Skip main navigation

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21788 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21788 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

They always timely report the building process.

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2025
  • Albany, OR

They built the house very quickly and reported their builing process and the materials they used.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

New Home

  • Lenora H.
  • Verified HomeBuyer
  • October 12, 2025
  • Celina, TX

I've had a great experience with Lennar from beginning to end. My salesman was great, making himself available to answer any all questions. Requested an early closing for school and I was accommodated. My inspection went seamlessly with no major issues, and still no major issues to this date.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Abigail C.
  • Verified HomeBuyer
  • October 11, 2025
  • St Augustine, FL

I have no complaints!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our representative Ben is awesome

  • Benito C.
  • Verified HomeBuyer
  • October 10, 2025
  • North Fort Myers, FL

Clean from beginning to end

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Lorena S.
  • Verified HomeBuyer
  • October 10, 2025
  • Rialto, CA

Once the house is sold, the sales rep is horrible on following up. I am still owed money, going on 2 months of wait time.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Professionalism

  • Sabrina G.
  • Verified HomeBuyer
  • October 10, 2025
  • Buford, GA

I had a two time ill experience with Summer who was processing my loan. Overall, my experience with Lennar was smooth and everyone I interacted with was very kind and professional except Summer. A document was requested of me which I could not obtain because nothing existed from the government site I was told to obtain it from. Because of the current climate in the government, I could not reach a person to help me secure a notification. Unfortunately, when I try to explain this this summer several times she was condescending and let her frustration come out in her tone with me. At some point, ...

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Great deal

  • Manuel T.
  • Verified HomeBuyer
  • October 10, 2025
  • Crandall, TX

Quick process, Good help from Luiz, it was a good experience.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Cori A.

  • Sonia A.
  • Verified HomeBuyer
  • October 09, 2025
  • Galt, CA

It was a delight experienced for my home buying with Lennar’s build company with their professionalism, especially with Cori A. her patience, and people-first attitude customer service. We got to moved-in our new home in two weeks home delivery process successfully.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Smooth Process Overall

  • Yusuf S.
  • Verified HomeBuyer
  • October 09, 2025
  • Fishers, IN

We recently bought a house at Milford Park our New Home Consultant Patrick was very helpful and friendly. Answered all of our questions and was extremely accessible throughout the entire process. The Mortgage application and process with Lennar Mortgage and the communication with our Loan Officer Lance and Loan Processor Jennifer ws also a very smooth experience. We were informed at every step by Lennar Homes, Lennar Mortgage and LEnnar Title Agency and it was a very smooth experience overall. Our celebration walk was great and all issues identified during the new home celebration walk were ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar Team

  • John A.
  • Verified HomeBuyer
  • October 09, 2025
  • Portland, TX

My initial experience with Lennar was rather positive as the home prices and closing promotions were appealing to me. However, as we progressed further into the homebuying process and approched the closing date, I became increasingly frustrated with Lennar. One of my biggest concerns was the delayed responses or total lack of responses I received when contacting various Lennar personnel after I had been approved for the loan and agreed to purchase the property. It was very annoying to continously contact various individuals within the organization for information and feedback regarding my ...

Lennar responded:
Good morning John. Thank you for taking the time to share details of your experience. We’re very sorry to hear about the communication challenges and delays you faced during your homebuying process. If any unresolved items still need our attention, please email CorporateCustomerCare@Lennar.com so our team can review your concerns and assist further.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Good communication and quality finished

  • Wayou S.
  • Verified HomeBuyer
  • October 09, 2025
  • Oakdale, MN

Lennar staff are committed and responded on timely manner. The house has a good finishing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

July - Oct 2025 experience

  • Heng Z.
  • Verified HomeBuyer
  • October 08, 2025
  • Irvine, CA

We love the home, our sales consultant, and our customer care contact It was extremely difficult working with Lennar Mortgage

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 1

Lunnar is a great company with Five Stars

  • Kim D.
  • Verified HomeBuyer
  • October 08, 2025
  • Santa Clarita, CA

Lunnar is great Five Stars company

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Salesperson John was very nice. Title company was good to work with. Paula, the warranty representative is wonderful. Kimberly, the concierge, not so much.

