Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21788 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Not as smooth as we expected!
- Jacqueline G.
- Verified HomeBuyer
- November 22, 2025
- Ontario, CA
Several communication issues throughout the process. Seemed as though each sales rep, finance broker and escrow agent have too many clients and attention to each client is impacted. Issues after sale have been non stop with very little assistance in resolving the issues. Lennar needs to engage with their contracted vendors to ensure issues are resolved timely without putting the client/buyer in the middle considering these are their (Lennar) vendors.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Financial services
- Bernard H.
- Verified HomeBuyer
- November 22, 2025
- Aubrey, TX
Some challenges dealing with communicating with the financial group.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Our Experience With Lennar Mortgage
- Anonymous
- Verified HomeBuyer
- November 22, 2025
- Conroe, TX
Our experience with Lennar Mortgage was so stressful and disorganized that we ultimately switch lender. Communication was inconsistent, they kept asking for the same documents, and we kept getting conflicting information and last-minute issues that delayed everything. The lack of professionalism made the process extremely frustrating, and we would not recommend them.
Lennar responded:
Good afternoon, We’re sorry to hear that your experience with Lennar Mortgage did not meet your expectations, and we understand how frustrating this was. We hope you’re now enjoying your home and look forward to providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 2
Terrible
- Anonymous
- Verified HomeBuyer
- November 21, 2025
- Vail, AZ
From the minute I signed a contract with Lennar it was a nightmare. The loan process was one of the worst experiences of my life. For someone having perfect credit and another house paid off and no debt they asked a million questions about my finances (having nothing to do with my loan). Then waited until the day of my walk through to let me know I was approved, talk about inconsiderate and stressful. Had I known I was going to go through what I did I would not have bought a Lennar home.
Lennar responded:
We’re sorry to hear about the challenges you experienced during your loan process and understand how stressful this was. We hope you’re enjoying your home and look forward to providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 2
You get what you pay for
- Anonymous
- Verified HomeBuyer
- November 21, 2025
- Bryan, TX
While in general the home construction quality is satisfactory, there a few items which could be attended to. 1. Better shower heads in both bathrooms 2. Master Bathroom size could be increased by making the "walk-in" closet a bit smaller. 3. Screen doors at front and rear could be an added cost option. 4. Also, buyers should have option for hard flooring in place of carpeting in some rooms, with added cost. 5. Lack of door bell is annoying
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Elizabeth is
- Elizabeth L.
- Verified HomeBuyer
- November 20, 2025
- Longs, SC
Lennar delivered our home as per date promised, was a simple buying experience, there were a few fixes that were required and through the Lennar maintenance app every thing was addressed and taken care of in a timely manner. Staff at the site were very helpful
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lovely home in a great neighborhood
- Latonya J.
- Verified HomeBuyer
- November 20, 2025
- Davenport, FL
After searching, applying and preparing for months, I received the key to my new home in the Wynnstone neighborhood. My brand new 5 bedroom 3 bath home features Energy Star appliances and modern heating and cooling systems. It’s a new build so the roof and other structural items have been inspected twice to prevent early maintenance issues. The community pool and playground for the kids haven’t been installed but will be a plus once operable. The LENNAR builders, consultant Bun Kaing, finance team led by Denise Carlin, and the title team les by Sheree Shearey were awesome throughout the ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Scott
- Scott B.
- Verified HomeBuyer
- November 20, 2025
- Land O' Lakes, FL
This organization is without a doubt the most inefficient and unorganized operation with which I have ever dealt. There is nothing more to add.
Lennar responded:
Good afternoon Scott, We’re sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. We hope you’re now enjoying your home and look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
Feedback on Home Purchase Experience with Lennar
- Sreenivasa K.
- Verified HomeBuyer
- November 20, 2025
- Ranson, WV
Samantha really provided great Support in getting Mortgage. Whenever i had any question or clariifcation, she is really a go to Person, She always picks the phone and responds promptly.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 2
Nice home, nice people.
- Gary C.
- Verified HomeBuyer
- November 20, 2025
- Loris, SC
Ask questions, ask for blinds, refreg, washer and dryer.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Mortgage
- Joanna R.
- Verified HomeBuyer
- November 20, 2025
- Rancho Cordova, CA
Lennar mortgage is the reason for the low scores in some areas. The lennar lender assigned to us (craig) caused unnecessary stress to our whole family. He took 3 months to finally submit to the underwriters and we were turned down. He did not submit all of our income and refused to talk to us when I asked to review the income amounts He had entered. We had to resubmit the same paperwork multiple times all for nothing. The mortgage lender we went with, who was recommended by lennar was excellent (girish) and had us conditionally approved in 3 days and worked with us every step of the way ...
Lennar responded:
Thank you Joanna for sharing your feedback. We’re sorry to hear about the challenges you experienced with our mortgage team and understand how stressful that must have been. We’re glad to hear that your Sales Representative Dharma, the walkthrough associate, and your recommended lender Girish provided a positive experience. We appreciate your comments and will use them to improve our processes moving forward. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 5
Trustworthiness 1
Responsiveness 5
Lennar Homes
- Gustavo G.
