Lennar Reviews

My Wife and I recently purchased a new home from Lennar, and we couldn't be happier with our experience. The entire process, from the initial consultation with the sales team to the final closing, was incredibly smooth and well-organized. Thanks to everyone involved!

Great experience from start to finish

Lennar has been great to purchase our home with from the very beginning with Chris John who was absolutely the best in helping navigate the mortgage process and Josh Karcher who helped handle any small hiccups with surface related issues to everyone inbetween who expedited and responded internally Billy Degan Billy Cole and many others who were extremely supportive kind and responsive

I appreciate that the yard was completely done and the cabinets were nice but somewhat small. Nice place very quiet

Absolutely poor quality worksmanship well outside ROC standards the builder allows to pass inspections. Dealing with their finance team is a nightmare - failure to close on time due to their errors and still asking for more documents months after closing.

From the pouring of the foundation to the framing of the walls to the walls being put in I was here. I was constantly asking for the walk-in shower that I needed and never got. It was a need. Necessary for my wellbeing.You were more concerned about the quota than the welfare of someone health.

Good experience. I love my house and I love The process that was very fast and easy

Lets start at the beginning. We came to Veranda preserve to purchase twin homes, for my wife and I, and for our daughters to live next door., Mind you we lived in the Tampa Area, before the purchase. First we told the salesperson that showed the homes, that we didn't want an electric compartment outside our home. Next we asked about fencing in both yards, without a divider fence. After we left the agent kept telling us what lots we were purchasing, but being a distance, we thought we were getting the house with the wood plank tile. Well at the first home walk through we were shown the the wrong home with the electrical compartment out on the lawn, and no wood plank tile flooring. Then come to find out WE HAD to install a divider fence WE still cant program the Ring doorbell and the Schlage deadbolt. Did the reset on the Ring quite a few times, and it wont connect. The Schlage deadbolts lights wont come on to program it. And just this week we had the AC go out. There was water in the pan. We drained the pan and line, but next morning the pan was full of water. The AC got fixed after we call Lennar for no AC. The problem was the drainage line was not properly installed, and the water wouldn't drain because of the angle of the hose. Then there is the minor things, like opening up the refrigerator, and the door hits the light switch. and Cabinet door handles hit the walls when opening. Oh lets not forget getting the glue off the floors or the sprinklers flooding both sides of the back ward. Being a Realtor, I shake my head at all the false things we were told, and the poor designing of the cabinets and refrigerator. I will be surprised if I ever get a response to this. Not a great feeling to want to refer clients to these homes. ... More

My worst experience buying a home! I can’t even have a shed because the HOA said so. I’ve had to fix two doors because they don’t close. When I replaced the carpet with LVP, the amount of trash and debris swept under the trim was unbelievable! I have pictures. My yard looks like a construction site with the trash left in it. My vehicles need to be washed every 2 days because of the dust. Vouchers should be given for car washes. I don’t understand why when the sod is laid that that the good sod is in the front of the home and the crap sod is in the back. The sprinkler system only does the front and side of the home. I added additional rain bird sprinklers and fought through construction debris to get it installed. I’m fed up the Lennar and the price we paid for our home. My recommendation is don’t but unless you want and are able to deal with bull crap. ... More

This is my second new construction purchase and Lennar EXCEEDED my expectations. The team from start until closing made me feel heard!

Overall a good value. Not perfect, has flaws but builder has been responsive to item’s needing attention.

The home my wife and I purchased we absolutely love. It is definitely a great value and a lot thought and intention went behind the design. Solid materials are used and the only critique about the property itself would be the low quality interior paint, definetely recommend repainting the interior to a scuff resistant paint. However, the home buying process was very hectic. To get the best deal we had to sign all the contract paperwork in less than 36 hours and some of the paperwork wasn't received until a few hours before the deadline. Additionally, since Lennar is such a big company the left hand didn't seem to know what the right was doing. We were told to speak to one person for updates and then forwarded to another person. We would seek simple information and not receive an answer for a few weeks. Some questions didnt get answered until a few days before closing. To get all the closing credits from Lennar we also had only 30 days to close which made everything really hectic. The 30 days wouldn't have been as bad if we received prompt responses and were better guided through the process. On our closing day we came back to the home for the first time to see someone had left poop in one of our bathrooms. We reported it and were immediately contacted by management who did apologize and advise that the matter was being investigated. However it left a sour taste in our mouths in what was supposed to be a joyous day. ... More

Loan officer Craig was horrible and I almost lost the Lennar home based on all the mistakes he was making. Sam and Jennifer were great

Worst, irresponsible, immoral builder in the US! Run away from their lucrative offers, before you end up in the trap and realize what a mirage it was.