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Sequim, WA

You will receive many, many emails. Logging in to the Lennar website requires extra steps. You must receive an email as an extra step to log in.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

It’s easy to own a Lennar home.

  • Gary L.
  • Verified HomeBuyer
  • October 08, 2025
  • Azle, TX

The home buying process was easy and Lennar has been prompt about resolving any of the usual problems that go with buying a new build.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Question regarding paint

  • Donald L.
  • Verified HomeBuyer
  • October 08, 2025
  • Santa Clarita, CA

I wanted to know the interior color of the paint and how to get touch up for nicks and scrapes. The Lennar rep was quick to respond giving me the resolution that I needed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home is great, Jackie and Tony a BIG plus

  • Kimberly C.
  • Verified HomeBuyer
  • October 08, 2025
  • Troutman, NC

This is our 4th time buying a home so we're not rookies. Lennar is a top 3 volume homebuilder in US and a publicly traded stock. I knew not to worry buying from them...but they clearly know what they are doing. Any tiny adjustment needed was quickly handled by Jackie and Tony. Great people. Jackie showed us the app and it is GREAT! Thanks Jackie ! Great home and great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Socorro C.
  • Verified HomeBuyer
  • October 08, 2025
  • Middleburg, FL

This my best decision l made, l feel happy and comfortable.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not happy

  • Janelle S.
  • Verified HomeBuyer
  • October 08, 2025
  • Johnstown, CO

Build is cheap, not worth what I paid for, ongoing issues since I have moved into the home.

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear that your home has not met your expectations and that you’ve experienced ongoing issues since moving in. If any items need our attention, please reach out to your local Customer Care team by submitting a service request through your Lennar Account so we can review, document, and address your concerns promptly.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Grateful

  • Gloria R.
  • Verified HomeBuyer
  • October 08, 2025
  • Lake Elmo, MN

People that we have worked with from beginning to the move in have been most helpful. Denise, Chad, and Sam are personable and responsive to our questions and concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying process quick!

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Hillsboro, OR

You don’t need a realtor! Everything can be done online and with the sales office. My whole process was two weeks and that was my choice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overpriced for what you get

  • Anna G.
  • Verified HomeBuyer
  • October 08, 2025
  • Hendersonville, TN

I purchased a new construction home and unfortunately it was not the greatest...or even a good experience. The new homes sales rep did not seem knowledgeable when asked questions and on at least 3 occasions told me things that were not true about finishes and the lot. The structure of the home seems good. However, the finishes were not done thoughtfully or carefully at all. Sloppy paint (on the flooring, cabinetry and spots on carpet), caulking on doors and cabinetry that is very thick and stands out in spots, low quality appliances and finished products. It really is just the shell of a ...

Lennar responded:
Good morning Anna. Thank you for taking the time to share your detailed feedback. We’re very sorry to hear that your homebuying experience did not meet your expectations and that the quality and finishes fell short of what you anticipated. We do, however, appreciate your recognition of the post-sale team’s support. We hope that, moving forward, you have a more positive Homeowner experience.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 5

Oleksandr

  • Oleksandr G.
  • Verified HomeBuyer
  • October 08, 2025
  • Algonquin, IL

We bought a new house in Lennar and were very satisfied. Everything was done very qualitatively. Beautiful, spacious and new!!! Attractive conditions for purchase. Flexible interest rate. We recommend it to everyone!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Paula B.
  • Verified HomeBuyer
  • October 08, 2025
  • San Tan Valley, AZ

This is the second Lennar home we have bought and the experiences have been very different. The quality of the workmanship on this Wales Ranch home compared to our last one is very disappointing, especially the finishing work. The subs that have come in to fix things have been unreliable, have done either half of a job or a poor job, and it's an ongoing struggle to get things done as they should have been done in the first place. Lennar has also used inferior items in place of higher quality ones this time and yet the price was far higher. They have cut corners, given us lower quality, ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

D.

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Stockton, CA

THINGS WENT WELL FROM START TO FINISH.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area