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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21788 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21788 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Rushed

  • Michael K.
  • Verified HomeBuyer
  • October 27, 2025
  • North Fort Myers, FL

Kyle, the salesperson was wonderful. He was very thorough, thoughtful and responsive. Lennar the builder rushed the final fin8sh8ng derails and clean up to get our home off the books at the end of the month. We were in no rush to close, they set the close dare and then were not prepared to actually close. There was a lot to complete/repair after our final.walk through. Some were completed, some we discovered were not as we did not move in on the closing day. Issues we brought up were then told it would have to go through the warranty department who then told us the issues were our ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Process through the buying

  • Gary F.
  • Verified HomeBuyer
  • October 26, 2025
  • Palm Bay, FL

Vanessa was awesome. Couldn’t ask for any better. Dennis was great. Everybody was great besides the loan the loan service people very bad never been treated like that before. condescending narcissistic talk down to me all the time told me to shut up once I almost told him to kiss my butt, but I stuck it out. I’m not gonna say his name. I’m sure you know he is. There’s been a lot of complaints. I’m guarantee it and I know somebody is not using me anymore because of it so he will lose his money for being so condescending and narcissistic and talking down to people all the time third time buying ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Deceit

  • Oyinlade A.
  • Verified HomeBuyer
  • October 26, 2025
  • Danville, IN

The house was poorly done and amendments were not done after walk through as promised.

Lennar responded:
Thank you, Oyinlade, for sharing your experience with us. We are sorry to hear that your home did not meet your expectations. If any outstanding warrantable items need our attention, please submit a service request through your Lennar Account so our Customer Care team can assist you.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Cheap, shoddy work

  • Charles N.
  • Verified HomeBuyer
  • October 26, 2025
  • Elko New Market, MN

If you want to pay high dollar for a cheap build with corners cut everywhere you look - buy a Lennar home. They don’t even paint (or prime) the ceilings. The things we’ve discovered after it was too late have continued to pile up and cost us over $10,000 in upgrades that should have been standard for a home of this price within the first 2 months. Stay away.

Lennar responded:
Thank you Charles, for sharing your feedback with us. We are sorry to hear that your home did not meet your expectations. If any outstanding warrantable items need our attention, please submit an email to CorporateCustomerCare@Lennar.com so we can follow up with you.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Honesty

  • George T.
  • Verified HomeBuyer
  • October 26, 2025
  • Maxwell, TX

Great. Don't change a thing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Delays and communication issues

  • Rebecca D.
  • Verified HomeBuyer
  • October 25, 2025
  • San Antonio, TX

Month of delays in completion and last minute or no communication about delays. Some responsiveness to issues and attempts to rectify, but promises were broken.

Total Score 4


Quality 4

Trustworthiness 1

Responsiveness 3

Good experience

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2025
  • Delray Beach, FL

Everything went smoothly, and we truly enjoyed the experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Just not good at all

  • Rebecca C.
  • Verified HomeBuyer
  • October 25, 2025
  • Summerville, SC

Major construction issue brought to us days before settlement was scheduled.They didn’t run electric from the house to the street! AC hadn’t been installed, no one worked on all the unfinished work on the inside for quite some time. All painting and finish work is absolutely awful. We were told much will be corrected but nothing was done. Delay after delay and if they did the work needed on the inside, it would delay settlement even further. We were told our expectations were too high and that we weren’t buying a home on Kiawah Island or Mount Pleasant (we’re in Summerville). We should have ...

Lennar responded:
Thank you, Rebecca, for sharing your experience. We sincerely apologize for the frustration and disappointment caused by the unfinished work, delays, and quality concerns you encountered prior to ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Sales Experience was Exceptional

  • John W.
  • Verified HomeBuyer
  • October 24, 2025
  • Erie, CO

From the first introductions with Amy, and on through showings, contracts, on into move-in transitions to follow-up support, our whole buying experience built our trust and confidence in our decision to buy our new Lennar home in Erie, CO.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Rushed closing leaving awful taste for future buying from Lennar

  • Anonymous
  • Verified HomeBuyer
  • October 24, 2025
  • San Marcos, CA

Lennar rushed closing of the homes for the hill district, knowing well the street is not ready for living conditions. This make investors lose thousands of dollars for couple of months. Worst closing experience for the purchase of The hill district .

Lennar responded:
Thank you for sharing your feedback. We sincerely apologize that your closing experience in The Hill District did not meet expectations.
If there are any warrantable items still pending, we invite you to email us at CorporateCustomerCare@Lennar.com, referencing this review, so we can review your concerns and work toward a resolution. Thank you again for bringing this to our attention. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 3

Smooth transition: well orchestrated escrow transaction !

