Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21969 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
All is good
- Anonymous
- Verified Homebuyer
- September 24, 2026
- Minneola, FL
So far,everything is what I expected. There were a few things that were of concern at final walk through but they seem to have been addressed. Always room for improvement so keep up the good work
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Overwhelming
- Anonymous
- Verified Homebuyer
- September 24, 2026
- Foley, AL
We were dealing with to many people ! To many e mails and documents through apps that were to small to read and didn't know what app to be in!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Sometimes Good
- Pedro M.
- Verified Homebuyer
- September 24, 2026
- Davenport, FL
I have a problem with the AC compressor in lest than 2 months. I need a new. Response time is good but sometimes no too easy to find a right schedule
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
[TRANSLATED FROM *****] Internet procedures
- Anonymous
- Verified Homebuyer
- September 24, 2026
- Princeton, TX
For a person of my age, most of the "paperwork" was accomplished online and so I was not familiar with this. Response to my problems were slow or online. Talking to a human would make the effort easier.
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 2
Horrible experience and unprofessional and uneducated staff.
- Anonymous
- Verified Homebuyer
- September 24, 2026
- Madera, CA
Staffs need more training and reviews of their own promotions and sales. During the whole process, none of the staffs were able to assist or answer any or my questions. Staffs didn't know how the purchase process works. Staff said I didn't qualify for certain promotions, such as the ***** enforcement first responders promotion, simply because they didn't know of ny agency. Staff left out crucial details about the house, ***** regulations, and other important factors. HOA is even worse to deal with. Deeply regret purchasing the home and wished I never did. Do not recommend to anyone.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Amazing, thanks to everyone for all attention and hard work you put on making this happen
- Evelyn H.
- Verified Homebuyer
- September 23, 2026
- San Marcos, CA
Everyone helped us to make the process painless, smooth and quick, specially John! thanks for all the help
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything was fantastic
- Patricia C.
- Verified Homebuyer
- September 23, 2026
- Port Saint Lucie, FL
The entire process was incredible experience. Natasha was so patient with me!!! We are looking forward to our next chapter at Glynlea. I highly recommend Lennar at Glynlea to everyone .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything I Wanted and More
- Elaine Kimberly M.
- Verified Homebuyer
- September 23, 2026
- Surprise, AZ
It was an overall positive experience. The process moved along quickly, and Lennar kept their promise to complete my move-in within my desired time frame.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very smooth buying experience!
- Dennis K.
- Verified Homebuyer
- September 23, 2026
- Delray Beach, FL
Our representative, Dominique, did an excellent job keeping us informed and helping us through the entire buying process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
easy, pleasant
- Anonymous
- Verified Homebuyer
- September 23, 2026
- Alexander, AR
Friendly, helpful staff. Work was done in a very timely manner. Could use a higher grade of paint.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Still waiting on a response
- Anonymous
- Verified Homebuyer
- September 23, 2026
- Summerville, SC
Still waiting on a response from the construction manager about paint colors/codes.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
I had a great experience in purchasing my new home.
- Anonymous
- Verified Homebuyer
- September 23, 2026
- Bertram, TX
I had a great experience in purchasing my new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
The best part of the whole experience was working with Lennars lender Lily *****. She was quick and responsive and she helped with everything
- Anonymous
- Verified Homebuyer
- September 23, 2026
- Bonney Lake, WA
The best part of the whole experience was working with Lennars lender Lily *****. She was quick and responsive and she helped with everything. She helped with issues outside of her scope of practice and always came back with answers, someone to call, or just information. She made the homebuying experience a lot easier.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Very Professional.
- Antonio S.
- Verified Homebuyer
- September 23, 2026
- New Braunfels, TX
The builder did a great job going over the details of the property. Setting the expectation of the closing process and keeping me aware of next steps along the way.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Post closing crisis
- Deborah M.
