Lennar Reviews in Raleigh Durham Chapel Hill, NC

Build cheaper, build more, and charge twice what you would have charged three years ago. THAT’S the Lennar way.

Worst customer service! No one cares after the purchase of the home. I created a service request ticket and it was closed without any communication.

Extremely poor HOA, you are selling 3 bed homes and restricting 2 cars per home, no one mentioned these during selling time and now the selling agent Ashley doesn't even bother to respond, never going to buy from Lennar ever. We spent close to $1.5 M on properties at the community and that's the service we get Extremely disappointed and poor service

Signed our first home with lot of hopes, but we had a very bad experience with Lennar team (Sales, Mortgage). We had to close the home in APR, unfortunately my father in law was passed away during that time. We had to go to our home country for his final rituals. So we have requested for reschedule the “Final closing”. They have agreed and provided the new date. When we are at “Final closing” table, they have added 1 month penalty of 2800$ for the delay. We were shocked and surprised. Then we and our realtor called the Lennar team sales person and requested explanation of this penalty. But he was arrogant, never listened our version, instead they threatened like anything. If you withdraw now, we won’t give your deposit, he insisted like this. We had no option, either loose 2800$ or 10000$ deposit amount. We had no choise, so proceeded with the closing. Out first home, we thought it would be happy and precious moment in our life. But lennar team ruined this. I do not encourage anyone to buy a property with this company. I can share the Lennar team names who ruined our first home buying experience. ... More

Worst experience with the builder starts from sales team till handover team. They behave like monark. Very rude. Not ready to accept any of our requests. Agreement is mostly from their side (one side ). they can change what ever they want.

From signing the contract to requesting service for items covered under builder warranty has been a horrible experience. The builder is using real state agents to other bidding, who have no idea about the building process or the established standards. Everything in the construction process is contracted out to third parties that hire workers at minimum wage without any construction experience. The quality of work and finishing is awful. Their only purpose is to quickly proceed from contract to closing. Do not waste your time, money, or energy.

I feel like cheated by the front agent with the bidding process. They have made not go with the realtor stating that we would have an advantage. Later we found that it is an absolute lie. They have lied us at corporate level.

Not a great satisfaction after buying home from Lennar

One of the manager had sarcastic behavior. totally frustrated with buying process. There are lots of scenarios which describes the builder behaviour.

I am rating because of the issues I faced after I moved in. I booked remotely house in Devon Square and during inspection we showed multiple things but they didn’t fix even after months of move and even after we raised multiple requests. On top of this they also charged me $200 for inspection I dont know what that was for. Also I got the electricity bill dates before the closing date and they are asking me to pay. What ridiculous this is…

Had a bad experience with the recent buying process with builders mortgage and couple of sales rep.I am fortunate to close the house on time.

I had terrible experience, one of the sales representative was very rude and never speak politely with customers. Multiple home owners mentioned this, not sure if Lennar really want their team to rude with their customers. I am well aware of home buying process and a home owner and helped some of my friends as well with the process. There were multiple issues identified in the walkthrough and they have not written down any of those and forced me to close the house without resolving any of the issues. I reached out to sales/construction manager multiple times to resolve the issues, no response at all. I even opened a support ticket with customer care, its been almost 2 weeks mo action was done and I really dont have hope as well. Will wait for few more weeks and share my experience with all my family/friends/ community people in the area as I don’t want others to suffer this. ... More

Lots of things at home aren’t working Soap dispenser in kitchen None of the ring devices are working except for door bell (the device says already in use) Landscaping was done worstly Lots of water down pools on the concrete And the road behind our house One the window board was broken And lots of things other things I cannot get in this notes I had worst sales experience, there lots lies and cannot keep the promises. This is my second Lennar home and I am definitely there won’t be third Lennar. I am sure I am not recommending to any of my friends.

I have been dealing with issues in house build since i purchased the house. Water has been sitting in water meter for weeks, no solution has been provided under warranty only workaround has been given. Finding missing electrical outlets. Bad grading done, improper landscaping. cheap quality porch door. Finding cracks in dry wall close to electrical outlet which tried to hide by paint.

I bought my 1st house in 2018 and that was from Lennar Construction. We liked a lot and that quality of construction and service made us to go again with Lennar for my 2nd house too. From the the beginning till closing, started facing issues both from Sales and Construction Manager (CM) and they were very arrogant in not responding in addressing our concerns/clarifications. CM gave us false promises and made us hurry during final walkthrough and promised in addressing few concerns but never responded later. Not only me, but even my neighbors are also victims in facing the similar issues. And this will definitely let Lennar down to move from a premium builder grade to lower grade and Lennar is not going to be a 1st choice for home buyers. ... More

Lender was not responsive. After the builder ensured us that all of the items on our inspection was complete as well as the items we marked with blue tape, we found several items were still not completed and even noticed quite a few pieces of blue tape were still present at the home delivery meeting. We also had a leak in our brand new roof and a sewer gas smell that took almost a month to resolve.

