Skip main navigation

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21788 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21788 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great option

  • Johan G.
  • Verified HomeBuyer
  • October 20, 2025
  • Haines City, FL

It’s really quick to do a review; I think we need more time for this. Overall, the process was fine, the new house looks great, and I hope the materials will last. I also hope the community development moves forward. Thank you.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

I was happy with builder but not satisfy with loan officers, they were very conservative and too harsh on document.

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2025
  • Valencia, CA

I like the Lennar builder, good home quality and very reasonable price. However, I believe they need to have more check points for their staff. They do not have good communications skills and trying to doge the responsibilities to the other person. I received the pool community about three weeks after purchase. my ring door is still not operating, and nobody takes responsibilities to fix or replace it.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

True Professionals!

  • John O.
  • Verified HomeBuyer
  • October 19, 2025
  • Summerville, SC

The builder were thorough with all the work orders and completed everything on time before closing. There are some new work orders that are forthcoming but I am confident it will be handled with the same level of attention and professionalism.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Construction Manager/Superintendent?

  • Jon C.
  • Verified HomeBuyer
  • October 19, 2025
  • Gettysburg, PA

Home buying experience went smoothly. Jaqueline was very responsive to our questions and concerns. Dave was very responsive with remedying 'punch list' items. We still have issues with our sod though and am awaiting a resolution. As a lifelong plumbing engineer I am particularly sensitive to the quality of plumbing fixtures and feel that the installed fixtures could have been of higher quality. An issue that I find annoying is the amount of time it takes hot water to get to the faucets. (35 seconds for the kitchen faucet). Other than these issues we are very happy with our new home.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Sueño cumplido. Los extranjeros sí tenemos oportunidades en Estados Unidos

  • Brigida A.
  • Verified HomeBuyer
  • October 18, 2025
  • Homestead, FL

Comprar mi casa en Miami con Lennar fue un sueño hecho realidad. Desde el primer momento recibí un acompañamiento excepcional por parte de todo el equipo. Mi realtor, Claudia Pernia, y los asesores Luis Carmejo y Mauricio Castañeda estuvieron siempre atentos, explicándome cada paso con transparencia y cumpliendo exactamente con lo prometido. Para mí, como extranjera, fue muy importante sentirme segura y respaldada, y ellos lograron que todo el proceso fuera fácil, confiable y sin contratiempos. Hoy puedo decir con orgullo y gratitud que logré cumplir uno de mis grandes sueños: tener mi ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a decent experience with a few hiccups along the way.

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2025
  • Punta Gorda, FL

Salesman was terrific. On site construction manager was terrific.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Complaint Regarding Home Purchase Unfinished Work, Poor Quality, and Misrepresentation

  • Giovanna F.
  • Verified HomeBuyer
  • October 18, 2025
  • Conyers, GA

1. Incomplete and Substandard Work • The house was not properly painted only a primer coat was applied, which is completely unacceptable for a new home. • The shower door installed is incorrect and does not match what was agreed upon or expected. • Drywall (sheetrock) throughout the house is already cracking and separating, which indicates poor workmanship or materials. • Windows are not sealed properly, potentially leading to energy inefficiency and water damage and mold. • There are serious ventilation issues that affect air quality and comfort. • The HVAC system is deficient and ...

Lennar responded:
Good morning ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Na

  • Haidy G.
  • Verified HomeBuyer
  • October 18, 2025
  • Dade City, FL

Exelente services I love buy my house with Lenner

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchase of new build with Lennar

  • Anonymous
  • Verified HomeBuyer
  • October 17, 2025
  • Land O' Lakes, FL

I had a great overall experience throughout the entire pricess.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sarah

  • Anonymous
  • Verified HomeBuyer
  • October 17, 2025
  • McKinney, TX

It was a smooth and great process with Lennar! They made it so simple! I love my home !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home

  • Raymundo G.
  • Verified HomeBuyer
  • October 17, 2025
  • Kyle, TX

Experience was fast and easy thought it would be a lot hard to purchase a home but Lennar made it super fast and easy. Great staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Interior door handles on exterior door. Light wiring very loose. Wrong box to hang ceiling fan in bedroom. Paint touch ups awful. Refrigerator keeps tripping breaker. Warranty information difficult.

  • Claire C.
  • Verified HomeBuyer
  • October 17, 2025
  • Angleton, TX

Beware. TREC contracts are easier. The salesperson will ignore you and lie to you about your closing. The concierge doesn't know anything.

Lennar responded:
Good morning Claire. Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with your home, as well as the difficulty accessing warranty information. Please know that your Warranty Manual is easily accessible through your Lennar Account. If you have not signed in to your Lennar Account, we encourage you to do so. You will find useful information, knowledge articles, DIY videos, and the ability to submit and track service requests. The Lennar Account is also available as an app for convenient ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

First move in day had AC not working had to wait 5 days

  • Ishwarachandra B.
  • Verified HomeBuyer
  • October 17, 2025
  • Princeton, TX

Even after 3rd party inspection they said fixed AC but they cheated, very first day ac stoped working I had to stay with our AC for 5 days, now it's Gas leak from stove even though it's in warranty they don't take responsibility and making us wait 10 days without cooking. Floors are uneven , every bad workmanship, they dnt fix issue.