Nice home. Garages too small. Very hard to Park suvs

I feel like Lennar used quality materials in certain areas and "not so quality" items in other areas. I like the home. I have the Quill model. The stand alone shower in the master is kind of odd. I would have liked 3 tile walls and just two glass panels. A shower tub combination would have been nice. The location of the Master Bedroom is not great. On one wall in the garage is the noisy heat pump water heater. On the other side I have the neighbor's heat pump for their house, and the freezer dropping ice. I think it would have been better to put the master on the other side. All the people I dealt with in the process of buying the house were very good and client focused. I would have liked to have been passed around to different people less. It got confusing as to who did what in some instances. It was nice that all the appliances and window coverings were included. The house has good storage with the Kitchen pantry, lots of kitchen cabinets, and closets. I hope to enjoy it for many years. ... More

All I can say is no one pays attention to detail. I don’t care what you pay for a home. You should still pay attention to details. Paint on the tile, poor caulking of the tile. Really cheap paint on the walls barely put one coat of paint on the walls ! The garage floor has all kinds of stress cracks. I’m gonna have a home inspection done on the home in the 11th month since the house has a 12 month warranty and guarantee I’m sure there will be problems found. I talked to other homeowners who had inspections done, and there was at least 20 to 30 items that needed to be taken care of under warranty I could nitpick all day long. You guys could’ve buried the gutter system instead of putting some cheap green gutter spill overs for the gutters. The garbage disposal is loud and noisy. The kitchen sink is cheap. I know you get what you pay for the placement of the toilet paper holders were not even in a good place like I said I could go on and on I could really care less at this point. The garage door is really noisy for no reason I’ve lubricated it and it’s still noisy. But who are you gonna complain to? Nobody’s gonna listen anyway. ... More

It was horrible! They robbed me 15k and I would never buy or recommend anyone to buy a house with this company!

Overall, our home is wonderful. However, it has been difficult to get in contact with our liaison regarding issues. We have had minor issues with plumbing and A/C but have been able to apply them to our home warranty which was helpful.

Angela was super helpful as a salesperson

Still waiting for original repairs to be done, but all I get is silence. Can’t wait for the future promises to be broken.

Our sales person, Dennis, was outstanding resource. He went beyond the expected to help us try to communicate with (horrible) Lennar Mortgage. Quality of the finished product was disappointing. Workmanship and finish is far below what you would expect fo one million dollars.

The staff was generally unhelpful, often disrespectful, and consistently untimely. The overall workmanship and quality of materials used in the home are subpar. When I moved in, the house appeared hastily assembled—there was glue left on the floors (which is still there, as the property manager was unable to remove it), and multiple cabinets were misaligned and required adjustment. Several doors and paint areas were left incomplete or showed noticeable yellowing. The paint has been cracked since day one and continues to worsen, despite multiple requests for repair. Overall, the quality and follow-through have been disappointing. ... More

Its cheap quality no power outlet for kitchen iland no lock for bed rooms and master bath room no internet outlet , you need to make a hole to any wall to get internet connection no response from lennar support team except virtual visit which cannot resolve anything worst finishing on front porch and back patio no blinds for back patio door no water softener loop no gutters

My main point of issue with Lennar was their response times to emails, calls or texts. This especially goes to Tracy their salesperson, Julie in Finance and Lennar Title. Many errors on paperwork that took forever to fix. Once 5pm arrived, Tracy was nowhere to be found and when I finally moved in, no call, text or email to congratulate me from Tracy our salesperson. Every time I dealt with her, it was a job, albeit there were times she was great. Overall, Lennar was unorganized and left me out to dry quite often. I want to point out that Carlos in QA was a bright spot. He was very effective and his response times were superb. ... More