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Lennar Reviews in Portland Vancouver, WA

What Portland Vancouver Homeowners Have to Say About Lennar.

Read all 241 verified reviews from homeowners that built a new home with Lennar in the Portland Vancouver area. Portland Vancouver homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4 out of 5 stars in Portland-Vancouver Area

241 Reviews in Portland-Vancouver Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.9

Value 3.9

Responsiveness 4

Lennar in Portland-Vancouver Area

View Homes

Customer Reviews

Lennar - One of the worst experience we ever had with Lennar.

  • Ami Kuo Mei H.
  • Verified HomeBuyer
  • July 23, 2022
  • Brush Prairie, WA

One of the worst experience we ever had with Lennar. We had a bad experience dealing with salesperson Melinda to construction lead worker Louis said they would take care of the stuff but never did. We found a lot of water in the crawl space and pointed out sidewalk concrete damage during the construction workers. They trick us into accepting the defaults in the house and convince us they will take care of it but once we close the house they leave us in the dark. Honest advice we would not recommend anyone to buy from Lennar .

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

First Time Home Buyer - Would not use LENNAR every again.

  • David M. S.
  • Verified HomeBuyer
  • March 01, 2022
  • Forest Grove, OR

When expressing my concerns to builder, they just laughed and ignored the concerns. The builder repeatedly and intentionally stalled providing some key details (especially purchase price) so that they could drive the purchase price up ~$60,000 in 4 months). The quality of workmanship leaves something to be desired (things are already breaking after only 3 months in the home). The builder is unresponsive to requests to correct issues (still waiting for a blind rod to open/close blinds; still waiting for deck stairs to be fully finished (missing side trim) after 3 months

Lennar responded:
Hi David, thank you for sharing this detailed review. We are sorry to hear about the delays in construction you had to face during the building of your new home. Also, we would like to apologize for the poor communication and follow up you have received for your concerns. If you would like us to follow up with the team, please send us a note with any details you can provide at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Value 1

Responsiveness 2

Lennar - I have had bad experience with construction management and poor

  • Ali A.
  • Verified HomeBuyer
  • January 23, 2022
  • Cornelius, OR

I have had bad experience with construction management and poor worker experience where left unfinished job inside and outside of my home . They did poor job .

Lennar responded:
Hi Ali, thank you for sharing your review. We would like to apologize for the poor experience you had with the construction and communication of work in your new home. If there is anything we can do to help going forward, please send us a note at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - House material are cheap.

  • Maan H.
  • Verified HomeBuyer
  • December 23, 2021
  • Gresham, OR

House material are cheap. And there’s no good customer service.

Lennar responded:
Hi Maan, thank you for your review, we appreciate your feedback. We are sorry for the poor experience you have had with your new home and local customer care team. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible experience

  • Surya K.
  • Verified HomeBuyer
  • April 10, 2024
  • Happy Valley, OR

One of the worst home buying experience I ever had. Do not recommend Lennar to anyone. Everything is terrible, starting from home buying experience to built quality. Bought two units in a span of 4 months and both the experiences are horrific and both the units built quality is subpar.

Lennar responded:
Hi Surya, we apologize for your experience with Lennar. We are truly sorry because you have experienced quality issues. Please continue to reach out tos us with anything else that you may need with your home. -Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Poor quality for $800k home.

  • Thomas R. B.
  • Verified HomeBuyer
  • January 19, 2022
  • Oregon City, OR

None of the property have flat land nothing was don’t from a landscaping perspective. All of our properties have bumps and uneven land making it extremely difficult or impossible to use a tractor or lawnmower to cut grass. Extremely disappointing. I will be going door to door talking with my neighbors and petition for this to be corrected by Lennar.

Total Score 1


Quality 2

Trustworthiness 2

Value 2

Responsiveness 5

Worst experience ever!

  • Anonymous
  • Verified HomeBuyer
  • December 05, 2024
  • Longview, WA

Was promised several options for internet in this area by the customer support manager and PDF. Bought the home and moved in to discover I only have 1 option and it’s the worst internet provider in the area. After the initial work through areas that needed to be approved weren’t address by the time we did a 2nd walkthrough. I have coworkers that were looking to buy in the area and have drove them away from Lennar after my terrible experience.

