly and stay on them about repairs or they won’t get it done.

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

Lack of quality

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2022
  • Raleigh, NC

Lack of quality. Townhouse was not ready for homeowner inspection. Blue tape walk through was rough as there were tons of cosmetic issues and rep was stingy with the blue tape. Zero flexibility to add anything. Too worried about the bottom line to even put in pendent lights over the island.

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 2

I would not pick Lennar to build my next home...

  • Bikram G.
  • Verified HomeBuyer
  • January 04, 2022
  • Apex, NC

Lennar did not use the quality material and did not install enough studs to support the weight of the house. My kitchen area feels so shaky that I fear it might break some day - specially around the kitchen island area. I reached out to Lennar reps with the problem but all they offered is lip service. Not happy with the experience...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Location

  • Evelyn V.
  • Verified HomeBuyer
  • October 14, 2021
  • Raleigh, NC

Building too fast craftmanship and the inside details not living up to the Lennar name. I was so excited about moving, I love the floor plan and the community just some major misses on the building standards and interior standards.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Not enough attention to detail Calling about problems no follow

  • Linda W.
  • Verified HomeBuyer
  • September 22, 2021
  • Durham, NC

Not enough attention to detail Calling about problems no follow through.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1