Lennar Reviews in Raleigh Durham Chapel Hill, NC

Before purchasing, I was made to feel important. The day after closing, major water issues surfaced. From that point, I no longer felt important to Lennar. It took 20 days for the water issue to be fixed. I was not compensated for being displaced during that time. My time nor delayed moving plans were not considered at all. My first month mortgage was not prorated. As a first time homebuyer, it was awful and traumatic! It was a nightmare! I closed on March 1st, and, I'm still awaiting a reply from Lennar management. Lennar has yet to rise to the occasion and make this situation right. At this point, I would not recommend Lennar. ... More

We have been very happy with our new home and the responsiveness of Lennar and staff over any concerns or issues.

recommended

My property happens to be the end unit on the side of the busy road where cars come at 45 MPH. I have taken photographs highlighting the need of the fencing similar to the fencing adopted by neighbor communities in Amberley area who are on the same side of the busy road. I wrote a note to Lennar sales, Lennar land department.. still they are not addressed. Their say is, its not in the layout and cannot be actioned upon. I have been asking the sales team to direct me to someone on the land department to talk about my concerns, I have never been directed till today. It has been almost 4 months after I closed and moved in. Yet to get a answer. THis is my biggest concern. I really want someone from LENNAR land department or someone higher up in the hierarchy to contact me to discuss this issue. ... More

All staff members are available to help us very cooperative and helpful

Lennar has changed the beginning of recreation building 3 times. The also can't control the contractors who block driveways, blast music all day and toss garbage on lawns daily.

Overall we are happy with our home. We were extremely disappointed that the HVAC unit is right outside our master bedroom window, it constantly wakes us up every single night and I am not pleased at all with that. We were never told it would be there, on the model it was on the side of the house by the garage and we assumed it would be there on this house. We've had numerous issues with the carpet, and an independent inspector came out recently and said the company failed to properly seal the seams at the transition, causing constant fraying. Kevin Boardman has been great in responding to our issues, but I really wish we didn't have so many. ... More

Many choices and great service,

Terrible quality and refusal to address issues. Construction manager is unorganized and dishonest. Closing never takes place on time; unnecessary delays due to poor management. Builder cuts corners and tries to force you to accept poor quality work. Would never recommend Lennar. Neighborhood is nice with great people, but the build was not a good experience.

The buying experience was smooth. I would buy from Lennar again!

Very pleased with our purchase.

lots of electrical issues and when you call call center(customer service) they are rude and keep telling you that they are trying to reach out the contractor but since they are out in the field, its tough to get in touch with them. we have been in house for almost 5 months and still have issues pending since we moved in.

My back door is not working they war supposed to come back an paint what they fix an have no heard from anyone

We are very satisfied.

There are too many issues to mention, so I’ll name a few. First we signed in August 2018 for a “quick move in” and was told it should be completed end of October or mid November. Delay after delay. We finally closed February 28, 2019 and there were still some things not finished. There were a lot of careless mistakes, poor paint job, issues with things, paint on floor, bathtub and light fixtures, yard was not leveled as they said it would be - there was a big hill in the backyard that wasn’t there when we signed to buy the house and we asked many times for them to level it and they refused. They got very ugly and pretty called myself and my other 2 neighbors with the same problem liars. ... More

I bought my Lennar home just a few months ago and I am so far impressed with the quality and the value.It’s not a custom home but you would not know it .The builder did a good job of pointing out or finding cosmetic imperfections that i didn’t even spot and correcting them . The efficiency has been great with power bills for my 2200 sq foot home bring only about $.20.00 more s month than my 800 so foot condo I moved from . Eagle home mortgage ,their lender ,was good and easy to work with compared to lenders I have had in the past . I had an issue with my garage door that was corrected quickly. Other than that I have had no other problems. The home automation features are a great convenience and they sent out a tech to hook all that up and show me how to access all the features. All in all a good experience with Lennar especially for the price paid . ... More

Several open issues during and after construction. Materials and fixtures used are of poor quality. Landscaping is a joke. All contractors completing warranty work should be closely supervised for a favorable outcome. They love to cut corners and just get by. The reason it wasn't done right the first time was due to lack of supervision and quality control. Insulation is falling out of the attic and into our guest room closet through the light fixture every time the closet door is opened or closed. Patio door is crooked and none of the appliances were level. The garage door was improperly installed and had to be redone. Interior paint job leaves a lot to be desired. ... More

Poor workmanship - the wall is bowed in the bonus suite - was told that “it is what it is”

I absolutely love my home and have enjoyed working with Chad Aycock and John Faircloth. Matt from customer care has been helpful too. My main issue has been with my property. The yard was poorly graded and the yards are not 100% sodded. This is causing erosion on the back part of my property. The poor drainage was causing a lot of standing water on my property and it took a few months for it to be fixed. The issue has been addressed and a French drain was put in. It looked great at first but the dirt is starting to settle and you sink down into the ground where they dug the trench... the ground was not properly packed to avoid holes. It also took the landscapers 3-4 trips to complete the job. They kept coming out because it was not done properly. Overall the house is great. I love the neighborhood. I wish the whole property was sodded because I think moving forward sod is being provided on all of the properties. ... More

Craftmans ship is terrible. Trim used is cheap wood. Paint was terrible and all over our flooring.

I am impressed with the workmanship, my primary home is from Lennar but my second home is way better than my primary home from Lennar.