  • Cynthia S.
  • Verified HomeBuyer
  • October 24, 2025
  • Roseville, CA

Kudos to SAM, LENNAR’s Sales Agent & AMANDA our Real Estate Agent for working in Tandem to help me & my wife get into our happily ever after PERFECT Smart Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very satisfied

  • Francisco A.
  • Verified HomeBuyer
  • October 23, 2025
  • Lakeland, FL

My experience with Lennar was very smooth and fast

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Too many issues for a new build

  • Anonymous
  • Verified HomeBuyer
  • October 23, 2025
  • Lehigh Acres, FL

My purchase experience was great. However, there have been way too many issues upon moving in. Customer service has been excellent at addressing the problems, but I just wouldn't expect to still have issues after 6 weeks.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Finishing the details of a new home

  • Tina H.
  • Verified HomeBuyer
  • October 23, 2025
  • Dover, DE

Well I was so happy to become a new homeowner, but had to inquire a few times with Hov director about grass on side of house not growing, eventually having to hire a landscaper to fulfill the problem. Also , the stream of water along the side of house isn’t filling with water but instead the water from the street is gathering a large puddle and not draining into outlet! This makes the neighborhood look run down and I hate that it accumulates directly in front of my house. Visitors can’t park without stepping into a water puddle. I was told this is the builders problem to address. Lastly, I ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Too many unfinished or missing items

  • Roger W.
  • Verified HomeBuyer
  • October 23, 2025
  • Englewood, FL

There were just too many missing accessories, unfinished items, broken tiles. And no opportunity to give input into appliances or needed vents, such as in the garage.

Lennar responded:
Thank you for sharing your feedback. We sincerely apologize that your experience did not meet expectations and for the frustration caused by the missing accessories, unfinished items, and broken tiles, as well as the lack of input on appliances and ...

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Needs more time

  • Megan L.
  • Verified HomeBuyer
  • October 23, 2025
  • Eagle Lake, FL

I feel like this houses should be perfect when people move in to the house that cost them so much money. Little things that could have taken more time to make perfect for the home owner.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Excellent salesman, zero customer service

  • Anonymous
  • Verified HomeBuyer
  • October 23, 2025
  • Moseley, VA

Quality of the house is very low.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 1

Tony

  • Antonio S.
  • Verified HomeBuyer
  • October 22, 2025
  • Haw River, NC

Very pleased how everything went.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Lenner was really great at making sure we was happy with our purchase

  • Corey H.
  • Verified HomeBuyer
  • October 22, 2025
  • Maxwell, TX

When you are ready to be a homeowner,Lenner goes above and beyond

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Postive Home Purchase

  • Rebecca G.
  • Verified HomeBuyer
  • October 22, 2025
  • Henderson, NV

Purchasing my new home with Lennar was such a positive and seamless experience. The home was completed right on schedule, and I felt fully supported every step of the way—from pre-approval all the way to closing day. Lorah from the Lennar sales team worked beautifully with my realtor to make everything come together smoothly, and my loan officer, Daniel, was absolutely fantastic to work with. Both Lorah and Daniel communicated clearly and consistently, which made the process virtually stress-free. I’m thrilled with my new home—the quality is excellent!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Ron's hiuse

  • Ronald P.
  • Verified HomeBuyer
  • October 22, 2025
  • Lancaster, SC

The whole experience was well done. Due to all the computer work involved, Lennar 's people were very helpful and very patient with helping me work through the process. The house is very well built and is very comfortable. A word of warning...the HOA is very difficult to deal with and everything is written to favor them.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

House quality

  • Abigail S.
  • Verified HomeBuyer
  • October 22, 2025
  • Orange Park, FL

I love the new home and neighborhood.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Overall, positive experience

  • Elliott P.
  • Verified HomeBuyer
  • October 22, 2025
  • Athens, AL

Overall, my experience purchasing a new home was mixed but ultimately satisfactory given the value. The price point for a 2,000-square-foot home was very reasonable, so I recognize that some of the finishing details may not match higher-end builds. That said, I would have appreciated a bit more attention to detail during construction. The process itself had some challenges — I had to re-sign multiple PSAs due to missing or incorrect information, and communication between the mortgage and title teams wasn’t always consistent. While the teams were responsive when questions came up, document ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Nice Home

  • Glenn C.
  • Verified HomeBuyer
  • October 22, 2025
  • Smyrna, DE

The entire process with Lennar was painless. From the salesperson to the mortgage consultant everyone was great to deal with.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar Purchase

  • Anne F.
  • Verified HomeBuyer
  • October 22, 2025
  • Lockhart, TX

I was very pleased with every aspect of the home purchase. Everyone who participated in the sales from start to finish was very efficient and helpful and patient.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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