Lennar Reviews

I have been lied to by almost everyone associated with Lennar. Starting with Lennar Mortgage to the new construction manager at the 3 final house walkthroughs. Promises made promises broken. Even the warranty process where cases are closed when parts on order take longer than Lennar likes. And another created when work scheduled and closed again when work not completed. Only to be resubmitted again and again. Who are you fooling? Not me. Lennar get your act together.

Great incentives.Alex from Lennar mortgage is hard to work with. Disappointed with the second walk through. The issues were not resolved as expected. Paul from customer service is great.

Our new home like many has a few things that need attention, it's taken a month to get one repaired, while another one we're probably going to be waiting for 2 weeks for the part and being the holidays, be next month before it's repaired. The overall expectations of the house has been met, there are some areas that would have been better like the laundry room being a foot wider would have made a big difference. The dining area would be great if they stressed the area for a ceiling fan, it's only set up for a light fixture. The house meets all of our needs and we're excited to see the community grow and all it has to offer. ... More

Had a great time buying a home with Lennar. We've bought other new build homes before and this was the one builder who walked us through every detail and addressed all of our concerns. The process after closing was also good if we needed something done for warranty, some issues take longer to fix than other but that is due to the availability of the contractor. Overall we would recommend buying a Lennar house because it has been a very positive experience for us.

Very pleased with my Lennar experience! Great house, great price and an easy and painful process. Would definitely recommend Lennar and would purchase again!

The Lennar team was very personable, but it’s clear they are overextended, with more work than they can reasonably manage. As the home neared completion, the contractor’s quality noticeably declined. The finish work was subpar, and it appears the focus was placed on quantity rather than quality.

I did have a home inspector for the townhouse. He found some minor issues that were addressed, but would not have been had I not had an inspector. Including a broken ceiling fan. Although the terrible over cuts to install the floor were initially ignored and I was told they would not be fixed, It was a deal breaker and I was ready to walk away. Finally, after my agent, the selling agent and the supervisor were all together, a plan to fix the problem was agreed on. It was silly that I was told this was not something that would be repaired. It never should have happened, nor should it have passed. The floor installer made the same terrible cuts on other units. Possibly those buyers had no idea that this was unacceptable. But I do understand other units were repairs as well. ... More

Very nice home bright and with great view.

For the price and the ease (although buying a house is never easy), Lennar was worth it. Our home in Shaded Tree is beautiful, but definitely has things that will need to be remodeled down the line for higher quality. Their employees are all helpful and attentive, but the tedium of going through a big company can be a headache in its own right. Overall a good experience. Our realtor helped a lot too. I would suggest having one even going for a new build.

Overall, construction choices feel slapped together with no fore-thought on the completed project. Lower quality trim shows areas that should have been sanded smooth prior to painting. Have had an issue in my yard since day one, and have been tossed between HOA and Lennar for resolution. I had high hopes for this next chapter in my life.

We are very pleased with our new Lennar home! We feel we received a very beautiful, well-built home, for a competitive price. The Lennar process is very structured and moved along nicely throughout the entire building of the home. We were kept in communication along the entire way. The final walk through we had very minimal punch list items and was impressed with their attention to detail.

We were disappointed in the quality of the cabinets and drawers. the upper cabinets cannot be opened together without creating damage. They are not deep enough by an inch and the drawers are very shallow as well. One outside hose bib is not enough. The website and final/actual inclusions are not consistent. The people were all great. It was very frustrating to have credit cards that I use for business get added to the home mortgage with my credit, debt to income ratio and 30% down. My realtor spent 3 hours on her hands and knees cleaning paint off of the floor.

Overall, the experience was not satisfactory. They are very rigid in their decisions, and nothing can be changed or modified before the closing, which is not acceptable. Even if you like a few items, there is a high chance you will not like others, yet you are forced to accept everything as it is. This makes the entire process feel like a waste of money. Additionally, they are not cooperative when it comes to correcting faulty work or mismatched items.

We love our new home. Our Sales Associate Harrison was very helpful during the buying process. He’s was patient with the 100’s of question I asked. Lennar builds a beautiful home.

Overall horrible experience from start to finish....and I ended up going with another builder!!!!

Sales rep amazing customer service helping me through all the issues amazing considering all the bad things about the house

It seemed to me that the communication was lacking, we had to buy from Lennar because it was a new home, but I would not recommend them as a mortgage company.

We were excited to purchase our new Lennar home, but a few issues made the experience far less smooth than expected. Just two days before our scheduled closing, Lennar informed us that the closing would need to be postponed for more than 30 days. This last-minute notice created a lot of stress and logistical problems that could have been avoided with proper communication. Less than one month after moving in, we experienced a flood on the first floor caused by Lennar’s workmanship. On top of that, we found a few cracks on the drywall throughout the house. While we understand that new construction can come with minor issues, the combination of these problems definitely impacted our overall experience. We hope Lennar improves their communication and quality control so future homeowners can have a smoother journey. The home has potential, but the experience could have been much better. ... More

The homes are average build. The quality of the materials used are subpar. These homes are not forever homes. Please get a good home inspector and ensure Lennar addresses the issues found. The Lennar Mortgage Company is horrendous and just flat out terrible. They are very unorganized and the underwriters are incompetent. The delays to closing are purely on Lennar Mortgage. They do not compensate or accommodate for the delays. IF you decide to buy a Lennar home, just be ready to have a Full-time job going back and forth with them to close on your home.

It has been good experience working with Lennar team, be it the sales rep, loan officer or on-ground staff.

This was my 4th lennar home purchase, house is in great condition, very transparent with information, and extremely helpful. Process is streamlined and easy.

It was a really nice experience

Start to finish was a wonderful experience, everyone was easy to work with, spacious well thought out floor plans.

Hard to contact responsible party.

Putting in the offer and initial approval was great and super helpful and easy. We were moving in from out of state, we HAD to close the day we flew in, technical issues made that difficult, the mortgage company waited HOURS before deciding wet signatures were okay. It took 3 days and 3 different people to figure out why we didn't have hit water, the cutouts for our washing machine weren't done and it's been one thing after another since. Now we have a leak in our bathroom and got stood up last night. The construction manager has zero clue what she is doing. I think I know more about construction than she does. I like my neighborhood, the house layout but the craftsmanship and customer service and response times could use some work. At this moment I wouldn't buy a Lennar Home again. ... More