Lennar Reviews

Everyone was helpful and professional

I recently purchased a home from Lennar, and the entire experience has been outstanding. From the first walkthrough to move-in day, the process was smooth, transparent, and professional. The quality of the construction and attention to detail are clear in every room, and I especially appreciate the modern features and smart-home technology that came included. The staff was responsive, knowledgeable, and genuinely cared about ensuring my satisfaction. Lennar truly delivers on its promise of creating beautiful, functional homes designed for comfortable living—I couldn’t be happier with my new home! ... More

The building manager is excellent to work with, fixes all issues I have reported. No major issues found so far. The only thing that was sour is that the HOA is not in control of the homeowners and they outsourced enforcement to a company that has an F with the better business bureau. Yelp is filled with negative reviews and only dealing with them briefly I fully agree. They do not respond in a timely manner and close out tickets before issues are resolved. It’s ridiculous that I could end up waiting 90 days or more to do a simple landscaping change to my own property.

We had a good experience and we will recommend to our families and friends

Lennar helped us with our moving transition greatly, From the house searching, to closing on our dream home, everything was a pleasant experience. There were a couple of small defects that popped up after we moved in (2 faulty breakers and a scratch in one of the window panes) but Lennar was quick to get these issues resolved from what was virtually a flawless moving experience for my wife, 1 year old, and I.

Truly the most nightmare experience ever. Just 1.5 months in, I need more fingers just to count the amount of problems I’ve encountered with this house and the whole process. I truthfully regret ever buying this house, and would not recommend Lennar to anyone ever.

Buying experience was wonderful. Austin was my representative sales person. I listened carefully to what we wanted . We drove 4hrs to meet with him . We loved the community they were developing . We gave him certain parameters to work with and come up with a home that meet our criteria. He did just that . He called us to look over selected homes according to our wishes and he was spot on . We love our new home . The neighbors are great . We are very happy with our new home . Thank you Austin. Thank you Lennar .

We purchased a house from Lennar in Tucson AZ in 2006 which we still own, and the experience was great. When moving to NC there was no question who we were going to buy a house from; Lennar. As good as the experience was in AZ, the experience in NC has been the worst; the sales person was only nice and interested until I was hooked and had provided the deposit; after that she was not responsive, never remembered conversations, would promise one thing one day, deny promising it the next, not show to meetings, and this went on all the way to the closing. The final walk through was interesting; the grass in part of the backyard was dead, and it was a battle to get it replaced, the agent wanted to force us to accept, we refused to and we had to hold the acceptance of the house until it was finally replaced. The closing date was changed multiple times, we finally closed on 08/20, and still on 10/02 the closing attorneys were sending emails requesting signatures in documents that were forgotten at time of closing. In short, the crew in NC must get it together because the experience was far from great, I had recommended a couple of friends from Germany, and they ended up backing out and losing their deposit because they were very poorly treated as well. I would not recommend anyone to buy a house from Lennar in NC. I have kept all communications between us and the Lennar agent to prove everything I have stated here is true. ... More

Everyone at Lennar that we had dealings with were great. Always pleasant and did their best to resolve any issues.

Very poor workmanship! Still waiting on some problems to be fixed! Took the reps word for final walk through….wish I could have been there personally! Very sloppy clean & patch up job!

Make sure you do inspections before you close. Understand and agree on floor plan before signing purchase agreements. Pay attention to walk through and take notes, after that you are on your own.

Calvin is energetic and responsive, always follows through with questions or requests. He brought the overall home buying experience from a one to a 3. Requested new sod to replace the dead grass in front on walk through and it still has not been done. Lennar loan department is a JOKE. Put us through the wringer and made us late on closing. All my neighbors say the same. We have been here 6 weeks and have had 3 windows replaced due to bad stains and now the windows will not lock, Had to call them again this week. Most of the house is of good quality and workmanship.

Very surprised by the low average quality of some of the materials used in our new home. Relatively cheap carpeting with poor quality padding. No self closing cabinet drawers. Cabinet drawers not dovetailed. Relatively thin countertops.

