Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21794 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
House
- Jytte A.
- Verified HomeBuyer
- November 19, 2025
- Huntley, IL
Overall a very positive experience buying a house from Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good experience
- Geoffrey B.
- Verified HomeBuyer
- November 19, 2025
- Saint John, IN
Great sales experience with the first contact. Seem to lure you in with deals but overall everyone does. Definitely benifits you using their companies. We used their mortgage company and their realtor to sell our home. Didn’t use their insurance because I had a friend who does it but still offered good rates. After closing so far everything has been great. Sandy was great at explaining everything and Zach the general on site has been super helpful. Would definitely use them again to purchase
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Unsatisfactory
- Carol R.
- Verified HomeBuyer
- November 19, 2025
- Corcoran, MN
We were so thrilled to purchase our new home with Lennar. We had a lot of issues and the construction manager at the time was not truthful with us. We had over an inch of water standing in our basement after the drywall was installed and he said we only had a few puddles. It ended up that Lennar had to hire a restoration company to come in and found a lot of mold in our walls. It was eventually taken care of. Then when we moved in and the craftsmanship of the house is sub par. Door frames are not level and poor quality with walls. I could go on but this experience has been not stellar ...
Lennar responded:
Good afternoon Carol, Thank you for sharing your experience. We’re sorry your homebuying and construction experience did not meet expectations and understand how frustrating these issues must have been. We’re glad the restoration work was completed, and we appreciate your feedback on craftsmanship. If any remaining warrantable concerns remain, please send us an emailat CorporateCustomerCare@Lennar.com referencing this review and detailing your concern
so we can follow up and assist. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 3
Not very good
- Manijeh T.
- Verified HomeBuyer
- November 19, 2025
- Loma Linda, CA
The counter top in the kitchen is not good quality, with the price for the house, they could put better quality for counter top in the kitchens, it’s sensitive to hot plate. Also all the bathroom are vinyl, they could make it tile with no extra cost ….. After the closing, reaching to them was hard. I got my correct mailbox key after one month.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
ACCOUTNING
- Anonymous
- Verified HomeBuyer
- November 19, 2025
- Durham, NC
Took so long for approval.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Lennar Reputation
- Anna T.
- Verified HomeBuyer
- November 19, 2025
- Summerville, SC
Knowledge of Lennar Builder from Florida led us to trust them and Purchase our new home here in Carnes. We highly recommend them as builders and their promptness to anything we have found since closing has been superb.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Just average I thoughr Lennar experience would be better than other home builders...
- Adem D.
- Verified HomeBuyer
- November 19, 2025
- Reidville, SC
There was a site manager, everyone was calling him TK. He made me sign the pre-check list completion before the closing and verbally confirmed one of the issue with the patio door was fixed. I believed him,lol. When I checked it, it was not, I let him know he said he will take care of it by end of the day. But It was still not fixed. I had to request a warranty repair. On the other hand the warranty departman gentleman Gary was great. Good follow up, helpful. Also I would say that the quality of the building is average & below average as expected from mass builders. Oh no new home owner gift ...
Lennar responded:
Good afternoon Adem,
Thank you for sharing your feedback. We’re sorry for the miscommunication regarding the patio door and understand your frustration. We appreciate you recognizing Gary in our Warranty department for his helpful follow-up and support. If you have any remaining warranty concerns, please contact us at CorporateCustomerCare@Lennar.com so we can follow up. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 5
Moderate
- Anonymous
- Verified HomeBuyer
- November 19, 2025
- Rosemount, MN
The quality of work man ship inside the house was bad. Things that should be replaced was fixed and the imperfections can still be seen. No deals or proper discounts was given.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar as a homebuilder
- Anonymous
- Verified HomeBuyer
- November 19, 2025
- West Dundee, IL
Basically, buying from Lennar is a case for "buyer beware." It's not that they build an inferior product, however, corners are cut numerously when it comes to design and providing any sort of choice in materials. Lennar is also incredibly inflexible on almost any request once the sales contract is signed. It's basically a take it or leave it attitude. For my part, I was in a hurry to buy, for personal reasons, and I didn't spens enough time researching Lennar, or their other local developments. I have purchased several new homes from builders, in my lifetime. This was by far, the least ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Tom
- Tomas R.
- Verified HomeBuyer
- November 19, 2025
- Fort Myers, FL
I am grateful and extremely thankful for LENNAR. The house was built beautifully and comfortable. The representative who showed us the property was very professional and kind. The representative from LENNAR mortgage was patient and helpful. She explained and provided assistance throughout the process. I do recommend any person who wants an elegant home to purchase LENNAR. Thank you for your services.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything went smoothly and efficiently
- Gwendolyn J.