- Verified HomeBuyer
- November 20, 2025
- Lehigh Acres, FL
The entire Lennar team was outstanding from the very beginning, and they continue to provide excellent service even though we moved in almost two months ago. Carly Pysarchyk, our Loan Officer, was absolutely fantastic. She has excellent communication skills and was always prompt in responding whenever I had a question or concern.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
AMAZING
- Anonymous
- Verified HomeBuyer
- November 19, 2025
- Sacramento, CA
THE EXPERIENCE WAS AMAZING, SO SMOOHTH AND THE HOUSE IS PERFECT A DREAM COME TRUE
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Sales and Audit
- Melodi R.
- Verified HomeBuyer
- November 19, 2025
- Kathleen, GA
Makenzy is the reason we found this house and purchased a Lennar home. I would work with her again if I could! Aiden was the cherry on the icing when he did our walkthrough and help up the workmanship.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience buying our first home from Lennar
- Anonymous
- Verified HomeBuyer
- November 19, 2025
- Mountain House, CA
Everything went smoothly with purchase of our home. From initial inquiry, to processing mortgage and to finally acquiring the title. Emily, our sales agent from Lennar was very professional and transparent. She explained everything that we would undergo once we qualified for buying the house. She’s also responsive to even after the sales. We received all the drafts of the documents fe days prior to the signing date. As buyer, we just do your homework, go through all those documents and ask questions when in doubt. Emily did an awesome job explaining the details when we had doubts/questions. ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very bad company
- Essam T.
- Verified HomeBuyer
- November 19, 2025
- Mount Juliet, TN
Sorry to say that but it’s worst company ever I lived before in house builded 2000 its means before 25 years ago its very perfect compare with this house I buying this house brand new to see everything new and stay long time I want to tell you just first week the painting scratching and the black nails appears and the wall become very bad and the ceiling lake water in the living room and the my son 5 years old fall down the wall broke most painting have scratches and are not smooth
Lennar responded:
Good afternoon Essam, We’re very sorry to hear about the issues you’ve experienced in your new home and understand how frustrating this must be. If there are any warrantable issues that need our attention, please send us an email at CorporateCustomerCare@Lennar.com referencing this review and detailing your concern so we can follow up and assist. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Happy to own
- Janice K.
- Verified HomeBuyer
- November 19, 2025
- Reidville, SC
I am very happy to have found an affordable new home and appreciate Lennar making it possible for me to buy! Not happy about how appliance package was handled, when they provided a refrigerator that was too big for the space.
Total Score 5
Quality 5
Trustworthiness 3
Responsiveness 2
Love our new home
- Erin S.
- Verified HomeBuyer
- November 19, 2025
- Laurel, MD
From sales agent to closing agent, all professional, knowledge, and pleasant to deal with. Construction manager was especially helpful
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Issues after closing
- Mark E.
- Verified HomeBuyer
- November 19, 2025
- Baytown, TX
My dishwasher still has not been fixed. I have no paperwork to register my A/C unit for the full warranty. I need information I don’t have and have requested it from a Lennar builder and have not received the information I need.
Total Score 5
Quality 3
Trustworthiness 2
Responsiveness 1
House
- Jytte A.
- Verified HomeBuyer
- November 19, 2025
- Huntley, IL
Overall a very positive experience buying a house from Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good experience
- Geoffrey B.
- Verified HomeBuyer
- November 19, 2025
- Saint John, IN
Great sales experience with the first contact. Seem to lure you in with deals but overall everyone does. Definitely benifits you using their companies. We used their mortgage company and their realtor to sell our home. Didn’t use their insurance because I had a friend who does it but still offered good rates. After closing so far everything has been great. Sandy was great at explaining everything and Zach the general on site has been super helpful. Would definitely use them again to purchase
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Unsatisfactory
- Carol R.
- Verified HomeBuyer
- November 19, 2025
- Corcoran, MN
We were so thrilled to purchase our new home with Lennar. We had a lot of issues and the construction manager at the time was not truthful with us. We had over an inch of water standing in our basement after the drywall was installed and he said we only had a few puddles. It ended up that Lennar had to hire a restoration company to come in and found a lot of mold in our walls. It was eventually taken care of. Then when we moved in and the craftsmanship of the house is sub par. Door frames are not level and poor quality with walls. I could go on but this experience has been not stellar ...
Lennar responded:
Good afternoon Carol, Thank you for sharing your experience. We’re sorry your homebuying and construction experience did not meet expectations and understand how frustrating these issues must have been. We’re glad the restoration work was completed, and we appreciate your feedback on craftsmanship. If any remaining warrantable concerns remain, please send us an emailat CorporateCustomerCare@Lennar.com referencing this review and detailing your concern
so we can follow up and assist. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 3
Not very good
- Manijeh T.
- Verified HomeBuyer
- November 19, 2025
- Loma Linda, CA
The counter top in the kitchen is not good quality, with the price for the house, they could put better quality for counter top in the kitchens, it’s sensitive to hot plate. Also all the bathroom are vinyl, they could make it tile with no extra cost ….. After the closing, reaching to them was hard. I got my correct mailbox key after one month.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
ACCOUTNING
- Anonymous
- Verified HomeBuyer
- November 19, 2025
- Durham, NC
Took so long for approval.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Lennar Reputation
- Anna T.
- Verified HomeBuyer
- November 19, 2025
- Summerville, SC
Knowledge of Lennar Builder from Florida led us to trust them and Purchase our new home here in Carnes. We highly recommend them as builders and their promptness to anything we have found since closing has been superb.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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