I don't want to give a single star to Lennar. My home buying experience with Lennar is my worst and biggest mistake of my life and i'll not recommend to my friends and colleagues to buy a home specifically from Lennar.

Inspect your home thoroughly before closing! Workmanship issues may not be covered under their very lmiited warranty.

Will not recommend Lennar to anyone

1)construction manger ryan Lenner Geneva one the worst manger I haven’t seen .the way he talk not even respect to costumers treated as a labor 2) if we show the mistake and show an other properties with same plan then also he will accept ..simple ignore the issue. 3)management : price are drop next day after closing and they are decrease the property values they not even respond to email . Simply ignore it 4)landscaping is not done properly ,if we ask and send email they will not respond it . 5)cheap plant they keep as Lamdscaping plant compare Neibhours 6)end of yard they not installed glass or not even level the area . Just cover with pine stripes. 7)application gas stove nobes are installed plastic ..they are damage Overall all they are respect consumer .. ... More

Our experience with Lennar is that outside of the construction managers, there is a substantial lack of follow through and integrity.

Build quality is too poor.Flooring is pathetic,Vinyl planks are coming out already just in one month.

Worst mistake ever: - Windows that don’t work - Cracks in garage and wall damage behind gutter - Missing downspout on other side of driveway - flimsy doors and locks - Downspout that wasn’t installed in correct location with no splash block - Screwed up sidewalk with cracks - Outdoor spigot that seems to have an internal leak - Mystery water marks on exterior concrete wall -Nail pops - Mystery blue ink on shower floor - non-working sprinklers - water tank in attic, heater in attic (why such an inaccessible location?) -non-existent customer service and banker’s hours - no mail boxes at house - only at the stupid useless clubhouse. Why only 1 location not like four?? - builder failed to disclose they are building a 900 unit apartment building less a half block down my tiny side street?!?!?! - development might be built across street by them too. - no irrigation water system -$2 sprinklers are NOT an irrigation system. - Gas everything? Why such a poor environmental choice? - Dead trees - my neighbor’s tree is dead and it’s not been replaced - crappy appliances ... More

Our family's experience with Lennar, unfortunately, has been TERRIBLE. Lennar has completely ridden a hot market wave to take advantage of buyers and gotten away with poor quality finishing and broken promises. The home buying experience. We bought a home in Apex that was completed and closed almost 6 months after original closing date. When talking to the sales team given all the implications this delay had on our family, instead of listening, acknowledging impact of the delay, they took cero responsibility and blamed suppliers for their broken commitments. And yes, we understand the supply chain crisis impacted everyone, but knowing this was a critical time, with 2 years of pandemic to have adjusted to the crisis, Lennar did very little to stay ahead of the challenges. Very poor planning and professionalism to handle complexity. In our convo with the sales manager (John), a guy completely clueless, after the convo I really kept asking my wife how is he even qualified for the job. John agreed to follow up on a few points we had sincerely expected they could support, and instead of responding to these points on time how you would expect, almost a month later he responds to them, after multiple follow ups, and his response practically quotes the contract and how they are in no obligation to meet our request. He was right, but my point is, they didn't even try, ignoring and maybe even believing they had no responsibility. clueless. And this is not all, and probably an error we committed, but still something Lennar Sales team should have advised on. There is a sight triangle that goes through our property. As a first time buyer I didn't even know this was a thing, but the issue was, it was never really advised. Their sales team, could have taken a moment to inform this was the case and its implications, but it was completely omitted from their sales pitch. Closing At closing, the home was far from ready. They made a list of promises of things to fix. And it's been 2 months now and the list has not been completed. We've had to contest everything, because they don't show a genuine interest in helping and completing the job. If there was anything agreed upon by their construction manager, be assured that the post-sales team doesn't really care. They'll want you to have evidence because their word doesn't really count. Of course we should have known this, and even with evidence it's been challenging to get them to accept responsibility over their commitments. The home We've been shocked by the poor quality in terms of finishing for a single family home in Apex done by Lennar. They really don't care and expect their customers to simply be ok with it because the market favors the builder. Going up the stairs in our home, if you see underneath the rail, which you can if you are going up the stairs, the job seems done by children that are playing arts and crafts and not by professionals. The holes done for the rails are all uneven, no consistency, really done favoring speed vs a job well done. I've sent them pictures of how it should be and they said they could not do it that way, so you can't do it right? Overall, having the opportunity again, or hypothetically turning back time, I would never buy a house with Lennar. ... More

Horrible buying experience. The house got delayed for 6 months from the expected closed date. I am still working with the builder for fixing all the issues two months after closer.