Buying a first home is supposed to be a joyous, monumental achievement. For me, it turned into an unnecessarily stressful and deeply unpleasant experience, largely due to a complete lack of professionalism, empathy, and communication from the team, particularly the Lennar employee handling the initial process. The very first interaction, which should set an encouraging tone, was instead one of humiliation. While running my numbers, the Lennar representative managed to make me feel "less than"—as if I wasn't worthy of buying a home. This is unacceptable. As a first-time buyer, you already carry a significant amount of anxiety about your finances. To have a professional, whose job it is to facilitate this dream, actively make you feel small or inadequate completely poisons the well. This process is a major life milestone, not a high-stakes interrogation. The complete lack of emotional intelligence shown was appalling and turned what should have been an exciting meeting into a source of personal distress. Once the initial hurdle was cleared, the lack of communication only intensified. It was, and honestly, still is, horrible. Buying a new construction home requires clear, consistent updates—on construction progress, financing deadlines, and closing details. Instead, I faced radio silence, unanswered emails, and the constant stress of not knowing where things stood. I spent more time chasing updates than I did celebrating the fact that I was buying a home. This forced me to live in a state of perpetual anxiety, wondering if the deal was secretly falling apart due to their negligence. The only thing that mattered to the company, it seems, was the successful transfer of funds. "They got their money," and that appears to be the only metric of success they cared about. The human element—the understanding that this was a person achieving a long-held dream—was entirely absent. This was not a pleasant achievement; it was a battle of attrition against poor service. While I ultimately achieved the milestone of homeownership, the journey was so soured by the team's behavior that the victory feels muted and tainted. For anyone considering a first-time purchase with Lennar, be prepared for a purely transactional experience where your feelings and milestones are secondary to the sale. While I now have a home, the process itself was a 1 out of 5 stars. The lack of courtesy, respect, and basic communication turned a moment of triumph into one of frustration and bitter disappointment. I strongly urge future buyers to advocate fiercely for themselves, document every communication (or lack thereof), and not tolerate any employee who makes them feel unworthy. You are the customer, and you deserve a respected, professional, and clear path to homeownership. This was something that I wish was different. I am still going with unanswered questions, answers and lack of. The home is beautiful but the material is not quality. Just putting something on the wall as of tape the paint is coming off and all I am seeing is drywall. A piece of Scotch tape should not do that for your home. The junction box is not mounted in the wall correctly which is unsafe, a city violation and the only way I was able to find this out was by putting a ceiling fan in my home. it looks like it was done all quickly with the lack of. I have a switch that leads nowhere only because there are to 2 negative wires connected to it. So you have to wonder where is the positive line?? In the wall which has me worried but now my money has to be spent on an electrician to come out and take a look at my brand new home to make sure it's safe for my FAMILY. ... More

Lennar was great from the sales person to finance to construction manager. The sales team came back with a great price and we sealed the deal. Finance was responsive and on point. Chris and Holly, I can't say enought. The construction manager was great he was always available after the sale. I would highly recommend Lennar.

Kimberly (Home Consultant) was amazing, answered the phone every time and responded to texts.

It is a great experience with the builder buying a house. I am sure to share my experience with my friends who are planning to buy house in future.

Biggest issue revolved around the Lennar Mortgage loan team. Kept asking for ridiculous amounts of documents and statements. Felt I was bring criminally investigated, and not purchasing a home. Even after the loan closed the loan team asked me for statements. Loan team was very difficult to work with and despite complaints to supervision and management, the loan team kept asking for documents. I had to write a statement why I use my checking account to pay my credit card bills. Far too many regular purchases made by me required the loan team for unreasonable supporting documents.

I would not recommend this builder. Throughout the process, they were unwilling to discuss or accommodate any changes, even reasonable ones. Several mistakes were made during construction, but instead of taking responsibility or working toward a fair solution, they refused to acknowledge them. The closing process was extremely difficult — they pushed to close three months before the original commitment date and showed no flexibility or willingness to work with the buyer. Overall, it was a frustrating and disappointing experience from start to finish.

The mortgage process is long and CUMBERSOME, Over bearing and exceeds info needed for a mtge. bad process.

The whole experience was easy. I am really enjoying my new home and like the neighborhood.

Who ever the architects were they never owned a home. Appliances are cheap for the price you pay for the home. I have issues with my driveway. It’s a cheap pour. I’ve brought it up I’ve received nothing but crickets.

Huge shout out to Kelsey and her team here in Oceanside!!! We are happy about our purchase and definitely excited about our new home!!! Thank you Lennar for making this a simple process!

Everything is good I will recommend Lennar to my friends when they buy a house

Good experience. Kind, patient, and most helpful during the stress of buying a new home.