Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21788 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Loan approval staff
- Kempy S.
- Verified HomeBuyer
- November 11, 2025
- Land O' Lakes, FL
Very frustrating with the process and arduous data requirements. Although the staff was helpful they seem to be hindered by rules that are arbitrary and rigid. In the past 15 years we have purchased several properties and with a credit ratings above 850 we had to do the preponderance of work where in other loan companies we do very little of that.
Lennar responded:
Thank you Kempy, for your honest feedback. We are sorry to hear that your Homebuying experience did not meet your expectations. We hope that moving forward, we can earn back your trust as a Homeowner. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 4
Responsiveness 3
Joyner
- Remond J.
- Verified HomeBuyer
- November 11, 2025
- Pooler, GA
They were just trying to make it convenient for me and my family
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent Experience
- Myriam C.
- Verified HomeBuyer
- November 11, 2025
- Florida City, FL
Really quick and easy process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor quality
- Debra M.
- Verified HomeBuyer
- November 11, 2025
- Thornton, CO
The homes are built with cheap materials, walls are thin and you can hear every little noise from neighbors and cars. They do not level the backyard or remove invasive weeds with thorns and stickers. The buyer is responsible for excavating the backyard and the fencing.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Lennar
- Jaylon G.
- Verified HomeBuyer
- November 11, 2025
- Rosharon, TX
10/10! Experience was smooth love the home! the process was non stressful. Very transparent from the start! I would buy Lennar again !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
unfinished issue kitchen cabinet hinge loose, bedroom floor stained. we addressed them our selves
- Maritza M.
- Verified HomeBuyer
- November 11, 2025
- North Fort Myers, FL
The sale was easy, informative and very helpful. From start to finish we have no complains. however, some issues with the electrical in 2 of the bathrooms. I called and they gave me a number for the contractor in charge, but frankly I've been busy. I'll for the number again and I'm sure they will take care of whatever it is. I'' give Lenar homes an AAA rating, the best in the market at a reasonable price.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Our Experience with Lennar was Seamless and Enjoyable!
- Mary B.
- Verified HomeBuyer
- November 10, 2025
- Camden, SC
Lennar really paid attention to our home buying needs and provided superior customer service from our first contact with their sales rep (Tina) to handing us the keys of home ownership. Working with Lennar’s financing team was the easiest home buying experience we’ve ever participated in (5+homes bought in past years). Their tours, walk throughs, focus on explaining how various utilities, appliances, and the home’s infrastructure worked, and including their incentives and warrantees put our minds at ease. The home itself is gorgeous. We love our new home!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Thanks to God we have a new and blessed home.
- Janeth D.
- Verified HomeBuyer
- November 09, 2025
- Pilot Point, TX
We are happy with our new house. The process was very good and fast.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Purchase experience
- Anonymous
- Verified HomeBuyer
- November 08, 2025
- Acworth, GA
Heidi, the salesperson, is excellent to work with. She has guided very well. Kiwan, the construction engineer, is amazing; he provides great customer service.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Construccion foreman / home warranty / poor response
- Abelardo N.
- Verified HomeBuyer
- November 07, 2025
- Goodyear, AZ
I wouldnot recomend lennar to otherhome buyers
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Ready to move in!
- Jeffrey C.
- Verified HomeBuyer
- November 06, 2025
- Middleton, ID
Beautiful home ready to move in with all appliances, window coverings and landscaping
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Vanessa is responsive and helpful
- James R.
- Verified HomeBuyer
- November 06, 2025
- Tigard, OR
We came from out of town for a beginning process of transition. Twice issues came caused questions. Vanessa came by personally resolved the issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The Journey
- Irene M.
- Verified HomeBuyer
- November 06, 2025
- Santa Clarita, CA
Lori our sales rep. was outstanding and a true gem for your company. The many challenges of portals and authorization codes was very challenging and I am computer savvy. What about those that are not familiar with the in and outs? The craftsmen who came to address our home issues were pleasant and knowledgeable.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 2
Super pleased/blessed
- Anthony M.