- Verified Homebuyer
- September 23, 2026
- Needville, TX
I was very satisfied with the purchase process and the incentives were great. But after closing there's a brick wall to scale for repairs. The claim is closed out without proper completion. I'm not satisfied with the process. Please understand that if I were a repair technician I would not have placed a request. Please don't expect me to paint a picture about something that is not my job. Just handle the request and schedule the service calls.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 2
Poor workmanship inside the house.
- Anonymous
- Verified Homebuyer
- September 23, 2026
- New Market, AL
Areas on the inside had to be redone twice. Wall in living room very poorly done along with walls in bathrooms. In addition, installation of the fence took way to long.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Overall happy with our Lennar built home. Very happy with the quality of the fence and yard.
- Anonymous
- Verified Homebuyer
- September 23, 2026
- Aubrey, TX
The biggest issue was with underwriting, no the rest of the experience. At the very last minute, underwriting kept asking for more and more documentation, ultimately delaying closing.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
I would not work Lennar Sales agent nor loan officer again. Sales agent was unprofessional, bad attitude, not sure how Lennar hired someone like that.
- Anonymous
- Verified Homebuyer
- September 23, 2026
- Valencia, CA
Horrible sales agent. I would not work Lennar Sales agent nor loan officer again. Sales agent was unprofessional, bad attitude, not sure how Lennar hired someone like that.
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 2
***** too, every step of the way. Poor communication on *****. Very disappointed amd would not recommend to anyone! House wasn't ready, appliances gone
- Letha M.
- Verified Homebuyer
- September 23, 2026
- Dayton, NV
We didnt get out appliances delivered in the time that was appointed. So we had no washer and dryer or fridge. I do not recommend Lennor to anyone.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar was amazing to work with and knowledgeable about the home.
- Melissa K.
- Verified Homebuyer
- September 22, 2026
- Boiling Springs, SC
The process began with Mike who showed us a few Lennar locations and helped us decide on *****. He worked out the deal and shared the various steps. Lennar's closing team was amazing with the walk-throughs and we met Rob, our construction coordinator. After closing we love our new home. Everything is so well done. No noise, quality workmanship, and any concerns addressed quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Logistically easy
- William J.
- Verified Homebuyer
- September 22, 2026
- Surprise, AZ
Sales and construction were on the same page, met me in the middle and always responded with an answer. Moving day was very fluid minus the computer glitch upon signing time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Sweet Home!
- Robert S.
- Verified Homebuyer
- September 22, 2026
- Goodyear, AZ
Moving cross country can be very stressful and Lennar made it easy and seamless! From the initial virtual walk thru, everyone was informative, communicative, and helpful! We love our new home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New construction *****, NC
- Tyler B.
- Verified Homebuyer
- September 22, 2026
- Angier, NC
The building process was great. The CN was extre Knowledgeable and cared about his homes he was assigned. I wish i could say the same about the mortgagee guy Ryan. He was very short in his response's did not give proper details when asked. He just wants to close the deal and get paid. He does not care to make the homeowner or person going through the process feel at ease. If we did this over again we would go elsewhere or request a different loan officer. Sales team was friendly and nice. They also just want the sale. They become extremely distant after you sign on the dotted ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
The floor plans are great and pricing is good. The underwriting process was handled. Landscaping was horrible and lazy.
- Ryan Russell B.
- Verified Homebuyer
- September 22, 2026
- Spanish Fork, UT
Landscaping was hot garbage. Concrete washouts all over property, including under grass causing part of it to almost die. Luckily I dug out the washout and put in dirt so the grass can flourish. Sprinkler system is settling, the grass is lumpy and uneven and looks awful. This is the entirety of my beef. Construction works also damaged my rain gutters and they still haven't been fixed.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 2
The light outside the garage is not turning on at all. Also, our stair rail is wobbly.
- Anonymous
- Verified Homebuyer
- September 22, 2026
- Saratoga Springs, UT
We did two walkthroughs in the daytime so I never realized the outside light wasn't turning on. The stair rail just hanging on either side of a couple of screws- no anchor or studs.
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 3
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