Lennar responded:
Thank you for sharing your review. We are sorry for any issues you might have experienced during your Homebuying journey, especially with the internet provider options. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buying a Property from Lennar is VERY VERY STRESSFUL

  • James S.
  • Verified HomeBuyer
  • September 11, 2024
  • Longview, WA

The documents process was extremely slow. We had to speak with 8 different people for the proper forms and access to websites. Filed complaints against 1 woman who would not return phone calls and dragged out underwriting for weeks!!

Lennar responded:
Good afternoon James, Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

warranty people bad service

  • Kristy U.
  • Verified HomeBuyer
  • July 26, 2023
  • Canby, OR

every things is no the answer give them deposit check for the house working on the loan told them i will go on vacation for two weeks they sold the house we deposit ;{

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Owner

  • Ahmed E.
  • Verified HomeBuyer
  • July 11, 2023
  • North Plains, OR

I thought people were unfriendly and at times dishonest. They submitted a form with a forged signature to the title company. The buying process was very rigid and not flexible. You are better off buying from a private property then dealing with lennar

Total Score 1


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Poor builder, quality and service

  • Anonymous
  • Verified HomeBuyer
  • December 12, 2022
  • Canby, OR

Major construction issue of water collecting in the crawl space. Unresolved after nearly three months. Customer service not responsive even to smaller issues. Walk thru are perfunctory. Explanations of home systems basic at best. They just want to slap up homes, push the sales and move on. Little care for customers who paid top dollar for a very mediocre product. Home marketing promises everything included but they excluded a refrigerator and air conditioning unit. What is provided is low grade as are the building materials.

Lennar responded:
Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home. If there are any issues that have not been addressed, please contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar Gales Creek

  • William R. S.
  • Verified HomeBuyer
  • June 15, 2022
  • Forest Grove, OR

Lennar, where to start with you!!!! ABSOLUTELY the worst home buying experience. It literally took my having to locate Greg (Lennar Homebuilding and Land Regional President) via his personal cell phone number while he was at home to understand how someone by the name of Kelli (Director of Sales & Marketing) could be such a heartless, cold, foul individual!?! It wasn’t until this stage in the process we actually had a conversation with someone in Lennar Corp who actually had brain cells, and functional ears. For that, I thank you Greg. You were the first person in Lennar corporate that ...

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Totally dissapointed with the entire home buying experience with Lennar

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2022
  • Hillsboro, OR

The entire experience was really bad for us On the day of “celebration” there was still fencing that needed to be STARTED apart from the many many issues that needed to be addressed in tbe house . On the day of handing over the keys , the house wasnt cleaned , fencing wasnt done . And AFTER we moved in , random people would showup at our house and start working on stuff .

Lennar responded:
Hi, thank you for sharing a review. We are so sorry to hear about the state of your home and poor communication you received for those items after closing. If there is anything our team can do to help, please send us a message at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Do Not Recommend

  • Melissa W.
  • Verified HomeBuyer
  • January 15, 2022
  • Camas, WA

I really have nothing good to say about the experience. Lennar is very slow to respond to issues. I would absolutely not recommend asking for any upgrades as I promise those will get screwed up too. They have already moved on to building the next phase of homes and see little urgency in helping to fix issues with their existing homes. I hope my experience is unique but I don't think it is from what I understand. Good luck if you choose a Lennar home - you'll probably need it

Lennar responded:
Hello Melissa, thank you for sharing your experience. We are both sorry and disappointed with the poor service, slow response and lack of follow-through you received, especially during what should be a rewarding time for you. If there are outstanding items we can follow-up on or assistance we may provide, please don't hesitate to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Horrible Experience!

  • Michelle D.
  • Verified HomeBuyer
  • December 09, 2021
  • Ridgefield, WA

There has been nothing positive about buying my Lennar home! I do not recommend!

Lennar responded:
Hi Michelle, thank you for leaving a review. We want to apologize for any frustrations you encountered with your new home. If we can ever help out, please contact us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Disaster from the start, homeless squatting and cheap materials.

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2021
  • Brush Prairie, WA

Disaster from the start, homeless squatting and cheap materials.

Lennar responded:
Hi, thank you for this review. We are sorry to hear about your disappointment and would like to help in any way we can. Please reach out at corporatecustomercare@lennar.com, if there is anything needing attention. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1