- Verified HomeBuyer
- November 05, 2025
- Elk Grove, CA
To start Tammy was amazing. Super friendly, attentive, and supportive. She legit feels like part of the family! My kids constantly ask about her and she's never hesistates to check in with us or stop to chat when were walking through he neighbordhood. We came across an amazing opportunity for a dream lot and floor plan and couldn't pass it up. The home buying process was simple and fast! Osh (I guarantee im butchering his name) was and has continued to be supportive. His smile is contagious. Super knowledgeable and understanding. Did a great job showing us the home and going through ...
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Drain issues at front of house
- Dennis G.
- Verified HomeBuyer
- November 05, 2025
- Ridgefield, WA
Great job by Holly as usual.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cheap builder grade materials used, if used at all
- Anonymous
- Verified HomeBuyer
- November 05, 2025
- McCordsville, IN
Lennar's catchphrase is "EVERYTHING'S INCLUDED!". I'm here to tell you it's not. While the people along the way were magnificent and responsive, I'm just shocked just the blah chrome builder's grade cheap stuff Lennar used. This was a spec house so couldn't choose the quality of finishes I wanted, but shocked that basically no upgraded anything was used here. NOTHING. And if everything's included, why am I spending THOUSANDS and THOUSANDS having a painter and contractor add the basic things you didn't, and should have? Basic things not included? Shocked. I thought my other ...
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
Never knew home buying could be such a pleasant experience!
- Barbara K.
- Verified HomeBuyer
- November 05, 2025
- Calabash, NC
Everything was as they said it would be. Any things brought to their attention were immediately taken care of. All the little things on the punch list were taken care of
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall great experience, would do it again
- Bobbi S.
- Verified HomeBuyer
- November 05, 2025
- Alachua, FL
From the selling agent, to the Lennar finance team, every step of the way was a positive experience. I would recommend the neighborhood to anyone looking to move to the area.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
ONLINE SIGNING DOCUMENT WAS GOOD NOT GREAT
- Jacob S.
- Verified HomeBuyer
- November 05, 2025
- Sacramento, CA
There were so many emails exchanged with various documents that needed to be signed. I wish there was one comprehensive packet that we could sign all at once instead of going back and forth, as it was quite overwhelming. The process of streamlining needs to be improved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great people to work with.
- Anonymous
- Verified HomeBuyer
- November 05, 2025
- Carson City, NV
The fit and finish are outstanding.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First time home buyer
- Carey D.
- Verified HomeBuyer
- November 05, 2025
- Taylors, SC
Buying this home was my first home purchase and it was a great experience. I was always kept up to date on the process of what to except. I would highly recommend buying from Lennar.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
First Time Home Buyer
- Latasha B.
- Verified HomeBuyer
- November 05, 2025
- Zebulon, NC
As a first-time homebuyer, I couldn’t have asked for a better experience with Lennar. From start to finish, the process was smooth, organized, and stress-free. John, my sales agent, was absolutely amazing—patient, knowledgeable, and always willing to answer my questions (and I had plenty!). He guided me through each step, made sure I understood my options, and truly went above and beyond to make me feel confident in my decision. The quality of the home exceeded my expectations, and I appreciated how transparent and responsive the team was throughout the entire process. Buying my first home ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ramona
- Ramona O.
- Verified HomeBuyer
- November 05, 2025
- Parrish, FL
I love my house is a great place to live and all the Neighbor are very friendly
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall Good Experience
- Letisha L.
- Verified HomeBuyer
- November 05, 2025
- Bridgeport, PA
I had a pretty decent experience. This was my second time buying a home and the first time buying a new construction home. The process was pretty smooth but I did notice the most issues with the mortgage / lending department. I found multiple mistakes in my paperwork and I had to keep going over stuff with a fine tooth comb and I just didn't expect that to be my experience with the.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
townhouse
- Kevin H.
- Verified HomeBuyer
- November 05, 2025
- Parrish, FL
purchase went smoothly, appliances are all GE but of lower quality, room switches are not dimmer friendly
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
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