- Verified HomeBuyer
- November 19, 2025
- Bowie, MD
LENNAR representatives from initial consultation, working with the loan officers to get final approval all the way to closing day. All the Lennnar Representatives were kind and efficient in all the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mixed emotions
- John T.
- Verified HomeBuyer
- November 19, 2025
- Parrish, FL
Overall, the home itself, the loan process, and the title experience went smoothly. However, we are extremely displeased with the HOA and ARC process. The documentation provided to homeowners states that we can choose between PVC or black aluminum rail fencing, yet our applications for the aluminum rail style have been repeatedly denied without a clear, consistent explanation. This was one of the most important factors when purchasing our home, and had we known that the option listed in the HOA materials would not actually be allowed, we would have reconsidered our purchase. We are also ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor Builder and customer service
- Anonymous
- Verified HomeBuyer
- November 19, 2025
- Alva, FL
constructions is supper poor, Customer service worst. Sales person no knowledge of product is very minima. I will not recommend to any one to get Lennar property
Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, We hope you’re now enjoying your home and look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Bad agent experience and unfinished interior work
- Anonymous
- Verified HomeBuyer
- November 19, 2025
- Woodruff, SC
Our home buying process was
Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your Homebuying experience did not meet your expectations. We look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Purchase of my home
- Lance C.
- Verified HomeBuyer
- November 19, 2025
- Parrish, FL
When we went to buy our home it was contingent on us selling our other home.The person buying our home was a developer and kept changing our closing dates for a total of 7 times.We already had a closing date set and our realtor had to keep calling Jessica at Lennar to change our dates.Jessica was fantastic assuring us we wouldn't lose the house and not to worry.Everyone else involved from Lennar was also great switching everything around to accommodate us.Overall it was a great experience dealing with everyone in such a stressful situation.I would recommend Lennar to anyone.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good People, Poor Management: Agreements Not Respected
- Paola A.
- Verified HomeBuyer
- November 19, 2025
- Winston-Salem, NC
Rating: ★★★☆☆ (3 out of 5) My overall experience with the construction of my house was mixed. The process started well, but later changes made by the builder turned things stressful and unpleasant. I’m confident Stephan (the salesperson) did his best, and I want to acknowledge that the construction team was always reliable and friendly. The warranty team also deserves credit—they responded quickly and efficiently to every request I submitted, which I greatly appreciate. Logan from Lennar Mortgage provided excellent service as well. However, the quality of the house is not the best, which is ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
owner, big shot, all around nice guy
- Mark L.
- Verified HomeBuyer
- November 19, 2025
- Morrison, CO
nice home, well built, great spot for second home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great Townhome for Great Price
- Mark C.
- Verified HomeBuyer
- November 19, 2025
- Ruskin, FL
Every part of the homebuying experience was easy and well-informed. Would do it again.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Ashley,the sales consultant for the South Shore Community went out of her way to answer questions,provide information. She was exceptional and made the process so easy.
- Donna E.
- Verified HomeBuyer
- November 19, 2025
- Millsboro, DE
From the date of my offer acceptance to the closing date the process was a breeze. All information was given for contacts for utility set up and HOA information . All walk through issues were addressed and fixed by settlement date.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Not good experience
- Anonymous
- Verified HomeBuyer
- November 19, 2025
- Orange Park, FL
Staff no friendly, no clear communication, craftsmanship not good.
Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, particularly regarding communication, staff interactions, and workmanship. We hope you’re now enjoying your home and look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Adam, Katy , Danny
- Ivan M.
- Verified HomeBuyer
- November 19, 2025
- Malta, IL
Such a breezy wonderful experience all throughout. Definitely enjoy every bit from the home buying experience to the home being built. Amazing journey
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professional
- Steven A.
- Verified HomeBuyer
- November 19, 2025
- Dallas, TX
Riley was outstanding, he was very professional, he kept me updated every step of the way. He is very knowledgeable and made the process easy. This was a great experience for me
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Kitchen sink faucet loose
- Cathy W.
- Verified HomeBuyer
- November 18, 2025
- Manteca, CA
My kitchen sink faucet was loose allowing water to leak underneath the sink. I put a request in for someone to fix it. My Customer care representative Jason responded quickly and set up an appointment for someone to come out. The job was completed within a few days later and he even followed up to make sure it was completed. Thank you Lennar for making the process easy!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
High quality team of Lennar
- Anonymous
- Verified HomeBuyer
- November 18, 2025
- Woodburn, OR
I enjoyed my experience with Lennar with high quality team, from on site sales agent, to loan officer and mortgage agent, to customer service representative after sale, everyone is great!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Perfect starting point for our forever home
- Dana H.
- Verified HomeBuyer
- November 18, 2025
- El Dorado Hills, CA
From the first point of choosing the lot in the new neighborhood development to the hand over after closing was very smooth and easy. This being the entry for us into a 55+ community development has been very helpful into getting us started with the next phase of our lives.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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