Lennar responded:
Thank you for sharing your experience. We are sorry to hear of the issues you’ve encountered with your home.

If there are any warrantable or unresolved items still pending, we encourage you to email us at CorpoateCustomerCare@Lennar.com and reference this review so our team can review your concerns and work toward a resolution.

Thank you again for bringing this to our attention. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Cross you t's and dot your i's

  • Anonymous
  • Verified HomeBuyer
  • October 17, 2025
  • New Braunfels, TX

It was kind of a mixed experience dealing with Lennar. I guess in this day and age, so much is electronic and that could be an issue for older, not so tech savvy folks. That was a struggle, especially since our move was from over 200 miles from the new home. Overall the home itself is great and so far andthe HOA seems to be a decent one... Again, so far. Quality of the build and materials is good. One major issue is the landscape company that put in the sod. Get another source of a landscape company because the job done on the sod for this home(and many others in the neighborhood) was really ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Good not Great

  • Larry W.
  • Verified HomeBuyer
  • October 17, 2025
  • Palm Bay, FL

Everyone was very nice and helpful through the buying stage. We had a few punch list items that took a little while to get handled, but they were completed. We are pleased so far, and the community is great!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Customer service needs work!

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2025
  • Perris, CA

The product is great and I am happy with it. The customer service from the loan officers was not what I would have expected. Everything was via email. No one ever called to tell you who would be calling you next, or what the next steps were. You would just receive an email from someone new making request. Very impersonal for such an important purchase. The initial agent was missing in action unless they needed something signed on their end. Never reaching out along the process to see if we had questions.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 2

From the start {Buying} to finish {Closing} on our new it took 3 wks.It was fantastic working with our realtor Moses and the staff at Lennar!!

  • Eva K.
  • Verified HomeBuyer
  • October 16, 2025
  • Kissimmee, FL

Start to finish it was a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Slow to respond

  • Benjamin S.
  • Verified HomeBuyer
  • October 16, 2025
  • Gilbert, SC

Lots of confusion on closing day, very difficult to communicate with HOA, still have no idea who we need to contact for trash service.

Lennar responded:
Good morning Benjamin, Thank you for sharing your feedback. We sincerely apologize for the confusion you experienced on closing day and the difficulties in communicating with the HOA. We understand how frustrating it can be not to have clear guidance on important services, like trash ...

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Alexia

  • Alexia W.
  • Verified HomeBuyer
  • October 16, 2025
  • Lake Wales, FL

Closed in August 2025, so far so good. No issues and lovely neighborhood

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Happy and grateful with my house.

  • Leo T.
  • Verified HomeBuyer
  • October 16, 2025
  • Lake Wales, FL

I'm so grateful to have purchased my house with the help of Lennar. They guided us through the entire buying process, ultimately securing a home that met our needs. My wife and me are happy to have purchased such a beautiful, spacious, and bright home—just what I'd always dreamed of. Thank you so much, Lennar.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Like our home in Osborne Trails

  • Richard R.
  • Verified HomeBuyer
  • October 16, 2025
  • Westfield, IN

Would like a person to call to address an issue we had in walk thru that still has not been fixed

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Love our new home

  • Daniel G.
  • Verified HomeBuyer
  • October 16, 2025
  • Myrtle Beach, SC

Pleasure experience, clear procedure to purchase home .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great price but not great quantity.

  • Canyon G.
  • Verified HomeBuyer
  • October 15, 2025
  • Marion, TX

The day before closing many items still needed completed from the new home celebration walk through. We were told they’d all be done before closing. They were not. The house was never cleaned from the construction crews inside or out. The gate tears the sod up that they laid, bath room cabinets not finished and flooring already coming up. We were told vents were put on up on the roof, first rain fall in the new home equaled puddles in every bathroom. Seems lazy and sad, I know some issues are expected but we have many and the saddest is it was filthy to move into.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Will buy again

  • Anonymous
  • Verified HomeBuyer
  • October 15, 2025
  • San Marcos, CA

One thing you have to remember is that you're working with the seller's agent might be a good idea to bring someone who represents you. overall wasn't a bad experience but they're making some changes that we were not happy with but they made it work out with us, also read your paperwork carefully few times I've caught mistakes in their favor but again, overall I will still buy from them, their professionalism and detail to their work and customer service is pretty good.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Homeowner

  • Wade M.
  • Verified HomeBuyer
  • October 15, 2025
  • Milton, FL

I just can’t get past the small door into the Master bath. They say law only requires one wheelchair accessible restroom door, but so what! Do you know what it costs to change it? Raise the initial price a couple hundred bucks and do it right! That is way, way cheaper than doing it later… Just my input on a weird situation.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area